Manage and edit Super Agent profiles

Manage your Super Agent from its profile. You can view a Super Agent's cost, usage, activity, or update their profile at any time. 

From the profile, you can view how much a Super Agent costs, and configure or reconfigure its instructions, triggers, tools, knowledge, and memory. You can edit its default privacy, permissions, and sharing. And you can test it, deactivate, or delete it. 

Brand new to Super Agents? Read our article What are Super Agents? before diving in.

Feature availability and limits vary by plan and user role. Learn more

There are privacy, security, and permissions that only apply to Super Agents. Learn more 

To use Super Agents, you'll need to activate the AI ClickApp for your Workspace.

If you want to interact with Super Agents via Chat, you'll need to activate the Chat ClickApp.

Open a Super Agent's profile

Once a Super Agent has been created, you can view or edit its profile at any time. You can edit any Super Agent you've created or that you have Can manage permissions for. Learn more about permissions in the next section of this article.

A Super Agent's profile can be opened from the Home Sidebar, AI Hub, or by clicking the Super Agent's avatar in a task comment, Chat message, or DM.

To open a Super Agent's profile from your Home Sidebar:

To open a Super Agent's profile from the AI Hub:

  • Open the AI Hub and browse or filter for the Super Agent.

To open a Super Agent's profile from a task comment or Chat message:

Super Agent profile layout

The Super Agent's profile is organized into left and right sidebars.

The left side is the natural-language builder. The right side allows you to manually configure the Super Agent's instructions, triggers, tools, knowledge, and memory.
Screenshot showing the left and right sides of the Super Agent builder.png

View a Super Agent's cost and usage panel

Cost and usage info for a Super Agent is only visible to Workspace admins and members who are managers of that Agent.

A Super Agent's cost and usage panel provides a quick overview of its average cost, the cost of its most recent run, and its total cost.

To view a Super Agent's cost and usage panel:

  • In the upper-right corner of the Super Agent's profile, click the View Agent's usage icon. 

These are the metrics calculated by the Agent's usage dashboard:

Building a Super Agent does not consume credits. When the Super Agent performs the actions specified in its prompt, those actions consume credits. 

Metric Description
Global avg cost

Before there is any Super Agent activity, we provide an average cost calculated from usage across all Workspaces.

This metric doesn't display after the Super Agent has run several times.

Average cost Based on the average cost of this Super Agent's past runs.
Last run cost The exact cost of the last action the Super Agent ran.
Number of runs The total number of this Super Agent's runs for the current month.
Total cost The total cost of all of this Super Agent's runs for the current month. 
Screenshot of a Super Agent's usage panel. The average cost is $0.03. The Last run cost is $0.04. This month, the number of runs is 3, and the total cost is $0.12.png

View your Workspace's AI Usage dashboard

The AI usage dashboard tracks your Workspace's AI use with feature-by-feature details. 

To open the AI Usage dashboard:

  • In the upper-right corner of the Super Agent's profile, click the View Agent's usage icon. Then click the View Workspace AI Usage button.
  • Or, click your Workspace avatar, and select Settings. Then, in the All settings sidebar, select AI Usage.

View a Super Agent's activity

View the detailed activity of all the Super Agents in your Workspace for troubleshooting and audit purposes. The Super Agent must be activated to see its audit log.

To view a Super Agent's audit log:

  • In the upper-right corner of the Super Agent's profile, click the View audit log icon. 

Manage a Super Agent's privacy, sharing, and permissions 

A Super Agent's privacy, sharing, and permissions can only be edited by users with Can manage permissions. 

Privacy settings

Super Agents are public by default unless the person who created it gave it access to a private location or a personal connection, like Gmail. 

To make a public Super Agent private or public:

  1. In the Super Agent's profile, in the upper-right corner, click Share.
    • If the Super Agent is private, the button will be labeled Private.
  2. In the Share modal, at the bottom, click Make Private or Make Public.

Sharing settings

Super Agents are shared with all members and admins by default. This means they can see Super Agents in any location they can access. 

To edit Super Agent sharing settings:

  1. In the Super Agent's profile, in the upper-right corner, click Share.
    • If the Super Agent is private, the button will be labeled Private.
    • If the Super Agent is not already private, in the Share modal, click Make Private. This removes access from everyone but you. 
  2. Click Invite.
  3. Click the toggle to select people or Teams. 
    • Click the Can manage dropdown and select Can trigger if you do not want the person to have Can manage permission. 
      Screenshot showing the Share modal. A Team is selected and the cursor is on the permission dropdown.png

Permissions settings

By default, all members and admins have Can manage permissions for all public Super Agents. You can edit this for each user. 

Guests and limited members can't trigger Super Agents. They can see Super Agents in locations that they have access to. 

To give individual users Super Agent permissions:

  1. In the Super Agent's profile, in the upper-right corner, click Share.
  2. In the Share modal, under Share with, click the dropdown. 
  3. Select one of these permissions:
    • Can trigger: Allows users to assign the Super Agent a task, DM it, or mention it in a task comment or Chat message. 
      Assigning tasks, mentioning, or direct messaging are Super Agent triggers. Triggers are set when creating a Super Agent and are the signal that it's time for them to do their job.
    • Can manage: Allows users to trigger, edit, and delete the Super Agent.

Default user role permission

By default, all members and admins can create Super Agents. This is a Workspace-level permission that can't be edited on Unlimited and Business Plans. 

On Business Plus and Enterprise Plans, this is a Custom Role Permission that can be edited. 

Customize your Super Agent's avatar, name, and description

To customize a Super Agent's avatar:

  1. In the Super Agent's profile, hover over the Super Agent's avatar.
  2. Click the pencil icon.
  3. In the Gallery tab, select a new avatar. You can also click the Upload tab and upload an image, or Generate my own, where you can describe your icon and let us create it for you!
    • The Gallery tab contains standard Super Agents, icons, and professionals.

Screenshot of the Super Agent gallery avatar picker.png

To edit a Super Agent's name or description:

  1. In the Super Agent's profile, under the Super Agent's avatar, click into the name or description field. 
  2. Type a new name or description.  

Deactivate, activate, or delete a Super Agent

After creating a Super Agent, it is automatically activated. People with Can manage permission can deactivate, activate, or delete a Super Agent at any time. 

  • Activated: If a Super Agent is activated, it can be triggered and perform its job in your Workspace. 
  • Deactivated: If a Super Agent is deactivated, it is temporarily paused. Its actions remain in the Super Agent audit log, and its comments remain visible. 
  • Deleted:  Deleted Super Agents will no longer be triggered. Their existing comments will remain visible.

    Screenshot of the Delete Agent message which reads This agent will no longer be able to be triggered Its existing comments will remain visible.png

Before deleting, consider deactivating the Super Agent to pause it temporarily.

To open the deactivate, activate, or delete menu:

  • In the Super Agent's profile, under the Super Agent's avatar, click the ellipsis... menu.
  • On the Super Agent's page in the AI Hub, in Gallery view, hover over the avatar and click the ellipsis... menu.
  • On the Super Agent's page in the AI Hub, in List view, hover to the right of the last column and click the ellipsis... menu.

Copy a Super Agent's URL

You can share a Super Agent via URL with anyone who has Can manage permission for that Super Agent. 

To copy a Super Agent's URL:

  1. In the Super Agent's profile, under the Super Agent's avatar, click the ellipsis... menu.
  2. Select Copy URL.