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Intro to mobile notifications

Keep track of your ClickUp notifications on the mobile app.

What you'll need

  • Notifications are available on all ClickUp plans.
  • Everyone, including guests, can check notifications on mobile.
  • Before using Inbox on mobile 3.0, we recommend enabling ClickUp 3.0 on the web and desktop apps.

ClickUp 3.0 is in beta. Join the 3.0 waitlist.

Check notifications using mobile 2.0

You can check notifications from Home or the left Sidebar.

To open notifications from Home, tap the bell icon in the upper-right corner.

To open notifications from the Sidebar:

  1. In the upper-left corner, tap the Sidebar menu icon.
  2. Tap Notifications.

Filter notifications

Filter to see the notifications you want.

To filter notifications:

  1. In the upper-right corner, tap the filter icon.
  2. Select one of the following filters:
    • All: See all uncleared notifications.
    • Mentions: See notifications where you were mentioned.
    • Assigned: See notifications where you were assigned a task or added to a task as a watcher.
    • Cleared: See notifications you have cleared.

Check notifications using mobile 3.0

If you're using mobile 3.0, you can check notifications from the Inbox. To access the Inbox, click the inbox icon in the Navigation toolbar from any view, Home, Docs, or Dashboards.

Screenshot of the mobile navigation bar.

Notifications are automatically grouped by date. Tap any notification to open it in full screen and see additional details.

Notification details

To the right of each item in your Inbox, you'll see the total number of individual notifications related to that item.

If you have been mentioned, you'll see an @ icon to the right of the notification.

If you have been assigned a comment, you'll see an assigned comment icon to the right of the notification.

For task notifications, pie chart icons to the left indicate task progress.

Screenshot of the Inbox highlighting the status indicators and assigned comment icons.

Notifications types

When you open the Inbox, you'll be viewing Important notifications by default.

You can change which type of notifications you're viewing by tapping Important in the upper-left corner and selecting one of the options:

Notification type Description
Important

• New comments or new replies in comment threads

• Comments assigned to you

• Tasks assigned to you

• @mentions

• @mentions for Teams you are a part of

• Reactions

• Lists, Folders, tasks, or Docs that are shared with you
Other

Other notifications include changes made to tasks where you are a watcher. The types of task activity include:

• Newly created tasks

• Task status changes

• Assignee changes

• Task name changes

• New subtasks

• Custom Field changes

• And other less important notifications
Snoozed See all snoozed notifications.
Cleared See all cleared notifications.

Read and unread notifications

Unread notifications are bold. 

Screenshot of unread notifications in the Inbox.

Use ClickUp AI to summarize comment threads in tasks and Inbox.

Refresh notifications

Notifications automatically refresh in mobile 3.0. You can manually refresh by swiping down from the top of the Inbox.

Filter notifications

There are three notification filters available at the top of the Inbox:

  • Mentions: See notifications where you were mentioned.
  • Assigned to me: See notifications where you were assigned a task or added to a task as a watcher.
  • Unread: See all unread notifications.

Tap any filter to enable it. Tap it again to disable it.

Screenshot of Inbox filters.

Mark notifications as unread

You can mark notifications as unread from the Inbox:

  1. Swipe right on a notification.
  2. Tap the mail icon to the left of the task name.

Alternatively, you can mark a notification as unread after opening it:

  1. Tap a notification to open it.
  2. In the upper-right corner, tap the mail icon.

Stop receiving notifications

To stop receiving notifications for an item:

  1. From the Inbox, tap a notification to open it.
  2. In the upper-right corner, tap the bell icon to stop receiving notifications for the item.

Snooze notifications

Snoozing allows you to temporarily hide notifications from your Inbox until a specific date or time, or if there's an update.

To snooze a notification:

  1. From the Inbox, tap a notification to open it.
  2. In the upper-right corner, tap the snooze icon.
  3. Choose a date and time.

Screenshot of someone snoozing a notification.

Clear notifications

To clear a notification, swipe all the way left on it.

Alternatively, tap the notification to open it and select Clear in the lower-right corner.

Clear all notifications

In mobile 2.0, you can clear all notifications at once. 

To clear all notifications:

  1. Open notifications.
  2. In the upper-right corner, tap the filter icon.
  3. At the bottom, tap Clear all notifications.

Pre-load notifications tasks in mobile 2.0

If you often open tasks from notifications, you can save time by enabling the pre-load option in your mobile settings.

Once enabled, tasks that you have in your notifications are downloaded in the background so that they load significantly faster. 

To enable pre-loading of notification-related tasks:

  1. In the left Sidebar on the mobile app, tap the settings icon in the upper-right corner.
  2. Under Notifications, toggle on Pre-load notifications tasks.

Because task information is being downloaded, enabling this setting takes up more storage on your device (1-2 MB per uncleared notification), uses more network data, and takes up more battery life.

Updated

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