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Chat

Communicate with your team using Chat channels or direct messages, create action items from messages, use ClickUp AI to summarize threads, and much more.

  • Intro to Chat
    • What is Chat?

      With Chat, you'll never have to waste time switching to other tools again.Communicate with your team using Channels or direct messages,...

    • Integrate with Chat

      Create Zapier automations for Chat or enhance your productivity using Chat Agents. Feature availability and limits vary by plan and use...

    • Navigate Chat in ClickUp 3.0

      Learn how to effectively navigate Chat! Feature availability and limits vary by plan and user role. Learn more Using ClickUp 4.0? Chat ...

    • Open Chat

      Open Chat to access all of your Channels and direct messages. Feature availability and limits vary by plan and user role. Learn more Th...

    • Chat feature availability and limits

      Learn about all our Chat features in the What is Chat? article. Activate the Chat ClickApp To use Chat, an admin or owner must activat...

    • Best practices for formatting Chat messages in Zapier

      You can format ClickUp Chat messages in Zaps to add styling, user mentions, and Channel notifications. Learn more about the Zapier inte...

  • Intro to direct messages
    • Close direct messages

      Close old direct messages you don't need to access. Closing a direct message does not delete the conversation. The conversation will au...

    • Send a direct message

      Start a direct message with up to nine other teammates in your Workspace.  Feature availability and limits vary by plan and user role. ...

    • What are direct messages?

      Direct messages allow you to privately message individuals or groups of people in your Workspace using Chat. Direct messages are perfe...

  • Intro to Channels
    • Send Channel messages via email

      Message a Chat Channel via email.Feature availability and limits vary by plan and user role. Learn moreWhat you'll need You can send Ch...

    • View all Chat Channels

      View all of your Chat Channels from one centralized page.Feature availability and limits vary by plan and user role. Learn moreThis art...

    • What are Channel Followers?

      Anyone interested in a Channel's updates can be a Follower. Feature availability and limits vary by plan and user role. Learn more This...

    • Open Chat Channels

      Open and follow Channels so you never miss important messages! Feature availability and limits vary by plan and user role. Learn more T...

    • Create a Channel

      Start communicating with your team by creating a new Channel. Feature availability and limits vary by plan and user role. Learn more Th...

    • What are Channels?

      Chat Channels are dedicated communication areas for your team. You can create Channels for different organizations, teams, squads, or r...

  • Manage Channels
    • Remove people from private Channels

      Choose who can access private Channels.  Feature availability and limits vary by plan and user role. Learn more Remove someone from a C...

    • Share a private Channel

      Share private Channels with other stakeholders so they never miss important updates. Invitees will receive a notification in their Inbo...

    • Make a Channel private

      Choose who can access a Channel. Location-based Channels cannot be made private. Their privacy is determined by their Hierarchy locatio...

    • Delete a Channel

      Delete Channels you no longer need. Feature availability and limits vary by plan and user role. Learn more This article covers versions...

    • Rename a Channel

      Rename your Chat Channels. Feature availability and limits vary by plan and user role. Learn more This article covers versions 3.0 and ...

  • Intro to Chat messages
    • Assign Chat messages on the mobile app

      Assign Chat messages on the mobile app!Feature availability and limits vary by plan and user role. Learn moreThis article covers versio...

    • Schedule Chat messages

      Schedule Chat messages or replies to be sent at a later time. Need to send a message when you'll be away from your computer? Is your te...

    • Search messages in Chat

      Can't remember the details of an announcement or a discussion about an SOP? Search your Chat messages to find the answers you need.Feat...

    • View draft, scheduled, and sent messages and comments

      The Drafts & Sent page shows all of the messages that you've created, sent, and scheduled. In ClickUp 4.0, you'll also see comments tha...

    • Add attachments to messages

      Share files in your Chat messages! Need to share an image or document with the design team? Want to embed a Google Drive file to add co...

    • Forward a message

      Share important updates, announcements, or context in Channels and direct messages. Feature availability and limits vary by plan and us...

    See all 12 articles

  • Use ClickUp AI in Chat
    • Use ClickUp Agents in Chat

      Leverage Super Agents and Autopilot Agents in Chat to delegate both work and communication to your AI-powered teammates. Feature availa...

    • Use ClickUp AI and Agents in Chat

      Use ClickUp AI and Agents to save time in Chat!AI feature availability and limits vary by plan and user role. Learn more  Chat feature ...

    • Use ClickUp AI in Chat

      Let Brain Assistant and ClickUp AI tools help you manage your team's Chat Channels.  Chat availability and limits vary by plan and user...

  • Chat notifications
    • Customize Chat notifications

      Customize which Chat notifications you receive. There are two levels of notification settings for Chat: Global Chat notifications In...

  • Posts
    • View Posts

      View all Channel Posts in one location! Posts are used for sharing important information like announcements, ideas, updates, and discus...

    • Create a Post

      If you're sharing important information or need extra attention on a Chat message, create a Post!Brainstorming a feature? Updating stak...

  • Threads and replies
    • View thread replies

      See replies to all the Chat threads you follow in one location.  Feature availability and limits vary by plan and user role. Learn more...

    • Follow or unfollow a thread

      Stay notified of Chat thread activity so you never miss important conversations. Feature availability and limits vary by plan and user ...

    • View Chat activity

      The Chat Activity page displays all Chat messages where you've been @mentioned, reactions to messages you've sent, and any messages tha...

    • View FollowUps

      The FollowUps page shows all the messages that are currently assigned to you, so you never forget your action items.  Feature availabil...

    • Reply to a thread

      Respond to Chat messages directly.The thread author and everyone @mentioned in it will be notified of your response.Feature availabilit...

  • SyncUps
    • Access, share, and comment on SyncUp recordings

      Share and comment on SyncUp recordings!Feature availability and limits vary by plan and user role. Learn moreRecord a SyncUpUse AI Note...

    • Use AI Notetaker to take notes and record SyncUps

      Never miss important meeting updates and action items. Use AI Notetaker to take notes and record SyncUps.SyncUps availability and limit...

    • What are SyncUps?

      SyncUps allow you to collaborate face-to-face with your colleagues in seconds. Improve communication, save time, and align on your proj...

    • Start a SyncUp

      Start a SyncUp to collaborate with your team instantly!After you've started a SyncUp, you can continue to navigate your Workspace.Featu...

    • Join a SyncUp

      Join a SyncUp to collaborate live with your team!Feature availability and limits vary by plan and user role. Learn moreJoin a SyncUpJoi...

    • Use voice and video in SyncUps

      Update your audio and video settings for SyncUps.Feature availability and limits vary by plan and user role. Learn moreEnable or disabl...

    See all 12 articles

  • Customize the Chat sidebar