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Billing

Questions about your plan, invoices, and payment options? We have you covered.

  • Plans, Seats, and Add-ons
    • Cancel ClickUp AI

      To cancel ClickUp AI, reach out to our Support team. Your Workspace will be charged for the full month. If you want to temporarily stop...

    • Downgrade your plan

        Choose the plan with the best productivity-boosting features for your team! What you'll need You must be an owner or admin to upgra...

    • Pricing overview

      Learn how plan price is affected by feature usage, Automations add-ons, and inviting people to join your Workspace.  What you'll need ...

    • Upgrade your plan

        Choose the plan with the best productivity-boosting features for your team! What you'll need You must be an owner or admin to upgra...

    • Charges for inviting members and guests

      New person on your team? You'll need to invite them to your Workspace as a member or admin! Need to collaborate with a person outside o...

  • Payment options and invoices
    • Billing overview

      All of your billing and plan info is available in your Workspace settings on the Billing page.  What you'll need A paid plan.  You mus...

    • Troubleshoot payment issues

      If you're experiencing payment issues, we'll let you know. You can take these troubleshooting steps before contacting support. What you...

    • Update your credit card information

      Workspace owners and admins can add a card, remove a card, or set a default payment method from the billing page of the Workspace setti...

    • Manage invoices

      View or download invoices and add details like billing address, company name, or VAT number. What you'll need The Workspace owner and ...

  • Billing FAQs
    • Sales Tax FAQ

      How does ClickUp determine if I should pay sales tax? ClickUp determines your taxable status based on the zip code information provided...

    • Is there a discount for non-profit or educational companies?

      We understand that certain situations may make paying full price for our Unlimited plan difficult, and offer discounts to some non-prof...

    • Add-on FAQ

      Frequently asked questions about billing and payments. What Add-ons are available? Automation Add-Ons: +1,000/month = $19.99/month ...

    • Billing FAQ

      Frequently asked questions about billing and payments. Owners and admins Who can manage billing? You must be an owner or admin to manag...