Learn about all our Chat features in the What is Chat? article.
Activate the Chat ClickApp
To use Chat, an admin or owner must activate the Chat ClickApp.
Access to Chat by plan
Most Chat features can be tested on all plans. For unlimited access, certain features require you to be on specific plans.
The following table shows Chat feature availability by plan:
| Plan | Send messages | History limit for viewing and searching messages | Number of Posts you can send |
| Free Forever |
1,000 This limit does not reset. |
30-day history limit |
30 This limit does not reset. |
| Unlimited | Unlimited | 90-day history limit |
30 This limit does not reset. |
| Business | Unlimited | Unlimited |
100 This limit does not reset. |
| Business Plus and Enterprise | Unlimited | Unlimited | Unlimited |
Access to Chat by user role
All user roles can use Chat.
Certain Chat features can only be accessed by specific user roles.
The following table shows Chat feature availability by user role:
| User role | Can view Channels | Can create Channels | Can send messages in Channels |
Can start direct messages with anyone |
Can respond to direct messages | Can @mention other users in a Channel |
| Free Forever guests |
Yes Can only see public and private Channels they have been invited to |
No |
Yes |
No Free Forever guests can only initiate direct messages with people who have access to the Channels they have access to. |
Yes |
Can only @mention users who also have access to that Channel |
| View only guests |
Yes Can only see public and private Channels they have been invited to |
No | No |
No View only guests can only initiate direct messages with people who have access to the Channels they have access to. |
Yes |
No View only guests can't send messages in Channels. |
| Permission- controlled guests |
Yes Can only see public and private Channels they have been invited to |
No |
Yes |
No Permission-controlled guests can only initiate direct messages with people who have access to the Channels they have access to. |
Yes | Can only @mention users who also have access to that Channel |
| Limited members view only |
Yes Can only see public and private Channels they have been invited to |
No |
Yes |
Yes | Yes |
Yes Can @mention anyone in the Workspace |
| Limited members |
Yes Can only see public and private Channels they have been invited to |
Limited members can create Channels if they have Permission to Create views. |
Yes |
Yes | Yes |
Yes Can @mention anyone in the Workspace |
| Members |
Yes Can see all public channels by default and any private Channels they have been invited to |
Yes | Yes | Yes | Yes |
Yes Can @mention anyone in the Workspace |
| Admins |
Yes Can see all public channels by default and any private Channels they have been invited to |
Yes | Yes | Yes | Yes | Yes |