Manage your profile and customize your personal experience of ClickUp.

What you'll need

• My Settings is available on every ClickUp plan.

• Everyone, including guests, can access My Settings.

My Settings

Enable Two-Factor Authentication (2FA), switch up your color scheme, and set your language, date, timezone, and other preferences for your user account.

The preferences you set in My Settings apply to all Workspaces you are in.

Update your communication preferences to change or unsubscribe from ClickUp marketing emails.

Profile

To update your default personal avatar with a custom one:

1. In the upper-right corner, click your personal avatar then select Settings. 
2. In the Profile section, click your default avatar. 
3. From the Avatar color modal, choose a new color or click Add custom avatar to upload an image. 
   • If you've previously uploaded an image, you'll also have the option to remove it. 
   • The optimal dimensions to upload a logo are 300px by 300px.

You can also change your user name, email address, and password in the Profile section.

Two-factor authentication (2FA)

Select and manage your 2FA settings.

Theme color

Change your Workspace color theme. The color theme will apply to every Workspace you've created or joined, but it only applies to your user account.

Appearance

Choose between Light and Dark Mode, or use Auto to switch between them using your system settings.

Contrast

Make ClickUp easier on your eyes. Recommended for Windows and low-resolution monitors.

Language & Region

Choose a language and timezone to use.

To choose your language and timezone:

1. In the upper-right corner, click your personal avatar then select Settings. 
2. Scroll down to Language & Region.
3. Click the Language or Timezone dropdown.
   • Choose one of the following languages:
     • English
     • Français
     • Español (España)
     • Español (Latinoamérica)
     • Português (Brasil)
     • Deutsch
     • Italiano
   • Choose a timezone. 

Timezone change notifications

If the Notify me of Timezone changes checkbox is checked and your device enters a new time zone, you'll be prompted to update your timezone preferences with the following options:

• Yes, update my settings: Updates your timezone as indicated in the prompt.

• Don't update settings: No changes will be made but you will be prompted again.

• Don't show me this again: Close this prompt and disable timezone notifications.

• View my settings: View the My Settings page.

Time & Date format

Customize how your dates and times display throughout ClickUp. 

Start of the calendar week

This setting allows you to customize the start of the week in Calendar View.

The options are:

• Sunday

• Monday

Time format

Select either 24-hour time (00:00 to 23:59) or 12-hour time (00:00 am to 11:59 pm). This appears wherever you have a timestamp such as Start Dates and Due Dates, time entries, and more.

Date format

Display dates throughout ClickUp in the following formats, where mm uses two digits for the month, dd uses two digits for the day, and yyyy uses 4 digits for the year.

Preferences

These additional preferences can be set for your ClickUp user account for accessibility and productivity. Simply click on the toggle to enable and disable these options.

• Flyout Toast Message: When performing actions, pop-up messages may appear in the bottom left-hand of your screen.

• Don't post comments with Enter: Use CMD + ENTER to send comments instead of just Enter or Return.

• Markdown: You can disable Markdown shortcuts when typing.

• Hotkeys: Use hotkeys to quickly navigate through ClickUp without using your mouse.

• Notepad: Turn this off to hide the notepad in the bottom right corner of your screen.

• Show quotes: Show or hide inspirational and motivational quotes when you clear your notifications.

• Show Celebrations: Show confetti celebrations when you reach inbox zero, clear all notifications, or complete a goal target.

• Sync data for offline mode: Sync task data in the background to be able to view tasks in offline mode.

• ClickUp Verified: Show or hide your ClickUp Verified checkmark.

• Plain text links: Pasted URLs will appear as plain text hyperlinks. This will disable auto-unfurling hyperlinks such as embeds or bookmarks.

  • You'll still have the option to convert supported plain text links to embeds or bookmarks.

  • Mentions of ClickUp Docs, views, users, Spaces, Folders, Lists, and tasks are not impacted by this setting.

• Detect Desktop App: Receive browser notifications with the option to open what you are looking at in ClickUp in the desktop app. This notification only displays when the desktop app is running.
• Block Select All: Press Cmd + A on Mac or Ctrl + A on Windows to select the contents of an entire block. Press the same shortcut again to select all blocks.

Single Sign On

If you use single sign-on, you can re-link or unlink it here.

Login Permissions for ClickUp Support

Login permissions are available on every plan. By default, this setting is disabled.

When someone in your Workspace connects with ClickUp support the support specialist sometimes needs account access for troubleshooting purposes. Support specialists must ask permission to access the account each time.

To streamline this process, everyone in your Workspace can enable Login permissions for their own account. This allows support to securely access the items the account holder has access to and is requesting assistance with. 

On the Enterprise Plan, Workspace owners and admins can override the individual account login settings by disabling the Login permissions for the entire Workspace. 

To enable Login permissions for your account:

1. In the upper-right corner, click your personal avatar. 
2. Select Settings.
3. On the My Settings page, scroll down to Login permissions for ClickUp Support and select one of the following settings:

   

   Permission setting	Description	Testing permissions enabled	Recording permissions enabled
   Disabled	Prevents Support specialists from accessing your personal Workspace. You must give access permission with each Support ticket you open.	No	No
   Login and testing permissions granted	Allows Support specialists login and testing permissions to your personal Workspace. Specialists cannot record their testing or save info related to your issue.	Yes	No
   Login, video, and screenshot permissions granted	Allows Support specialists login and testing permissions to your personal Workspace. Specialists can record testing results within your Workspace, including videos, screenshots, HAR files, and COSL traces.  Recordings and screenshots are for support and engineer use only.	Yes	Yes

Log out of all sessions

To log out of your ClickUp sessions across all apps, devices, and browsers: 

1. Click your personal avatar then select Settings. 
2. Scroll down the Single Sign On section.
3. Click Log of out all sessions.

Edit desktop app settings

Using our desktop app? You can set your preferences from the Desktop App settings menu.