Notification settings

Make sure only the most important notifications come your way. Customize your notifications to filter out anything that doesn't need your attention. 

To choose the types of ClickUp marketing emails you receive or unsubscribe from the emails, update your communication preferences.

What you'll need

  • Notifications are available on all ClickUp Plans.
  • Everyone, including guests, can set their own notification preferences for each Workspace.
  • Notification settings cannot be accessed from the mobile app.

Notification settings

You can choose what you want to be notified about and where to receive each type of notification.

Notification settings are specific to each user and do not apply to other members in your Workspace. You can use different settings for each Workspace you are a part of.

Access notification settings

To access your notifications settings:

  1. Click your account avatar in the upper-right corner.
  2. Select Notification Settings.

Image of notification settings in avatar menu

Customize notification settings

On the Notifications Settings page, you can use the dropdowns to customize your notification preferences for the following:

  • Inbox: These notifications are shown in your Inbox when using ClickUp in a web browser or the Desktop App.
  • Email: You can receive ClickUp notifications in your email. We'll send these notifications to the email address associated with your ClickUp user account.
  • Browser/Desktop: These notifications display as popups created by your web browser or operating system. When you enable browser notifications, a message will appear asking you to allow notifications.
  • Mobile: You can receive push notifications on a mobile device with our Mobile App installed.

Image of the notification channels available

Notification presets

In the dropdowns, there are three notification presets to choose from. For each preset, different notification triggers are enabled.

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Default

These are our recommended notification settings:  

Inbox

With the Default preset selected, the following notification triggers and advanced triggers will be enabled for Inbox:

Trigger  Advanced triggers
Comments
  • Assigned comments
  • Comment assigned to me
  • Comments I'm @mentioned in
  • New comments
Tasks 
  • Status changes
  • Tasks assigned to me
  • Descriptions I'm @mentioned in
  • Checklist items assigned to me
List info
  • Comments I'm @mentioned in
  • Descriptions I'm @mentioned in
  • New comments
  • Lists assigned to me
Docs and Chat views
  • Comment assigned to me
  • Comments I'm @mentioned in
  • New comments
Sharing
  • Task shared with me
  • List shared with me
  • Folder shared with me
  • Doc shared with me
Docs
  • Pages I'm @mentioned in

Email

With the Default preset selected, the following notification triggers and advanced triggers will be enabled for Email:

Trigger  Advanced triggers
Comments
  • Assigned comments
  • Resolved comments
  • Comment assigned to me
  • Comments I'm @mentioned in
  • New comments
  • Reactions
Tasks 
  • Assignee changes
  • Recurring notifications
  • Status changes
  • Tasks assigned to me
  • Descriptions I'm @mentioned in
  • Attachment changes
  • Checklist items assigned to me
Start & Due Dates
  • Due Date changes
  • Due Date overdue
  • Daily Due dates summary email
  • Start date changes
ClickApps
  • Priority changed
Integrations
  • GitHub 
  • GitLab
  • Bitbucket
List info
  • Priority changed
Sharing
  • Task shared with me
  • List shared with me
  • Folder shared with me
  • Doc shared with me

Browser/Desktop

With the Default preset selected, the following notification triggers and advanced triggers will be enabled for Browser/Desktop:

Trigger  Advanced triggers
Comments
  • Assigned comments
  • Resolved comments
  • Comment assigned to me
  • Comments I'm @mentioned in
  • New comments
Tasks 
  • Assignee changes
  • Recurring notifications
  • Status changes
  • Tasks assigned to me
  • Descriptions I'm @mentioned in
  • Attachment changes
  • Checklist items assigned to me
Start & Due Dates
  • Due Date changes
  • Due Date overdue
  • Start date changes
ClickApps
  • Priority changed
  • ClickBot notifications
List info
  • Priority changed
Home
  • Reminders

Mobile

With the Default preset selected, the following notification triggers and advanced triggers will be enabled for Mobile:

Trigger  Advanced triggers
Comments
  • Assigned comments

  • Resolved comments

  • Comment assigned to me

  • Comments I'm @mentioned in

  • New comments

Tasks 
  • Assignee changes

  • Recurring notifications

  • Status changes

  • Tasks assigned to me

  • Attachment changes

  • Checklist items created

  • Checklist items assigned to me

Start & Due Dates
  • Due Date changes
  • Due Date overdue
  • Start date changes
ClickApps
  • Priority changed
  • ClickBot notifications
Doc and Chat views
  • Comment assigned to me 
  • Resolved comments
Home
  • Reminders

Focused

Our focused setting helps you keep track of work with fewer notifications.

Inbox

With the Focused preset selected, the following notification triggers and advanced triggers will be enabled for Inbox:

Trigger  Advanced triggers
Comments
  • Assigned comments

  • Comment assigned to me

  • Comments I'm @mentioned in

  • New comments

Tasks 
  • Status changes

  • Tasks assigned to me

  • Descriptions I'm @mentioned in

  • Checklist items assigned to me

List info
  • Comments I'm @mentioned in
  • Descriptions I'm @mentioned in
  • New comments
  • Lists assigned to me
Docs and Chat views
  • Comment assigned to me
  • Comments I'm @mentioned in
  • New comments
Sharing
  • Task shared with me
  • List shared with me
  • Folder shared with me
  • Doc shared with me
Docs
  • Pages I'm @mentioned in

Email

With the Focused preset selected, the following notification triggers and advanced triggers will be enabled for Email:

Trigger  Advanced triggers
Comments
  • Comment assigned to me

  • Comments I'm @mentioned in

  • New comments

Tasks 
  • Status changes

  • Tasks assigned to me

  • Descriptions I'm @mentioned in

  • Checklist items assigned to me

Start & Due Dates
  • Daily Due Dates summary email
List info
  • Comments I'm @mentioned in
  • Descriptions I'm @mentioned in
  • New comments
  • Lists assigned to me
Doc and Chat views
  • Comment assigned to me
  • Comments I'm @mentioned in
    New comments
Sharing
  • Task shared with me
  • List shared with me
  • Folder shared with me
  • Doc shared with me
Docs
  • Pages I'm @mentioned in

Browser/Desktop

With the Focused preset selected, the following notification triggers and advanced triggers will be enabled for Browser/Desktop:

Trigger  Advanced triggers
Comments
  • Comment assigned to me

  • Comments I'm @mentioned in

  • New comments

Tasks 
  • Status changes

  • Tasks assigned to me

  • Descriptions I'm @mentioned in

  • Checklist items assigned to me

List info 
  • Comments I'm @mentioned in
  • Descriptions I'm @mentioned in
  • New comments
  • Lists assigned to me
Docs and Chat views
  • Comment assigned to me
  • Comments I'm @mentioned in
  • New comments
Docs
  • Pages I'm @mentioned in

Mobile

With the Focused preset selected, the following notification triggers and advanced triggers will be enabled for Mobile:

Trigger  Advanced triggers
Tasks
  • Status changes

  • Tasks assigned to me

  • Descriptions I'm @mentioned in

  • Checklist items assigned to me

List info
  • Descriptions I'm @mentioned in
Doc and Chat views
  • Comments I'm @mentioned in

  • New comments

Docs
  • Pages I'm @mentioned in

Mentions only

Only receive notifications when you're @mentioned. This preset isn't available for Inbox. 

Email

With the Mentions only preset selected, the following notification triggers and advanced triggers will be enabled for Email:

Trigger  Advanced triggers
Comments
  • Comments I'm @mentioned in
Tasks 
  • Descriptions I'm @mentioned in

List info 
  • Comments I'm @mentioned in
  • Descriptions I'm @mentioned in
Docs and Chat views
  • Comments I'm @mentioned in
Docs
  • Pages I'm @mentioned in

Browser/Desktop

With the Mentions only preset selected, the following notification triggers and advanced triggers will be enabled for Browser/Desktop:

Trigger  Advanced triggers
Comments
  • Comments I'm @mentioned in
Tasks 
  • Descriptions I'm @mentioned in

List info 
  • Comments I'm @mentioned in
  • Descriptions I'm @mentioned in
Docs and Chat views
  • Comments I'm @mentioned in
Docs
  • Pages I'm @mentioned in

Mobile

With the Mentions only preset selected, the following notification triggers and advanced triggers will be enabled for Mobile:

Trigger  Advanced triggers
Comments
  • Comments I'm @mentioned in
Tasks 
  • Descriptions I'm @mentioned in

List info 
  • Comments I'm @mentioned in
  • Descriptions I'm @mentioned in
Docs and Chat views
  • Comments I'm @mentioned in
Docs
  • Pages I'm @mentioned in

 

Custom

You can also use the Custom option to choose exactly what kind of notifications you want.

Notification triggers

Notification triggers are the types of Workspace activity that you can be notified about. You can use the Custom option to view and edit the triggers that are important to you. Use the toggles to enable or disable triggers.

Triggers with an asterisk * are required for the notification method and cannot be disabled.

Click the dropdown arrow on any trigger to customize the advanced triggers. You can see a preview of the enabled advanced triggers on each trigger card.

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Comments

Receive notifications for comment activity.

You can toggle on/off the following comment notification triggers:

Advanced trigger Description
Assigned comments Notifications when comments are assigned to you. 
Resolved comments Notifications for comments that are resolved. 
Comment assigned to me Notifications for activity on comments that are assigned to you. 
Comments I'm @mentioned in Notifications for comments where you're mentioned. 
Reactions Notifications for comment reactions. 

Tasks

Receive notifications for task activity.

You can toggle on/off the following task notification triggers:

Advanced trigger Description
New Tasks Created

Notifications when new tasks are created. 

With this trigger enabled, you can use the dropdown to choose from the following options:

    • Notify and watch all new tasks
    • Notify me when new tasks are created
Assignee changes Notifications when a task's assignee changes. 
Recurring notifications Notifications when tasks recur. 
Status changes Notifications when task statuses change. 
Tasks assigned to me  Notifications when tasks are assigned to you. 
Location changes Notifications when tasks are moved. 
Description updated Notifications when task descriptions are updated. 
Descriptions I'm @mentioned in  Notifications when you're mentioned in a task description. 
Attachment changes Notifications when task attachments change.  
Custom Field changes Notifications when the Custom Fields on a task are changed. 
Task name changes Notifications when a task name changes. 
Merged Notifications when a task is merged
Dependency: Waiting on  Notifications when a waiting on dependency is added to a task. 
Dependency: Blocking Notifications when a blocking dependency is added to a task. 
Dependency: Unblocked Notifications when task dependencies are unblocked. 
Dependency: Linked Notifications when a linked dependency is added to a task. 
Checklist items created Notifications when Checklist items are added on a task. 
Checklist items assigned to me Notifications when Checklist items are assigned to you. 
Checklist item resolved Notifications when Checklist items are resolved. 

Start & Due Dates

With this trigger you can receive notifications about start and due date changes. You can toggle on/off the following advanced trigger settings:

Advanced trigger Description
Due Date changes

Notifications when due dates change. 

With this setting enabled, you can use the dropdown to choose from the following options:

    • All tasks: Receive notifications for due date changes on any task.
    • My assigned tasks: Receive notifications for due date changes only for tasks assigned to you.
Due Date overdue

Notifications when due dates are overdue. 

With this setting enabled, you can use the dropdown to choose from the following options:

    • All tasks: Receive notifications when any task is overdue.
    • My assigned tasks: Receive notifications only when task's that you're assigned are overdue.
Before Start Date reminder

Receive reminders before task start dates. 

With this setting enabled, use the dropdown to choose when the reminder will be sent. You can also choose from the following options:

    • All tasks: Receive start date reminders for all tasks.
    • My assigned tasks: Receive start date reminders only for tasks that you're assigned.
Before Due Date reminder

Receive reminders before task due dates.

With this setting enabled, use the dropdown to choose when the reminder will be sent. You can also choose from the following options:

    • All tasks: Receive due date reminders for all tasks.
    • My assigned tasks: Receive due date reminders only for tasks that you're assigned.  
After overdue reminder

Receive reminders when tasks are overdue. 

With this setting enabled, use the dropdown to choose when the reminder will be sent. You can also choose from the following options:

    • All tasks: Receive task overdue reminders for all tasks.
    • My assigned tasks: Receive task overdue reminders only for tasks that you're assigned.
Daily Due Date summary email 

Receive daily summary emails for task due dates. 

With this setting enabled, enter the time that you want the email to be sent. You can also use the dropdown to choose from the following options:

    • All tasks: Receive due date summary emails for all tasks.
    • My assigned tasks: Receive due date summary emails only for tasks that you're assigned.
Start date changes Notifications for task start date changes. 

ClickApps

Receive notifications about ClickApp activity.

You can toggle on/off the following advanced trigger settings:

Advanced trigger Description
Priority changed Notifications when priorities change. 
Tags added Notifications when tags are added. 
Tag removed Notifications when tags are removed. 
Time estimate added/changed Notifications when a time estimate is added or changed. 
Time tracking added/changed Notifications when tracked time is added or changed. 
Sprint points added/changed Notifications when sprint points are added or changed. 
Incomplete warning resolved Notifications when incomplete warnings are resolved. 
ClickBot notifications Notifications when ClickBot completes an action. 

Integrations

Receive notifications for any Workspace integrations.

You can toggle on/off notifications for the following integrations:

Advanced trigger Description
GitHub Notifications for GitHub activity. 
GitLab Notifications for GitLab activity. 
Bitbucket Notifications for Bitbucket activity. 

List Info

Receive notifications for List info activity.

You can toggle on/off the following advanced trigger settings:

Advanced trigger Description
Comments I'm @mentioned in Notifications for comments in List info where you're mentioned. 
Descriptions I'm @mentioned in Notifications for List info descriptions where you're mentioned. 
New comments Notifications for new comments in List info. 
Reactions Notifications for List info reactions. 
Assignee changes Notifications when the List assignee changes. 
Lists assigned to me Notifications when Lists are assigned to you. 
Attachment changes Notifications when List attachments change. 
Priority changed Notifications when List priority changes. 

Docs and Chat views

Receive notifications for Doc and Chat view activity.

You can toggle on/off the following advanced trigger settings:

Advanced trigger Description
Comment assigned to me  Notifications when Doc comments are assigned to you. 
Comments I'm @mentioned in Notifications when you're mentioned in Doc comments. 
New comments Notifications for new Doc comments. 
Resolved comments Notifications for resolved Doc comments. 
Reactions Notifications for Doc comment reactions. 

Sharing

Receive notifications for items that are shared with you.

You can toggle on/off the following advanced trigger settings:

Advanced trigger Description
Task shared with me Notifications when tasks are shared with you. 
List shared with me Notifications when Lists are shared with you. 
Folder shared with me Notifications when Folders are shared with you. 
Doc shared with me Notifications when Docs are shared with you. 

Docs

Receive notifications for Doc activity.

You can toggle on/off the following advanced trigger settings:

Advanced trigger Description
Pages I'm @mentioned in Notifications when you're mentioned in a Doc page. 

Slack notifications

Use the Connect account button on the Slack card to enable notifications for Slack.

2024-05-09_09-46-44.png

To learn more, read this article about enabling Slack notifications.

General settings

Use the general settings to customize the following notification preferences:

Auto watch tasks I am involved in

With this setting enabled, you will automatically be added as a watcher on tasks that you have worked on.

You can toggle on/off the following activity that will add you as a watcher:

Advanced trigger Description
When I create a task or subtask Added as a watcher on tasks or subtasks that you create. 
When a new subtask is created in a parent task I'm watching Added as a watcher when subtasks are created on tasks that you're already watching. 
When I edit a task or subtask  Added as a watcher when you make changes to tasks or subtasks. 
When I comment on a task or subtask Added as a watcher when you comment on tasks or subtasks. 

Smart notifications

You can use smart notifications to delay notifications while you're using ClickUp for a custom time period. Use the dropdown to select the length of the delay.

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Troubleshoot notifications

If you're experiencing issues with your notifications, follow the instructions in this article

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