Intro to pricing

Learn how plan price is affected by feature usage, add-ons, and inviting people to join your Workspace. 

What you'll need

  • A paid plan.
  • You must be an owner or admin to manage billing or discuss billing information with Customer Support.

If you have questions about your billing contract, contact your Account Executive or sales@clickup.com. If you don't have a contract, please contact Support by clicking the chat bubble icon in the lower-right corner of your screen.

Our plans

A new ClickUp account is automatically set up with a Free Forever Workspace. You can create as many Workspaces as you want. Each Workspace must be individually upgraded from Free Forever to use paid plan features. 

Following is an overview of all of our plans:  

  • Free Forever: Best for personal use. Provides an industry-leading number of features and makes ClickUp accessible to everyone.
  • Unlimited: Best for small teams. Unlock unlimited storage.
  • Business: Best for mid-sized teams. Includes more guest seats so you can work with freelancers, clients, and other collaborators.
  • Business Plus: Best for multiple teams. Includes custom permissions and priority support.
  • Enterprise: Best for many large teams. Customize ClickUp with your organization's branding. Unlocks advanced permissions, unlimited custom roles, and SSO.

For current pricing and full feature details, visit our Pricing page

Our pricing model

Charges for members, admins, and permission-controlled guests depend on your plan type. Take a look at our article Charges for inviting members or guests for details on how inviting people to your Workspace affects plan pricing!

Feature usage limits 

Depending on your plan, certain features have usage limits. This allows you to test some advanced features before upgrading.

Feature usage limits do not reset. If you reach a limit on your current plan, you'll need to upgrade your Workspace to continue using the feature. You can upgrade anytime during your billing cycle. 

When you hit a usage limit, data created using that feature won't be impacted. You won't be able to edit or add new information using the feature until your Workspace is upgraded.

For example, if you reach your plan's Doc tags usage limit, the Doc tags you created will not be deleted. You won't be able to add or edit Doc tags until you upgrade your Workspace. You can continue to use all other Docs features.

ClickUp AI add-on

All paid plans can add ClickUp AI. The purchase price is per Workspace member per month.

Automations add-ons

Automations usage limits reset on the first of every month (PST). Alert emails are sent to the Workspace owners and admins when an Automations usage is at 90% and again when usage is over 100%.

You can also purchase Automations add-ons on any paid plan. 

Email add-ons

Unlimited Plan Workspaces get one free email account with unlimited use. Business Plan Workspaces and above get two free email accounts, including signatures and email templates.

You can also purchase email accounts for your Workspace. The cost per email account is $24 per year or $2 per member, and the price will be prorated based on the time left until your next renewal date.

Refund policy

We offer a 30-day satisfaction guarantee for new customers, including any add-ons purchased as part of your paid plan.

You can request a full refund within 30 days of purchasing your first paid plan subscription. After 30 days, we will not be able to offer a refund. All paid plan subscriptions automatically renew at the end of the billing cycle.

 

 

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