Quickly compare pricing and permissions for guests. Learn how to invite or convert people to these user roles.
This article covers guests. To learn about the other user roles, take a look at our Owner, admin, and member-type user roles article.
User role availability and limits vary by plan. Learn more
Guest policies
People who use your organization's email domain or SSO cannot be added as guests. People who meet these criteria and were previously added as permission-controlled guests will be converted to the limited member role. Limited members are charged the same subscription fee as members.
Guest types
There are three types of guests. Guest types depend on your plan and the permissions given to guests when Workspace items and locations are shared with them. Guests can't be invited to a Space.
Paid plan guests
On paid plans, there are two guest types:
- View only guests: People from outside your organization who only need to view content can be invited as view only guests.
- Permission-controlled guests: People from outside your organization who need to interact with only specific content can be invited as permission-controlled guests.
Free Forever guests
On our Free Forever Plan, there is one guest type:
- Free Forever guests: These guests can only have the full permissions available for the items and locations shared with them.
Guest pricing
This table shows how pricing works for guests:
| Plan and guest type | Pricing |
|
Paid Plan View only guests |
There is no fee for view only guests. All paid plans can have an unlimited number. |
|
Paid Plan Permission controlled guests |
If you don't have a permission-controlled guest seat, this guest type costs the same as your plan's member subscription. Learn how the number of permission-controlled guests is determined per plan. |
| Free Forever guests | There is no fee for Free Forever guests. This plan can have an unlimited number. |
Guest permissions
This table shows how permissions work for guests:
| Plan and guest type | Permissions available |
|
Paid Plan View only guests |
View only. Permissions cannot be given. |
|
Paid Plan Permission controlled guests |
When sharing an item or location, you can set one of the following permissions for that item:
Guests can have different permissions for different items. |
| Free Forever guests |
Full permissions only. No other permissions can be given. |
Share items and locations with a guest
Workspace owners, admins, members, and limited members can invite guests to a Workspace by sharing an item or location with them.
The Invite Guests Custom Role Permission can be edited.
Limited members view only cannot invite guests.
Manage individual permissions for guests
Admins and owners can edit individual permissions for time estimates, time tracking, adding or removing tags, or creating views.
Manage people settings
Your Workspace's manage people settings tracks the users in your Workspace, their info, and activity.
Show or hide Custom Fields
You can choose to hide individual Custom Fields from all guests in your Workspace.
Identify the guests in your Workspace
Guests are easily identified by the squares in the upper-right corner of their avatars. The square is green when the person is online and white when they're not.
Owners, admins, and member-type users have a green or white circle in the lower-right corner of their avatars.
See user status
User status indicates a person's availability in the Workspace. For example, they're out of office, have paused notifications, or are on vacation.
You can see a person's status to the right of their name.
If a guest's notifications are paused, there's a z on the white circle in the upper-right corner of their avatar.