Make sure only the most important notifications come your way. Customize your notifications to filter out anything that doesn't need your attention.
To choose the types of ClickUp marketing emails you receive or unsubscribe from the emails, update your communication preferences.
What you'll need
- Notifications are available on all ClickUp plans.
- Everyone, including guests, can set their own notification preferences for each Workspace.
- Notification settings cannot be accessed from the mobile app.
Notification settings
You can choose what you want to be notified about and where to receive each type of notification.
Notification settings are specific to each user and do not apply to other members in your Workspace. You can use different settings for each Workspace you are a part of.
Access notification settings
To access your notifications settings:
- Click your account avatar in the upper-right corner.
- Select Notification Settings.
Customize notification settings
On the Notifications Settings page, you can use the dropdown menus to customize your notification preferences for the following:
| Notification | Description | Options |
| Inbox |
These notifications are shown in your Inbox when using ClickUp in a web browser or the Desktop App. |
You can click the settings icon to customize individual Inbox notification triggers. |
| You can receive ClickUp notifications in your email. We'll send these notifications to the email address associated with your ClickUp user account. |
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| Browser/Desktop | These notifications display as popups created by your web browser or operating system. When you enable browser notifications, a message will appear asking you to allow notifications. |
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| Mobile |
You can receive push notifications on a mobile device if you've installed the app! |
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Default
These are our recommended notification settings:
Inbox
With the Default preset selected, the following notification triggers and advanced triggers will be enabled for Inbox:
| Trigger | Advanced triggers |
| Comments |
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| Tasks |
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| List info |
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| Docs and Chat views |
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| Sharing |
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| Docs |
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With the Default preset selected, the following notification triggers and advanced triggers will be enabled for Email:
| Trigger | Advanced triggers |
| Comments |
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| Tasks |
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| Start & Due Dates |
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| ClickApps |
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| Integrations |
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| List info |
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| Sharing |
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Browser/Desktop
With the Default preset selected, the following notification triggers and advanced triggers will be enabled for Browser/Desktop:
| Trigger | Advanced triggers |
| Comments |
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| Tasks |
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| Start & Due Dates |
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| ClickApps |
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| List info |
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| Home |
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Mobile
With the Default preset selected, the following notification triggers and advanced triggers will be enabled for Mobile:
| Trigger | Advanced triggers |
| Comments |
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| Tasks |
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| Start & Due Dates |
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| ClickApps |
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| Doc and Chat views |
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| Home |
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Focused
Our focused setting helps you keep track of work with fewer notifications.
Inbox
With the Focused preset selected, the following notification triggers and advanced triggers will be enabled for Inbox:
| Trigger | Advanced triggers |
| Comments |
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| Tasks |
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| List info |
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| Docs and Chat views |
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| Sharing |
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| Docs |
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With the Focused preset selected, the following notification triggers and advanced triggers will be enabled for Email:
| Trigger | Advanced triggers |
| Comments |
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| Tasks |
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| Start & Due Dates |
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| List info |
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| Doc and Chat views |
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| Sharing |
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| Docs |
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Browser/Desktop
With the Focused preset selected, the following notification triggers and advanced triggers will be enabled for Browser/Desktop:
| Trigger | Advanced triggers |
| Comments |
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| Tasks |
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| List info |
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| Docs and Chat views |
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| Docs |
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Mobile
With the Focused preset selected, the following notification triggers and advanced triggers will be enabled for Mobile:
| Trigger | Advanced triggers |
| Tasks |
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| List info |
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| Doc and Chat views |
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| Docs |
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Mentions only
Only receive notifications when you're @mentioned. This preset isn't available for Inbox.
With the Mentions only preset selected, the following notification triggers and advanced triggers will be enabled for Email:
| Trigger | Advanced triggers |
| Comments |
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| Tasks |
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| List info |
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| Docs and Chat views |
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| Docs |
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Browser/Desktop
With the Mentions only preset selected, the following notification triggers and advanced triggers will be enabled for Browser/Desktop:
| Trigger | Advanced triggers |
| Comments |
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| Tasks |
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| List info |
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| Docs and Chat views |
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| Docs |
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Mobile
With the Mentions only preset selected, the following notification triggers and advanced triggers will be enabled for Mobile:
| Trigger | Advanced triggers |
| Comments |
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| Tasks |
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| List info |
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| Docs and Chat views |
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| Docs |
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Custom
You can also use the Custom option to choose exactly what kind of notifications you want.
Notification triggers
Notification triggers are the types of Workspace activity that you can be notified about. You can use the Custom option to view and edit the triggers that are important to you. Use the toggles to enable or disable triggers.
Triggers with an asterisk * are required for the notification method and cannot be disabled.
Click the dropdown arrow on any trigger to customize the advanced triggers. You can see a preview of the enabled advanced triggers on each trigger card.
Comments
Receive notifications for comment activity.
You can toggle on/off the following comment notification triggers:
| Advanced trigger | Description |
| Assigned comments | Notifications when comments are assigned to you. |
| Resolved comments | Notifications for comments that are resolved. |
| Comment assigned to me | Notifications for activity on comments that are assigned to you. |
| Comments I'm @mentioned in | Notifications for comments where you're mentioned. |
| Reactions | Notifications for comment reactions. |
Tasks
Receive notifications for task activity.
You can toggle on/off the following task notification triggers:
| Advanced trigger | Description |
| New Tasks Created |
Notifications when new tasks are created. With this trigger enabled, you can use the dropdown to choose from the following options:
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| Assignee changes | Notifications when a task's assignee changes. |
| Recurring notifications | Notifications when tasks recur. |
| Status changes | Notifications when task statuses change. |
| Tasks assigned to me | Notifications when tasks are assigned to you. |
| Location changes | Notifications when tasks are moved. |
| Description updated | Notifications when task descriptions are updated. |
| Descriptions I'm @mentioned in | Notifications when you're mentioned in a task description. |
| Attachment changes | Notifications when task attachments change. |
| Custom Field changes | Notifications when the Custom Fields on a task are changed. |
| Task name changes | Notifications when a task name changes. |
| Merged | Notifications when a task is merged. |
| Dependency: Waiting on | Notifications when a waiting on dependency is added to a task. |
| Dependency: Blocking | Notifications when a blocking dependency is added to a task. |
| Dependency: Unblocked | Notifications when task dependencies are unblocked. |
| Dependency: Linked | Notifications when a linked dependency is added to a task. |
| Checklist items created | Notifications when Checklist items are added on a task. |
| Checklist items assigned to me | Notifications when Checklist items are assigned to you. |
| Checklist item resolved | Notifications when Checklist items are resolved. |
Start & Due Dates
With this trigger you can receive notifications about start and due date changes. You can toggle on/off the following advanced trigger settings:
| Advanced trigger | Description |
| Due Date changes |
Notifications when due dates change. With this setting enabled, you can use the dropdown to choose from the following options:
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| Due Date overdue |
Notifications when due dates are overdue. With this setting enabled, you can use the dropdown to choose from the following options:
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| Before Start Date reminder |
Receive reminders before task start dates. With this setting enabled, use the dropdown to choose when the reminder will be sent. You can also choose from the following options:
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| Before Due Date reminder |
Receive reminders before task due dates. With this setting enabled, use the dropdown to choose when the reminder will be sent. You can also choose from the following options:
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| After overdue reminder |
Receive reminders when tasks are overdue. With this setting enabled, use the dropdown to choose when the reminder will be sent. You can also choose from the following options:
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| Daily Due Date summary email |
Receive daily summary emails for task due dates. With this setting enabled, enter the time that you want the email to be sent. You can also use the dropdown to choose from the following options:
If any of the following criteria are met, you won't be sent a daily summary email:
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| Start date changes | Notifications for task start date changes. |
ClickApps
Receive notifications about ClickApp activity.
You can toggle on/off the following advanced trigger settings:
| Advanced trigger | Description |
| Priority changed | Notifications when priorities change. |
| Tags added | Notifications when tags are added. |
| Tag removed | Notifications when tags are removed. |
| Time estimate added/changed | Notifications when a time estimate is added or changed. |
| Time tracking added/changed | Notifications when tracked time is added or changed. |
| Sprint points added/changed | Notifications when sprint points are added or changed. |
| Incomplete warning resolved | Notifications when incomplete warnings are resolved. |
| ClickBot notifications | Notifications when ClickBot completes an action. |
Integrations
Receive notifications for any Workspace integrations.
You can toggle on/off notifications for the following integrations:
| Advanced trigger | Description |
| GitHub | Notifications for GitHub activity. |
| GitLab | Notifications for GitLab activity. |
| Bitbucket | Notifications for Bitbucket activity. |
List Info
Receive notifications for List info activity.
You can toggle on/off the following advanced trigger settings:
| Advanced trigger | Description |
| Comments I'm @mentioned in | Notifications for comments in List info where you're mentioned. |
| Descriptions I'm @mentioned in | Notifications for List info descriptions where you're mentioned. |
| New comments | Notifications for new comments in List info. |
| Reactions | Notifications for List info reactions. |
| Assignee changes | Notifications when the List assignee changes. |
| Lists assigned to me | Notifications when Lists are assigned to you. |
| Attachment changes | Notifications when List attachments change. |
| Priority changed | Notifications when List priority changes. |
Docs and Chat views
Receive notifications for Doc and Chat view activity.
You can toggle on/off the following advanced trigger settings:
| Advanced trigger | Description |
| Comment assigned to me | Notifications when Doc comments are assigned to you. |
| Comments I'm @mentioned in | Notifications when you're mentioned in Doc comments. |
| New comments | Notifications for new Doc comments. |
| Resolved comments | Notifications for resolved Doc comments. |
| Reactions | Notifications for Doc comment reactions. |
Sharing
Receive notifications for items that are shared with you.
You can toggle on/off the following advanced trigger settings:
| Advanced trigger | Description |
| Task shared with me | Notifications when tasks are shared with you. |
| List shared with me | Notifications when Lists are shared with you. |
| Folder shared with me | Notifications when Folders are shared with you. |
| Doc shared with me | Notifications when Docs are shared with you. |
Docs
Receive notifications for Doc activity.
You can toggle on/off the following advanced trigger settings:
| Advanced trigger | Description |
| Pages I'm @mentioned in | Notifications when you're mentioned in a Doc page. |
Slack notifications
Once your Slack account is connected, you can update your notification settings by clicking Manage settings next to Slack on the integration settings page.
The following triggers can be enabled or disabled for tasks:
- Comment assigned to me
- Comments I'm @mentioned in
- Status changes
- Tasks assigned to me
- Descriptions I'm @mentioned in.
- Checklist items assigned to me
The following triggers can be enabled or disabled for Docs:
- Comments Im @mentioned in
- Comment assigned to me
- Pages I'm @mentioned in
General settings
Use the general settings to customize the following notification preferences:
Auto watch tasks I am involved in
With this setting enabled, you will automatically be added as a watcher on tasks that you have worked on.
You can toggle on/off the following activity that will add you as a watcher:
| Advanced trigger | Description |
| When I create a task or subtask | Added as a watcher on tasks or subtasks that you create. |
| When a new subtask is created in a parent task I'm watching | Added as a watcher when subtasks are created on tasks that you're already watching. |
| When I edit a task or subtask | Added as a watcher when you make changes to tasks or subtasks. |
| When I comment on a task or subtask | Added as a watcher when you comment on tasks or subtasks. |
Smart notifications
You can use smart notifications to delay notifications while you're using ClickUp for a custom time period. Use the dropdown to select the length of the delay.
Troubleshoot notifications
If you're experiencing issues with your notifications, follow the instructions in this article.