Quickly get answers to your questions so you can get back to work! Learn how to access our Help Center articles, ClickUp University courses, live customer support, and other resources. 

If you're brand new to ClickUp, we recommend reading our onboarding articles, Set up your personal Workspace, and Set up your team's Workspace.

Connect with ClickUp Support

ClickUp Support is available 24/7 for all plans!

ClickUp does not offer phone support. Priority Support is available for Business Plus and Enterprise Plans For all other plans, the fastest way to connect with us is via our chatbot in the following ways:

• All plans: 
  • Use our in-app chatbot to create an email ticket. Our chatbot is free and available 24/7 for all plans.
  • Use our AI chatbot from our website. Our AI chatbot appears in the lower-right corner as you're browsing. 
• Paid plans: 
  • Use our chatbot to create a live chat with a human support specialist. 
  • For certain requests like billing and technical support, a specialist will follow up via email after you submit your request.

Access our chatbot

We've trained our in-app chatbot to answer thousands of questions about ClickUp features, workflows, billing information, use cases, feature requests, integrations, and troubleshooting!

You can access the assistant from these two locations:

• From your Workspace: In the upper-right corner, click your personal avatar and select Help. The Support menu opens in the lower-left corner of your Workspace. 
  
• The Help Center: Click Get help in the lower-right corner of the screen.

Work with ClickUp Support Specialists

When someone in your Workspace connects with ClickUp support, the support specialist sometimes needs account access for troubleshooting purposes. Support specialists must ask permission to access the account each time.

To streamline this process, everyone in your Workspace can enable Login permissions for their own account. This allows support to securely access the items the account holder has access to and is requesting assistance with. 

On Enterprise Plans, the owner can set an override Login permission for the entire Workspace.

ClickUp Help Center

Search and browse the articles on our Help Center. We're constantly updating the articles with all the features and improvements released weekly. 

ClickUp University

ClickUp University is our customer-facing, self-paced learning platform. There are courses to help new or existing team members build foundational learning.

Complete learning paths and earn certificates to verify your knowledge. Then share your credentials on LinkedIn and other social platforms!

To register, in the upper-right corner of the ClickUp University homepage, click Sign In.

Webinars

You can watch ClickUp University's on-demand webinars and attend live webinars to learn use cases, workflows, and deep dives on features.

Live training

You can also register for paid live training through ClickUp University.

ClickUp Assist

Get personalized help creating workflows, onboarding your team, and setting up your Workspace. Whether you're new to ClickUp or have an established Workspace, purchasing ClickUp Assist can help optimize your workflow.

Template Center

You can explore ready-to-use templates that will elevate your use case in our Template Center. Search for your specific use cases or browse the available options by category.

Communities

We would love for you to follow our social accounts on X and LinkedIn. Also, you can join the ClickUppers Facebook Group!

Learn more about our Global Communities.

Feature Requests and Feedback

If there's a feature or update you'd like, take a look at our Feedback Boards to see if other users have requested the same thing. If so, you can leave your vote and comment to ensure you're kept up to date by the ClickUp Product team.

If you don't see a match for your feature request, you can create a new request, and the Product team will review it.

Sales

You can reach out to our Sales team from our Pricing Page.