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Message a Channel

Communicate with your team or entire organization by sending messages in Channels.

Chat feature availability and limits vary by plan and user role. Learn more

Talk to Text availability and word allowances vary by plan. Learn more

Message a Channel

There are several ways to message a Channel.

Learn how to edit sent messages.

From your Home Sidebar

To message a Channel from your Home Sidebar:

  1. In your Global Navigation, click Home.
  2. In the Channels section of your Home Sidebar, select a Channel.
  3. Type your message or use Talk to Text to transcribe your voice.
    • Optional: To make your message a Post, click the Message dropdown under your draft and select a Post type.
  4. Click the send icon.

From the Chat Sidebar

To message a Channel from the Chat Sidebar:

  1. In your Global Navigation, click Chat.
    • If you don't see the item in your Global Navigation, click More and select it.
    • To keep the item visible in your Global Navigation, pin it.
  2. In the Chat Sidebar, select a Channel.
  3. Type your message or use Talk to Text to transcribe your voice.
    • Optional: To make your message a Post, click the Message dropdown under your draft and select a Post type.
  4. Click the send icon.

From the create button

You can create messages from the create button in your Home or Chat Sidebar:

  1. In your Global Navigation, select Home or Chat.
  2. In the upper-right corner of the Sidebar, click the plus icon.
  3. Select Message.

    Screenshot highlighting the plus and message buttons.png

  4. Choose where to send your message.
  5. Type your message or use Talk to Text to transcribe your voice.
    • Optional: To make your message a Post, click the Message dropdown under your draft and select a Post type.
  6. Click the send icon.

Use Brain when drafting a message

Use Brain when drafting a message.

Message a Channel using Talk to Text

When drafting a Chat message, you can use Talk to Text to transcribe your voice.

To use Talk to Text in a Chat message:

  1. When drafting your message, click the microphone icon to start recording your voice.

    Screenshot of the talk to text icon.png

  2. When you've finished speaking, click Transcribe. To cancel the recording, click the x icon.
  3. Make any final additions or edits to your draft, then click the send icon.

Send a thread reply to a Channel

For instructions on sending a thread reply to a Channel, read Reply to a thread.

Pin a message to a Channel

Pin an important message so it stays easy to spot in the conversation. A pinned message shows the Pinned label next to the sender's name.

Screenshot of pinned message

To pin a message in a Channel:

  1. Right-click the message. Or, hover over the message and click the ellipsis ... icon.
  2. Select Pin to Channel.

To unpin a message, open the same menu and select Unpin message.

View pinned messages in a Channel

Find every message and thread reply pinned in a Channel in one place.

To view a Channel's pinned messages:

  1. Open the Channel.
  2. In the floating sidebar on the right, click the pin icon.

Screenshot the pin icon

  1. In the Pinned Messages menu, click a pinned message to jump to it in the Channel. Click a pinned thread reply to open its thread.

The newest pin is listed first. Each pinned message shows who sent it, when, and how many replies it has.

To take action on a pinned message, hover over it in the Pinned Messages menu:

  • To unpin it, click the pin icon.
  • To copy a link to the message, click the link icon.

Add context to messages

You can add helpful context to messages using the options below the text box:

Screenshot of the various options below a message draft.png

Message a Channel with Brain AI

Message a Channel using Brain, or build an Agent to do so.

Learn about all of the Brain AI tools.

Schedule a message

Learn how to schedule a message to a Channel.