Notification settings

  • Updated

Set granular notification settings to stay on top of whatever matters most to you.

Notification settings apply to each Workspace so you can customize them for each organization you work with.

You can customize your notification settings to choose what you want to be notified about and where you want to receive each kind of notification.

 

Tip: Update your communication preferences to change or unsubscribe from ClickUp marketing emails.

What you'll need

  • Notifications are available on all ClickUp Plans.

  • Everyone, including guests, can set their own notification preferences for each Workspace.

Default notification settings

When you create or join a new Workspace, you'll receive default notifications. There are several notification settings that you can customize.

  • Watcher settings: Watchers of a task or subtask receive notifications. Choose not to receive notifications for tasks you create or subtasks created in tasks you're watching.

  • Smart notifications: You can delay notifications while you're using ClickUp for a custom period of time.

  • The other settings are related to comments, tasks, start and due dates, ClickApps, integrations, List info, Chat views, inbox, sharing, and Docs.

    • You can customize individual settings for email, mobile, web (in-app), and browser.

    • Settings with an asterisk can't be disabled.

To review your notification settings:

  1. Click your personal avatar in the lower-left corner.

  2. Select Notifications.

  3. Scroll through settings and click the arrow icon to enable or disable.

If you're accessing ClickUp in a web browser, you'll see a banner asking if you'd like to enable browser notifications.

Note: You will not receive a notification for tasks assigned to me when assigning yourself to tasks. You will only be notified when other users assign you. 

Update notification settings

To update your notifications preferences:

  1. Click your personal avatar in the lower-left corner.

  2. Select Notifications.

  3. Set your preferences:

    • Click the checkmark icons to enable and disable individual notifications.

    • Hover over the section headings and click the double checkmark to enable and disable notifications for each section and type.
      Screenshot of the double checkmark at the top of a notification column.

    • Hover over a notification name and click the double checkmark to enable and disable the notification everywhere (email, mobile, web, and browser).

    Screenshot of notifications highlighting the double check mark.

Email notifications

You can send ClickUp notifications right to your inbox! We'll send these notifications to the email address associated with your ClickUp user account.

This is an example of an email notification for an assigned comment:

Screenshot of a notification email.

In most cases, email notifications are sent out around two minutes after their corresponding actions occur in ClickUp.

Mobile notifications

You can receive push notifications on a mobile device with our Mobile App installed.

Enable or disable notification sounds by clicking on the speaker icon.

Note: Your device settings and preferences will override this option. For example, if your phone is set to silent mode, the ClickUp notification will be silent.

Screenshot of the Notification settings page highlighting the mobile option.

Here is an example of a push notification on an iPhone:

Screenshot of a mobile push notification.

Push notifications depend on the options available for your mobile device. To learn more about Apple and Android push notifications:

  • Read an Apple support article about push notifications on Apple iOS devices.

  • Check out this Google help article about push notifications on Android devices.

Web (in-app) notifications

These notifications are shown on the Notifications page in the Sidebar when using ClickUp in a web browser or using our Desktop App.

You can view, clear, react, and reply to notifications from the Notifications page in ClickUp.

Browser notifications

Your web browser can alert your when things happen in ClickUp.

To enable browser notifications:

  1. Open notification settings by either:

    • Opening Notifications in the Sidebar, click the ellipsis ... icon and select Settings.

    • Or clicking on your Workspace avatar in the lower-left corner and clicking Notifications.

  2. Click Enable at the top of the page.

  3. Click Allow when prompted by your web browser.

  4. If you don't see the prompt, you may need to review your browser settings.

  5. You'll begin receiving browser notifications right away!

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