ClickUp Brain feature availability and limits

Take a look at our article Intro to ClickUp Brain to learn about all of our AI features. 

 

Purchase the ClickUp AI add-on

The ClickUp AI add-on is available for purchase on all paid plans. Free Forever Workspaces must upgrade to a paid plan to add AI.

Take a look at our pricing page for more info.

Try ClickUp AI

All plans can try the ClickUp AI add-on before purchasing it. The AI add-on includes our Ask AI features and AutoAI features.

AutoAI is currently in beta. We are gradually releasing AutoAI along with our Chat feature. Actions are freely available during this beta period subject to the terms of our fair use policy.

This table outlines the post-beta ClickUp AI trial usage limits by plan:

Plan

Number of trial uses and actions

Actions are the usage of AutoAI.

Uses are the usage of Ask AI AI. 

Free Forever

25 total uses per Workspace

50 total actions per Workspace

After the trial Free Forever Workspaces must upgrade to a paid plan to add AI.

Unlimited 

50 total uses per Workspace 

50 actions per user per month

Business

50 total uses per Workspace

50 actions per user per month

Business Plus

100 total uses per Workspace

50 actions per user per month

Enterprise

100 total uses per Workspace

50 actions per user per month

After you reach the usage limit, you'll need to purchase AI to continue using it.

There may be limits on ClickUp Brain features in the future. Current usage of ClickUp Brain features is subject to our fair use policy.

What counts as a use or action when trying ClickUp AI?

AI uses

When trying ClickUp AI, any option that generates a response counts as a use. 

For example:

  • Write with AI
  • Generate action items
  • Try again
  • Using Tell AI what to do next to reprompt AI
  • Using Summarize in Docs, task comment threads, and Inbox comments
  • Using AI /Slash Commands

Options that don't require a response after AI's initial response do not count as uses:
For example, Insert or Copy

AI actions

The following updates count as actions:

 AutoAI actions are per user per month and shared across the Workspace. For example:

  • My Unlimited Plan Workspace has 2 people.
  • Unlimited Workspaces get 50 actions per user per month.
  • Since we're a Workspace of two, we have 100 actions per month. 
  • If Member A uses 60 actions, Member B can use 40 actions.

AI Custom Fields

Plans that have purchased the AI add-on have unlimited fair usage of AI Custom Fields.
Workspaces without the AI add-on have the following limits:
  • Free Forever Plan: 50 total uses. This limit is shared with all AutoAI features across your Workspace and does not reset.
  • Unlimited Plan and above: 50 uses per user per month. This limit is shared with all AutoAI features across your Workspace.

Track your Workspace's uses and actions

AI uses

To track your uses:

  1. In the toolbar, click the ClickUp AI icon.
  2. In the upper-right corner of the ClickUp Brain modal, click the ellipsis ... icon. 
  3. Select Trial Usage.

AI actions

To track your actions:

  1. In the upper-right corner of any view except Everything, click Automations
    • You can access this modal from the Sidebar by clicking the ellipsis ... menu next to a location, selecting the settings tab, then clicking Automations.
  2. At the top of the Automations modal, select Manage.
  3. Scroll to the Total Autopilot Actions Used section.

Access by user role

The following table details ClickUp AI access by user role

User role Can use ClickUp AI?
View only guests No
Permission controlled guests

Yes

Can use AutoAI in Chat if they have access to the Chat

Limited members view only

No use of Ask AI

Can use AutoAI in Chat if they have access to the Chat

Limited members Yes
Members Yes
Admins Yes 
Owners Yes

The limited member and limited member view only user roles are slowly being released to every Workspace. Owners and admins will receive an email before these roles are activated in their Workspace.

Countries with no availability 

ClickUp Brain features are not available in the following countries:

  • China
  • Cuba
  • Hong Kong
  • Iran
  • North Korea
  • Russia 
  • Syria

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