Join a SyncUp to collaborate live with your team!
Feature availability and limits vary by plan and user role. Learn more
Join a SyncUp
Join SyncUps and start talking to your teammates live.
After joining a SyncUp, you can continue to navigate your Workspace by clicking the minimize button in the upper-right corner.
If a Google Calendar event has a SyncUp link as its location, you can join it from your Planner.
From a Channel
To join a SyncUp from a Channel, click Join on the SyncUp message.
When you join, your microphone will be enabled by default.
You can see who is in the SyncUp by clicking the participants icon at the bottom after joining.
If someone manually invites you to an in-progress Channel SyncUp, you'll be notified by a pop-up on your screen accompanied by a ringing sound. You can join or decline the call from the pop-up.
From a direct message
When a SyncUp is started from a direct message, you'll see a pop-up on your screen accompanied by a ringing sound. You can join or decline the call from the pop-up.
Due to browser autoplay policies, we recommend using the ClickUp desktop app for the best experience.
Why can't people hear me?
If your team can't hear you, your mic might not be enabled. The instructions below can help you troubleshoot this problem.
Desktop app
When you join a SyncUp on the desktop app, ClickUp will request microphone access. If you don't see this request:
- Open your system settings.
- Enable microphone access for ClickUp.
- Restart ClickUp.
Browser
If you're using ClickUp in a browser:
- In your browser or computer menu bar, click the microphone or camera icon.
- Select Allow.
- Refresh the page.
- If your team still can't hear you, please review these resources:
Why do I hear ringing from another tab or window?
When someone starts a SyncUp with you and you have ClickUp open in any tab or window, the SyncUp will ring to notify you.