Intro to Chat Channels on the mobile app

Communicate with your team in Chat Channels on the mobile app.

This article is specific to ClickUp 4.0. If you're using ClickUp 3.0, please read Use Chat on the mobile app in ClickUp 3.0.

Feature availability and limits vary by plan and user role. Learn more

Location-based Channels

Some Channels are connected to specific Spaces, Folders, or Lists in your Workspace.

This means that making changes to the Channel will also change that Space, Folder, or List. The following actions will change both the Channel and location:

  • Adding people to a Channel will also add them to the Space, Folder, or List and give them access to everything that's public at that location. When a Channel's sharing and permissions are updated, their related Space, Folder, or List sharing and permissions are also updated.
  • Making a Channel private will also make the Space, Folder, or List private.
  • Renaming a Space, Folder, or List will also rename the Channel.
  • Deleting a Space, Folder, or List will also delete its Channel and all messages in the Channel.

Open a Chat Channel

Open a Channel to see its messages, details, and more.

Create a Chat Channel

Create a new Chat Channel on the mobile app!

Navigate a Channel

Every Channel contains two tabs: Chat and Posts. Location-based Channels have a third tab called Views.

Screenshot of the tabs at the top of a Chanel.png

The Chat tab

The Chat tab is where your team communication happens. Send a message or respond to your team!

The Posts tab

The Posts tab consolidates all Posts in the Channel. There are four types of Posts:

  • Announcement
  • Discussion
  • Idea
  • Update

To filter by Post type, tap one of the filters at the top.

To create a new Post:

  1. At the bottom of the Posts tab, tap Create Post.
  2. By default, the Post type is Announcement. To change it, tap Announcement and select a different type.
    Screenshot highlighting Post type.png
  3. Add a Post title and add content.
    • Optional: Add a cover image and use rich text formatting.
  4. Tap Post.

The Views tab

Location-based Channels contain a Views tab. This tab contains all the views you have access to in the Channel's related Space, Folder, or List. On mobile, you can see the following types of views:

  • List
  • Board
  • Table
  • Calendar
  • Doc

Use a browser or the desktop app to see more views!

Preview Channels

Tap and hold any Channel to see a preview of its latest messages.

When previewing, you'll also see the following options:

Search for a Channel

When searching the mobile app, you can limit results to Channels by tapping the Channels filter under the search bar.

Search messages in a Channel

To search messages in a Channel:

  1. At the top of the Channel, tap its name.
  2. Tap Search.
  3. Type a keyword or phrase. Results filter automatically.
  4. Tap a message to open it.

Start a SyncUp

Start a SyncUp and collaborate live with your colleagues!

To start a SyncUp with everyone in the Channel, tap the phone icon in the upper-right corner.

Screenshot highlighting the phone icon.png

Customize and interact with a Channel

Open a Channel on the mobile app and tap its name at the top to take the following actions:

  • Rename: Tap the Channel name to update it.
  • Favorite: Favorite or unfavorite the Channel.
  • Follow/Unfollow: Follow or unfollow the Channel.
  • Search: Search the Channel using keywords or phrases.
  • Notifications: Update your notification settings for this Channel.

    Customize mobile push notifications and the difference between Channel-specific and global Chat notification settings.

  • Followers: See all Channel followers and everyone with access.
  • Add Follower: Add new followers to the Channel.
  • Description: Update the Channel's description.
  • Files: See all uploaded files from the Channel. This section only displays when one or more files have been uploaded in the Channel.

View replies to your Channel messages

View replies to all of your messages in a Channel.