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ClickUp AI feature availability and limits

Learn about the usage limits per plan, availability per user role, add-ons, and pricing for our ClickUp AI features. 

ClickUp AI availability

  • All ClickUp AI features are subject to the terms of our fair use policy.
  • Future restrictions may apply to ClickUp AI features.
  • ClickUp AI usage limits may change as we assess usage and costs.
  • ClickUp AI is not available in certain countries. See the list of countries where AI is not available at the end of this article.

Manual AI and automatic AI

Your use of ClickUp AI is either manual or automatic.

Manual AI usage: These uses require human interaction. For example, using AI Writing or searching via BrainGPT.

  • Manual AI usage is unlimited with our Brain AI (formerly AI Standard) and Everything AI add-ons, so these uses are not counted or displayed.
  • Some usage of automatic AI features is also included in the Brain AI add-on.

Automatic AI usage: These uses are configured by someone in your Workspace, and then run automatically or autonomously. For example, ClickUp Super Agents.

  • These types of features consume AI Super Credits.
  • AI Super Credits are tracked on the AI Usage page in your Workspace settings.

ClickUp AI trial

ClickUp AI is activated in all Workspaces on a trial basis.

Deactivate the ClickUp AI trial

To deactivate your Workspace's ClickUp AI trial, deactivate the AI ClickApp.

ClickUp AI trial usage limits by plan

The following table shows AI trial usage limits per plan:

Plan Number of trial uses
Free Forever

Manual AI trial usage:

  • Workspaces with up to 10 people: 25 uses per Workspace
  • Workspaces with more than 10 people: 50 uses per Workspace

Talk to Text trial usage: 2,000 words per Workspace

Automatic AI trial usage: 500 total AI Super Credits

Free Forever Plans will need to upgrade to a paid plan to purchase AI.
Unlimited and Business

Manual AI trial usage: 

  • Workspaces with up to 10 people: 50 uses per Workspace
  • Workspaces with more than 10 people: 75 uses per Workspace

Talk to Text trial usage: 10,000 words per Workspace

Automatic AI trial usage: 1,000 AI Super Credits per user
Business Plus and Enterprise

Manual AI trial usage: 

  • Workspaces with up to 10 people: 100 uses per Workspace
  • Workspaces with more than 10 people: 175 uses per Workspace

Talk to Text trial usage: 10,000 words per Workspace

Automatic AI trial usage: 1,000 AI Super Credits per user

You'll be notified when you reach 100% of your trial usage limits.

Purchase AI add-ons and AI Super Credits

After your AI trial ends, you'll need to be on a paid plan and purchase an AI add-on. Usage limits may change in the future. New features may vary by plan.

You can add AI to your workspace in the following ways:

Learn how to track your AI Super Credits and purchase more. 

These are the features included in the AI add-ons:

ClickUp AI features

Included in the Brain AI add-on?

Formerly the AI Standard add-on

Included in the Everything AI add-on?

Formerly the AI Autopilot Bundle add-on

All Brain Assistant features including:

Premium AI models and AI Reasoning

Project Summaries and Updates

AI Writing

Yes, with unlimited fair use.

You must purchase the Brain AI or Everything AI add-on to use Brain Assistant features.

 Yes, with unlimited fair use.

AI Fields

AI Assign and Prioritize

AI Cards

Ambient Answers

Autopilot Agents

 With a usage limit of 1,500 AI Super Credits per user, per month. Yes, with unlimited fair use.

Super Agents

Image generation

 With a usage limit of 5,000 AI Super Credits per user, per month.

AI Notetaker

AI Notetaker can also be purchased as an AI add-on. 

 No Yes, with unlimited fair use.
AI Time-Blocking No Yes, with unlimited fair use.
1:1 live onboarding with an AI expert No  Yes, for 2 hours.

AI Talk to Text

AI Talk to Text can also be purchased as an AI add-on.

With a usage limit of 25,000 words. 

This limit is shared across the Workspace and does not reset. 

 Yes, with unlimited fair use.
BrainGPT Yes, with unlimited fair use. Yes, with unlimited fair use.

How is automatic AI usage tracked?

Automatic trial and paid add-on actions are calculated per user.

For example:

  • My Unlimited Plan Workspace has 2 people.
  • Unlimited Workspaces get 1,000 AI Super Credits per user.
  • Since we're a Workspace of two, we have 2,000 AI Super Credits.
  • If Member A uses 600 AI Super Credits, Member B can use 1,400 AI Super Credits.

Where is automatic AI usage tracked?

Learn where you can track your Automatic AI usage.

How are AI Super Credits applied to automatic AI usage?

Automatic AI usage is counted after the feature is configured. For example, building a Super Agent is not considered a use. When the Super Agent performs the actions specified in its prompt, that is a use. For example, posting a message in the HR Channel when someone asks an HR-related question.

The AI Super Credits consumed are estimates and subject to change. Actual usage may vary.

Auto AI features Estimated AI Super Credits consumed
1 use of AI Fields 10
1 use of Create tasks from Chat messages 10
1 use of AI Assign  10
1 use of AI Prioritize 10
1 use of AI cards 20
1 use of Autopilot Agents or Super Agents

100–300

Credit consumption varies based on the thinking and actions the Agent must use to respond.
1 use of AI image generation 100

ClickUp's Super Fair Billing Policy

When we optimize, you save

We know paying for AI Super Credits is new and sometimes confusing. That's why we're introducing Super Fair Billing. It's our way to keep things transparent and reasonable. Plus, it's designed to save you money. 

If there are sudden increases in AI costs from AI model providers (like OpenAI or Anthropic), we subsidize the difference so your credit usage remains steady. That's not all:

  • When we save on AI costs, those savings are passed directly to you.
  • If you exceed your AI Super Credits for any reason, we provide a grace period to keep your teams on track.
  • We use cost-plus pricing, so you’re billed fairly based on the AI Super Credits you use.

We may adjust pricing gradually if AI costs rise, but we'll always communicate changes transparently, and with plenty of notice.

If you ever experience unexpected billing issues, our support team is here to help make it right.

Brain Assistant access by user role

All user roles can use Brain Assistant in the locations and items they have access to. 

@Brain access by user role

Only members, admins, and owners can use @Brain.

BrainGPT access by user role

Only members, admins, and owners can use BrainGPT (formerly BrainMAX). 

Super Agent access by user role

There are privacy, security, and permissions that only apply to Super Agents. Learn more

This table details Super Agent access by user role: 

User role Can this role create, trigger, manage, or interact with Super Agents?

Free Forever guests

View only guests

Permission controlled guests

Limited members view only

Limited members

These roles cannot see Super Agents profiles or create or trigger a Super Agent. 

Responses, or any other content Super Agents generate, are visible to anyone with access to that response or content.

Members

Admins

Owners

Yes, by default these roles can create, trigger, manage, and interact with all public Super Agents. Learn more about Super Agent permissions. 

To edit Super Agent permissions, you must be on the Unlimited Plan or up. 

Autopilot Agent access by user role

All user roles can only use Autopilot Agents from locations and items they can access and have full or full edit permissions for.

This table details Autopilot Agent access by user role: 

User role Can this role create, trigger, or be responded to by Autopilot Agents?
Free Forever guests

Can't create

Can trigger an Autopilot Agent created on a Space, Folder, or List. For example: An Autopilot Agent is configured so that when a task status changes, it will perform a specified action. 

If a Free Forever guest changes a task status in the Autopilot Agent's location, the Agent will act. 

Autopilot Agent won't respond to their Chat messages and task comments. 
View only guests

Can't create

Can't trigger 
Permission controlled guests

Can't create

Can trigger an Autopilot Agent created on a Space, Folder, or List. For example: An Autopilot Agent is configured so that when a task status changes, it will perform a specified action. 

If a permission-controlled guest changes a task status in the Autopilot Agent's location, the Agent will act. 

Autopilot Agents won't respond to their Chat messaages and task comments. 
Limited members view only

Can't create

Autopilot Agents won't respond to their Chat messaages and task comments. 
Limited members

Can create Autopilot Agents if they have edit or full edit permissions.

All Autopilot Agents except Ambient Answers will respond to their Chat messages and task comments.

Members

Admins

Owners

 Yes

Countries with no availability 

ClickUp AI features are not available in the following countries:

  • Cuba
  • Hong Kong
  • Iran
  • North Korea
  • Russia
  • Syria