Mobile SyncUps

Collaborate face-to-face from anywhere using SyncUps on the mobile app. Take your communication anywhere and never waste time switching apps again.

Screenshot of a SyncUp on mobile.png

SyncUps availability

SyncUps are part of Chat.

We're currently experiencing high demand for Chat. You can join the waitlist from the Chat ClickApp in your Workspace.

What you'll need

  • SyncUps are currently available to Workspaces on all plans with access to ClickUp Chat. In the future, lower plans may have SyncUps usage limits due to the high infrastructure costs of video calling.

  • The Chat ClickApp must be enabled to use SyncUps.
  • All user roles can join and create SyncUps in Chats and direct messages they have access to.
  • 200 people can be in a SyncUp at the same time. 24 people can speak at once.

Start or join SyncUps

You can start or join a SyncUp from any Chat channel or direct message (DM). Once you're in the SyncUp, you can continue to navigate ClickUp.

The SyncUp will minimize. You can drag it around your screen as needed.

Screenshot highlighting a minimized SyncUp.png

Start a SyncUp

You can start a SyncUp from a channel or DM.

From a Chat channel or DM:

  1. Open a channel or DM.
  2. In the upper-right corner, tap the SyncUp icon.
    Screenshot of the SyncUp icon in a Chat.png
  3. The SyncUp will immediately begin. When you start a SyncUp, a message will be posted in the Chat or DM.
  4. Toggle your mic and camera using the options at the bottom of the SyncUp.

 

Join a SyncUp

To join a SyncUp from Chat:

  1. Open the SyncUp's channel or DM.
  2. Tap Join the SyncUp on the message that was sent when the SyncUp began.

Screenshot highlighting the Join the SyncUp button in a Chat.png

 

Leave a SyncUp

SyncUps automatically expire after two hours. You can start a new SyncUp immediately after one ends.

You can leave a SyncUp by tapping Leave in the upper-right corner.

Screenshot of the Leave button on mobile SyncUps.png

Mute your microphone

You can toggle your mic on or off during a SyncUp by tapping the Mic button in the lower-left corner.

Share your feedback

We are always looking for feedback on how to improve SyncUps! Please submit any feedback you have via the Canny board and make sure to mention mobile SyncUps in the title!

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