Chat Channels are dedicated communication areas for your team. You can create Channels for different organizations, teams, squads, or releases.

The way you organize your Channels is up to you and how your team collaborates best.

Feature availability and limits vary by plan and user role. Learn more

This article covers versions 3.0 and 4.0. Learn what's new in ClickUp 4.0!

Location-based Channels

Location-based Channels function differently from the rest of your Channels.

Location-based Channels display their location in the upper-left corner.

When changes are made to a location-based Channel, the associated Space, Folder, or List is also updated. Inversely, when changes are made to a Space, Folder, or List, the associated Channel is updated.

Each Space, Folder, and List in your Workspace can only have one Channel associated with it.

The following actions update both location-based Channels and their Hierarchy locations:

• Adding people to a Channel will also add them to the Space, Folder, or List and give them access to everything that's public at that location. When a Channel's sharing and permissions are updated, their related Space, Folder, or List sharing and permissions are also updated.
• Making a Channel private will also make the Space, Folder, or List private.
• Renaming a Space, Folder, or List will also rename the Channel.
• Deleting a Space, Folder, or List will also delete its Channel and all messages in it.

Limited members and limited members view only can request full edit permissions for locations that have been shared with them. 

Create a location-based Channel

You can create a location-based Channel and a location for it simultaneously while creating a new Channel by selecting the Add a List toggle.

In ClickUp 4.0, you can create a location-based Channel for any existing location that doesn't already have one. To do so, open any view in the location and click Add Channel at the top. 

In ClickUp 3.0, a Channel is automatically created for each location in your Workspace. These Channels have the same names as their locations.

Open a Channel 

Learn how to open Channels in your Workspace. 

General Channel

Every Workspace with ClickUp 4.0 has one General Channel at the All Tasks level, ideal for company-wide communication.

To open the General Channel from your Home Sidebar, click General in your Channels section.

Browse Channels

View a list of every Channel you can access in the Workspace.

Create a Channel

Start communicating with your team by creating your first Channel.

See conversation history and Channel details

When you open a Channel, you'll be viewing the conversation history.

If it's a location-based Channel, you'll see its breadcrumbs and views at the top. Click any view to open it or add a new view.

If the Channel has cards added to it, they will display directly under the views.

Take action on a Channel

Mark a Channel as unread, favorite it, and more!

There are several ways to open a Channel's settings:

• In your Home Sidebar, right-click the Channel. Or, hover over it and click the ellipsis ... icon.
• In the Chat Sidebar, right-click the Channel.
• From the Channel header:
  • For location-based Channels, right-click Channel under the Channel name at the top.
    
  • For regular Channels, click the ellipsis ... icon next to the Channel name at the top.

The following options are available:

View Channel Followers

To see Followers and people with access to the Channel, click Followers or the Followers icon in the floating sidebar on the right.

Add cards to a Channel

Add bookmarks, notes, and more to the top of your Channel.

Start a SyncUp in a Channel

Collaborate live with your colleagues by starting a SyncUp with everyone in the Channel!

Ask AI about your conversation

Ask ClickUp AI about recent conversations or get a summary by clicking Ask in the upper-right corner of the Channel.

Learn more about using ClickUp AI in Chat.

Customize how Channels are displayed

Sort Channels, choose how many are displayed, and more:

• ClickUp 4.0 instructions
• ClickUp 3.0 instructions

Open the details sidebar

Favorite Channels and more from the details sidebar!

To open a Channel's details sidebar:

1. Open a Channel.
2. Hover over the floating sidebar on the right and click Settings or the Settings icon.
3. From the details sidebar, you can do the following:
   • Pin the Channel to your current sidebar layout. Each layout has its own pinned Channels. This option is only available in ClickUp 3.0.
   • Start a SyncUp with everyone in the Channel.
   • Click AI to use Catch me up to generate a Channel activity summary.
   • Follow or unfollow the Channel.
   • Create or edit the Channel topic.
   • Create or edit the Channel description.
   • View, search, add, or remove Followers and see everyone who has access to the Channel.
   • Access ClickUp integrations via Zapier.
   • View or open any files uploaded to the Channel.
   • Favorite the Channel or add it to another Home Sidebar section. This option is only available in ClickUp 4.0.
   • Update additional Channel options. Options vary based on your user role and permissions.

Manage Channels

Learn how to manage Channels: 

• Rename a Channel
• Delete a Channel
• Make a Channel private
• Share a Channel
• Remove people from Channels

What are Channel Followers?

Learn more about Channel Followers.

Add cards to Channels

You can add cards to the upper left corner of a Chat Channel.