ClickUp Brain AI feature availability and limits

Learn about ClickUp Brain AI access by plan and user role. 

Learn more about our Brain AI features.

ClickUp Brain AI availability

  • All Brain AI features are subject to the terms of our fair use policy.
  • Future restrictions may apply to Brain AI features.
  • Brain AI usage limits may change as we assess usage and costs.

Brain AI access by plan

All plans get a trial of select Brain AI features. After that, only paid plans can purchase various Brain AI add-ons.

Access to Brain by user role

Brain is a context-aware AI coworker available from anywhere in your Workspace. Brain is sometimes called Brain Assistant. 

This table details Brain access by user role

Plan Can use Brain
All user roles Can use Brain in the locations and items they have access to.

Access to @Brain by user role

@mention Brain in task comments or Chat, just like you would mention a team member.

This table details @Brain access by user role

User role Can access @Brain

Free Forever guests

View only guests

Permission controlled guests

Limited members view only

Limited members

No

Members

Admins

Owners

Yes

Access to the Brain MAX desktop and mobile apps by user role

Access Brain on the dedicated Brain MAX desktop and Brain MAX mobile apps.

This table details these apps' access by user role

User role Can access Brain MAX desktop app

Free Forever guests

View only guests

Permission controlled guests

Limited members view only

Limited members

No

Members

Admins

Owners

Yes

Access to the Brain MAX Chrome extension by user role

Read the Brain MAX Chrome extension's feature availability and limits article.

Access to Super Agents by user role

Super Agents have the complete context of your Workspace, allowing them to efficiently and securely perform multi-step workflows around the clock. 

This table details Super Agent access by user role

User role Can this role create, trigger, manage, or interact with Super Agents?

Free Forever guests

View only guests

Permission controlled guests

Limited members view only

Limited members

These roles cannot see Super Agents profiles or create or trigger a Super Agent. 

Responses, or any other content Super Agents generate, are visible to anyone with access to that response or content.

Members

Admins

Owners

Yes, by default, these roles can create, trigger, manage, and interact with all public Super Agents. Learn more about Super Agent permissions

To edit Super Agent permissions, you must be on a paid plan. 

Access to Autopilot Agents by user role

All user roles can only use Autopilot Agents from locations and items they can access and have full or full edit permissions for.

This table details Autopilot Agent access by user role

User role Can this role create, trigger, or be responded to by Autopilot Agents?
Free Forever guests

Can't create

Can trigger an Autopilot Agent created on a Space, Folder, Subfolder, or List. For example, an Autopilot Agent is configured so that when a task status changes, it will perform a specified action. 

If a Free Forever guest changes a task status in the Autopilot Agent's location, the Agent will act. 

Autopilot Agent won't respond to their Chat messages and task comments. 

View only guests

Can't create

Can't trigger 

Permission controlled guests

Can't create

Can trigger an Autopilot Agent created on a Space, Folder, Subfolder, or List. For example, an Autopilot Agent is configured so that when a task status changes, it will perform a specified action. 

If a permission-controlled guest changes a task status in the Autopilot Agent's location, the Agent will act. 

Autopilot Agents won't respond to their Chat messages and task comments. 

Limited members view only

Can't create

Autopilot Agents won't respond to their Chat messages and task comments. 

Limited members

Can create Autopilot Agents if they have edit or full edit permissions.

All Autopilot Agents except Ambient Answers will respond to their Chat messages and task comments.

Members

Admins

Owners

Yes

ClickUp AI trial usage limits by plan

ClickUp Brain AI is activated in all Workspaces on a trial basis. Trial usage is split into three categories: Brain, AI Super Credits, and Talk to Text.

Brain trial access

Brain trial usage is measured by number of uses. Any option that generates an AI response counts as a use:

  • Free Forever: 25 uses per Workspace (up to 10 people) or 50 uses per Workspace (more than 10 people). This limit does not reset.
  • Unlimited and Business: 50 uses per Workspace (up to 10 people) or 75 uses per Workspace (more than 10 people). This limit does not reset.
  • Business Plus and Enterprise: 100 uses per Workspace (up to 10 people) or 175 uses per Workspace (more than 10 people). This limit does not reset.

Free Forever Workspaces must upgrade to a paid plan to purchase an AI add-on.

AI Super Credits trial access

AI Super Credits power automatic AI features like Super Agents, Autopilot Agents, AI Fields, AI Cards, and more. Brain does not consume AI Super Credits.

Trial AI Super Credit limits by plan:

  • Free Forever: 500 total credits per Workspace. This limit does not reset.
  • Paid plans with no AI add-on: 1,000 credits per user. This limit does not reset.

After purchasing an AI add-on:

  • Brain add-on: 1,500 credits per user per month.
  • Everything AI add-on: 5,000 credits per user per month.

Once trial credits are consumed, automatic AI features pause until you purchase an AI add-on or credit pack.

Talk to Text trial access

Talk to Text trial usage is measured by number of words transcribed:

  • Free Forever: 2,000 words per Workspace
  • Paid plans: 10,000 words per Workspace

After purchasing an AI add-on:

  • Brain add-on: 25,000 words per Workspace.
  • Everything AI add-on: Unlimited usage.