Guest-type user roles

Quickly compare pricing and permissions for guests. Learn how to invite or convert people to these user roles. 

Owner, admin, and member-type user roles

This article covers guests. To learn about the other user roles, take a look at our Owner, admin, and member-type user roles article. 

Paid plan guests

On paid plans there are two guest types:

  • View-only guests: People from outside your organization who only need to view content can be invited as view-only guests.
  • Permission-controlled guests: People from outside your organization who need to interact with only specific content can be invited as permission-controlled guests.

Guests can't be invited to a Space. You can invite guests to work with items or locations, like individual tasks, Lists, or Docs.

Owners and admins on paid plans can allow or restrict individual guests from using certain features. For example, you can give a guest access to Time Tracking to track their work hours. 

Free Forever guests

On our Free Forever Plan there is one guest type:

  • Free Forever guests: These guests can only have the full permissions available for the items and locations shared with them. 

Pricing, permissions, and inviting

This table compares pricing, permissions, and the ways these user roles are invited to your Workspace:

Pricing, permissions, and access

Paid Plans

View-only guests

Paid Plans

Permission-controlled guests 

Free Forever guests

Pricing

There is no fee for view only guests. All paid plans can have an unlimited number. 

If you don't have a permission-controlled guest seat, this guest type costs the same as your plan's member subscription.

Learn how the number of permission-controlled guests is determined per plan.  

You can see how many permission-controlled guest seats you have on the Guests counter on the Manage people page.

There is no fee for Free Forever guests. This plan can have an unlimited number. 

Permission level

See our article Permissions in detail to learn how permissions work for all user roles.

View only. 

Permissions cannot be given.

 

You can set individual guest permissions.

On paid plans when inviting a guest, you'll set one of the following permissions for that item:

  • View only: Read-only. Can't comment or edit.
  • Comment: Can comment. 
  • Edit: Can edit, but not delete.
  • Full: Can edit and delete.

Guests can have different permissions for different items.

These guests can only have the full permissions available for the items and locations shared with them. 

Invite this user to your Workspace

Learn how to invite a new person to your Workspace or convert a current Workspace user to another role.

Workspace owners, admins, members, and limited members can invite guests to a Workspace by sharing an item or location with them.

The Invite Guests Custom Role Permission can be edited.  

Limited members read only cannot invite guests.

The limited members and limited members  read only roles are slowly being released to all Workspaces. Learn more

Workspace owners, admins, members, and limited members can invite guests to a Workspace by sharing an item or location with them.

The Invite Guests Custom Role Permission can be edited.  

Limited members read only cannot invite guests.

The limited members and limited members  read only roles are slowly being released to all Workspaces. Learn more

Workspace owners, admins, members, and limited members can invite guests to a Workspace by sharing an item or location with them.

 

Give individual guest permissions

Individual guest permissions are available on the Unlimited plan and above.

To edit a guest's individual permissions:

  1. In the upper-left corner, click your Workspace avatar, then Settings.
  2. Select People.
  3. On the Manage People page, select the Guests tab.
  4. Click the Time estimates, Time tracked, Add/remove tags, or Create views icons to enable or disable features.

Screenshot of the permissions icons on the Manage People page.

If a guest has individual permissions enabled, they can do the following:

Show or hide Custom Fields

You can choose to hide individual Custom Fields from all guests in your Workspace.

Identify the guests in your Workspace

Guests are easily identified by the squares in the upper-right corner of their avatars. The square is green when the person is online and white when they're not. 

Owners, admins, and member-type users have a green or white circle in the lower-right corner of their avatars.

See user status

User status indicates a person's availability in the Workspace. For example, they're out of office, have paused notifications, or are on vacation.

You can see a person's status to the right of their name.

If a guest's notifications are paused, there's a z on the white circle in the upper-right corner of their avatar.

Was this article helpful?