Owners and admins, you can activate or deactivate these enhanced security features. These features are located in the Advanced Permissions section of your Workspace Security and Permissions page.
Take our course on Configure Advanced Settings and Permissions in ClickUp University.
These are Workspace permissions. To learn about user role permissions read our Intro to permissions article.
What you'll need
- These advanced permissions are only available on the Enterprise Plan:
- Make new Spaces private
- Allow admins to manage private Spaces
- Allow admins to manage private Custom Fields
- Block public sharing
- These advanced permissions are available on all plans:
- Request Access
- Private Attachments Links
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Owners and admins can activate and deactivate these advanced permissions:
- Request Access
- Make new Spaces private
- Private Attachments Links
- Block public sharing
- Disable login permissions for ClickUp Support
- Only owners can activate and deactivate the following advanced permissions:
- Allow admins to manage private Spaces
- Allow admins to manage private Custom Fields permissions
Configure advanced permissions
You can choose which permissions to activate or deactivate.
To configure advanced permissions:
- In the upper-left corner, click your Workspace avatar.
- Select Settings, then Security & Permissions.
- Scroll down to the Advanced permissions section.
- Click the toggle to the left of the permission to activate or deactivate it for your Workspace.
Request Access
This setting is activated by default. When activated, people from inside or outside your Workspace can request access to a task.
Make new Spaces private
New Spaces are public by default. After this advanced permission is activated, all newly created Spaces will be private.
Once activated, only the Private option is available when creating a new Space.
After a new Space has been created, only Workspace owners and admins can make it public.
To make a private Space public:
- In the Sidebar, hover over the private Space and click the ellipsis... icon.
- Select Sharing & Permissions.
- Click Make Public.
Allow admins to manage private Spaces
Allow admins to transfer Space ownership, add people, and remove people from newly-created private Spaces by activating this setting. Admins can see the names of all private Spaces created after this setting is activated.
By default, admins cannot manage private Spaces created before this permission was activated unless the admin manually turns on the setting within the Space's Sharing & Permissions modal.
This permission is Workspace-wide and cannot be overridden when creating new Spaces.
Once activated, an email will be sent to everyone in the Workspace to let them know that admins can manage private Spaces.
To manage private Spaces:
- In the upper-left corner, click your Workspace avatar.
- Select Settings, then Spaces.
- Click the Inaccessible Spaces tab.
- Transfer ownership, add people, or remove people from the Space.
Read more about transferring ownership of inaccessible Spaces.
Allow admins to manage private Custom Fields
To allow admins to see and edit all private Custom Fields in the Workspace:
- In the upper-left corner, click your Workspace avatar and select Settings.
- In the sidebar, click Security & Permissions.
- Scroll down to Advanced Permissions.
- activate Allow admins to manage private Custom Fields.
If there are existing private Custom Fields, the creator of those fields will be notified that this setting has been applied and their fields are now accessible to admins.
Private Attachments Links
Private Attachment Links is currently in beta. We are gradually releasing this feature to all Workspaces.
Requiring people to log in to a Workspace to open attachments securely is easy and seamless!
Activate the Private Attachment Links setting to require that the person accessing a Workspace attachment is logged into that Workspace.
Block public sharing
Activate Block public sharing to increase security in three different ways:
- Deactivate sharing links over one year.
- Deactivate never-expiring links.
- Deactivate public template sharing.
Blocking public sharing does not prevent the sharing of attachment URLs.
Disable Login permissions for ClickUp Support
On Enterprise Plans, Workspace owners and admins can set an override Login permission for the entire Workspace.
When someone in your Workspace connects with ClickUp support the support specialist sometimes needs account access for troubleshooting purposes. Support specialists must ask permission to access the account each time.
To streamline this process, everyone in your Workspace can enable Login permissions for their own account by default. This allows support to securely access the items the account holder has access to and is requesting assistance with.
Workspace owners and admins can override the individual account login settings by disabling the Login permissions for the entire Workspace.
To set an override Login permission for the entire Workspace on Enterprise Plans:
- In the upper-left corner, click your Workspace avatar.
- Select Settings, then Security & Permissions.
- Scroll down to the Advanced Permissions section.
- To the left of Disable Login Permissions for ClickUp Support, click the toggle on.