Experiencing unexpected behavior with a Custom Field? This guide is designed to help you troubleshoot Custom Fields quickly so you can return to your productive work!
Unexpected Custom Field behavior
If a Custom Field is not behaving how you expect, try the following:
Ensure that the correct Custom Field type has been created for the expected behavior.
If you enter a URL or location, make sure you're using the Website or Location Custom Field. The information can be put into Text Custom Fields but won't work as intended.
- Try recreating the Custom Field.
Locate a Custom Field
If you cannot see a Custom Field, try the following:
Make sure you're looking at the same List, Folder, or Space in which you created the Custom Field.
If a Custom Field was created at the List level, it will only display in the List it was created. To add a Custom Field to multiple Lists within a Folder, add it at the Folder level instead.
- Try to add the Custom Field to a List view. Some Custom Fields do not show in Board view or other views.
- If you're looking for the Custom Field in List view, make sure it's not hidden. Hidden Custom Fields can be seen by opening tasks in the List view.