Chat

• What is Chat?

  With Chat, you'll never have to waste time switching to other tools again. Communicate with your team using Channels or direct messages...

• Integrate with Chat

  Create Zapier automations for Chat or enhance your productivity using Chat Agents. Feature availability and limits vary by plan and use...

• Navigate Chat

  Learn how to effectively navigate Chat using the Chat sidebar and floating sidebar. Feature availability and limits vary by plan and us...

• Open Chat

  Open Chat to access all of your Channels and direct messages. Feature availability and limits vary by plan and user role. Learn more Ac...

• Chat feature availability and limits

  Learn about all our Chat features in the What is Chat? article. Activate the Chat ClickApp To use Chat, an admin or owner must activat...

• Best practices for formatting Chat messages in Zapier

  You can format ClickUp Chat messages in Zaps to add styling, user mentions, and Channel notifications. Learn more about the Zapier inte...

• Close direct messages

  Create more room in your Chat sidebar by closing old direct messages. Closing a direct message does not delete the conversation. The co...

• Send a direct message

  Start a direct message with up to nine other teammates in your Workspace.  Feature availability and limits vary by plan and user role. ...

• Navigate direct messages

  When you open a direct message, you can pin it, start a SyncUp, or open the details sidebar for additional options. Feature availabili...

• What are direct messages?

  Direct messages allow you to privately message individuals or groups of people in your Workspace using Chat. Direct messages are perfe...

• What are Channel Followers?

  Anyone interested in a Channel's updates can be a Follower. Feature availability and limits vary by plan and user role. Learn more Loca...

• Open and follow Channels

  You can open and follow Channels from Launchpad, the Chat sidebar, Spaces, Folders, and Lists. Channels you don't follow are italicized...

• Create a Channel

  Start communicating with your team by creating a Channel from Launchpad or the Chat sidebar. Feature availability and limits vary by pl...

• Navigate a Channel

  When you open a Channel, you can add Followers, start SyncUps, update your notification settings, and more! Feature availability and li...

• Browse Channels

  See a list of all Channels you can access in your Workspace. Feature availability and limits vary by plan and user role. Learn more Bro...

• What are Channels?

  Chat Channels are dedicated communication areas for your team. You can create Channels for different organizations, teams, squads, or r...

• Remove people from private Channels

  Choose who can access private Channels.  Feature availability and limits vary by plan and user role. Learn more Remove someone from a C...

• Share a Channel

  Share Channels with other stakeholders so they never miss important updates. Feature availability and limits vary by plan and user role...

• Make a Channel private

  You can make a Channel private from the Chat sidebar, the Channel header, and the details sidebar. Location-based Channels cannot be ma...

• Delete a Channel

  You can delete Channels from the Chat sidebar, the Channel header, and the details sidebar. Feature availability and limits vary by pla...

• Rename a Channel

  You can rename Channels from the Chat sidebar, the Channel header, and the details sidebar. Feature availability and limits vary by pla...

• Schedule Chat messages

  Schedule Chat messages or replies to be sent at a later time. Scheduling messages is in beta. Pricing and packaging are subject to chan...

• Search messages in Chat

  Can't remember the details of an announcement or a discussion about an SOP? Search your Chat messages to find the answers you need. Fea...

• View drafts and sent messages

  The Drafts & Sent page shows all of the messages that you've created or sent. Messages from both Channels and direct messages are displ...

• Add attachments to messages

  Share files in your Chat messages! Need to share an image or document with the design team? Want to embed a Google Drive file to add co...

• Forward a message

  Share important updates, announcements, or context in Channels and direct messages. Feature availability and limits vary by plan and us...

• Resolve a message

  Resolve a Chat message to show that the action item is complete. Feature availability and limits vary by plan and user role. Learn mor...

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• Use ClickUp AI and Autopilot Agents in Chat

  Use ClickUp AI and Autopilot Agents to save time in Chat! ClickUp AI Let ClickUp AI help you manage your team's Chats. Chat Agents Use ...

• Use ClickUp AI in Chat

  Use Chat to communicate with your team. Let ClickUp AI help you manage your team's Channels.   Chat availability and limits vary by pla...

• Customize Chat notifications

  Customize which Chat notifications you receive. There are two levels of notification settings for Chat: Global Chat notifications In...

• View Posts

  View all Channel Posts in one location! Posts are used for sharing important information like announcements, ideas, updates, and discus...

• Create a Post

  If you're sharing important information or need extra attention on a Chat message, create a Post! Brainstorming a feature? Updating sta...

• View thread replies

  See replies to all the Chat threads you follow in one location.  Feature availability and limits vary by plan and user role. Learn more...

• Follow or unfollow a thread

  Stay notified of Chat thread activity so you never miss important conversations. Feature availability and limits vary by plan and user ...

• View Chat activity

  The Activity page in Chat shows messages where you've been mentioned, reactions to messages you've sent, and any messages that have bee...

• View FollowUps

  The FollowUps page in Chat shows all the messages that are currently assigned to you, so you never forget your action items. You can al...

• Reply to a thread

  Respond to Chat messages directly. The thread author and everyone @mentioned in it will be notified of your response in Chat. Feature a...

• Share a SyncUp recording

  Share the recording of a SyncUp with other people. SyncUp recording links are public, so you can share them with anyone. Feature availa...

• Record a SyncUp

  Never miss important meeting information again! Record SyncUps to access them at a later time. Feature availability and limits vary by ...

• What are SyncUps?

  SyncUps allow you to collaborate face-to-face with your colleagues in seconds. Improve communication, save time, and align on your proj...

• Start a SyncUp

  Start a SyncUp to collaborate with your team instantly in Chat! Once you're in the SyncUp, you can stay in Chat or navigate ClickUp! Wh...

• Join a SyncUp

  Join a SyncUp to collaborate live with your team! Feature availability and limits vary by plan and user role. Learn more Join a SyncUp ...

• Use voice and video in SyncUps

  Enable, disable, or change your microphone and camera in SyncUps. Feature availability and limits vary by plan and user role. Learn mor...

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• Customize your Chat sidebar

  Customize how Channels and direct messages are displayed in your Chat sidebar. Feature availability and limits vary by plan and user ro...

• Pin a Channel or direct message

  Pin a Channel or direct message to quickly access it from your Chat sidebar. Feature availability and limits vary by plan and user role...

• Customize and sort sections

  You can choose when Channels and direct messages are displayed in a section, sort them, or mark them all as read. Feature availability ...

• Create custom Chat sections

  Organize Channels and direct messages into custom sections in your Chat sidebar. Feature availability and limits vary by plan and user ...