Charges for guest-type and member-type user roles

New person on your team? You'll need to invite them to your Workspace as a member, limited member, or admin.

 

User role availability and limits vary by plan. Learn more

 

Need to collaborate with a person outside of your organization? Invite them as a guest by sharing specific items with them. Guests only have access to those shared items.  

Subscription fees, permissions, and Workspace access

Some user roles are charged a subscription fee and some are not. Permissions and Workspace access also vary by user role. Take a look at the following articles for a full comparison:

Member-type user roles

The following roles are charged a subscription fee:

Guest-type user roles

The following role is charged a subscription fee:

Number of permission controlled guests per plan

Each paid plan includes a number of permission controlled guest seats. For each member you invite, more permission controlled guest seats are added. 

The following table shows how the permission controlled guest-to-member ratio works:

Plan

Number of permission controlled guests available for a one-member Workspace

The owner is the first member of the Workspace.

Number of additional permission controlled guests available per Workspace member invited

Number of permission controlled guests available when the second member is invited at any point in the billing cycle

Unlimited 5 +2 7
Business, Business Plus, and Enterprise 10 +5 15

See the number of open permission controlled guest seats in your Workspace

To learn how to check if your Workspace has open permission controlled guest seats see our article Manage admins, members, guests!

Charges for exceeding your Workspace's number of permission controlled guests

If you run out of permission controlled guests and invite a guest with permissions, a paid member seat is added. This increases your permission controlled guest seat limit to accommodate the new invite. The open member seat will be filled by the next member you invite. 

 You'll be automatically charged for a new member seat when:

  • You've run out of permission controlled guest seats and you invite a permission controlled guest.
  • You've run out of permission controlled guest seats and you add a view only or permission controlled guest to a Team. When adding view only guests to a Team, they automatically become permission controlled.

You can reduce the number of permission controlled guests by doing one of the following:

  • Set an existing guest's permissions to view only.
  • Remove a view only guest from all of their Teams.
  • Remove a guest from your Workspace.

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