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Send a direct message on the mobile app

Send a direct message to up to nine other people on the mobile app.

This article is specific to ClickUp 4.0. If you're using ClickUp 3.0, please read Use Chat on the mobile app in ClickUp 3.0.

Feature availability and limits vary by plan and user role. Learn more

Send a direct message

There are multiple ways to send direct messages on the mobile app.

From Home

To open direct messages from Home on the mobile app:

  1. Tap the Direct Messages section to expand your direct messages.
  2. Tap any direct message to open the conversation. If you don't see a direct message, tap the plus icon next to the Direct Messages section and search for it.
  3. At the bottom, tap Send to.
  4. Type your message and tap the send icon.

From a Profile

To open a direct message from a Profile on mobile:

  1. Tap someone's avatar to open their Profile.
  2. Under their name, tap Message to open the conversation.
  3. At the bottom, tap Send to.
  4. Type your message and tap the send icon.

From the Chats page

To open a direct message from the Chats page on mobile:

  1. At the bottom of Home, Inbox, or My Tasks, tap More.
    • If you have recently opened a page from the More menu, the page name is displayed instead of More.
  2. Select Chats.
  3. Tap any direct message to open the conversation. If you don't see a direct message, use the filters or search bar at the top to find it.
  4. At the bottom, tap Send to.
  5. Type your message and tap the send icon.

From the create button

To send a direct message from the create button on mobile:

  1. At the bottom of Home, Inbox, My Tasks, or any page accessible from the More menu, tap the plus icon.

  2. Swipe vertically and select Chat message.

    The options available in the create menu vary based on your user role and the ClickApps activated in your Workspace.

  3. Search for and select a person or a Team.
    Screenshot of the search screen.png
  4. At the bottom, tap Send to.
  5. Type your message and tap the send icon.

Preview direct messages

From Home, tap and hold any direct message to see a preview of your conversation.

When previewing, you'll also see the following options:

  • View Profile
  • Mark the direct message as read/unread.
  • Copy a link to the direct message.
  • Favorite/unfavorite the direct message or add it to a custom Home section.
  • Hide the conversation.

Schedule messages

Schedule messages to be sent a later time on the mobile app.

View replies to your direct messages

View replies to all of your messages in a conversation on the mobile app.