All billing and plan info is available in your Workspace settings on the Plans and Billing pages.
The billing page is accessible to all paid plan Workspaces.
Only the Workspace owner or an admin can manage billing or discuss billing information with Customer Support.
Workspaces are being upgraded to our new plans. Not all Workspaces have been upgraded yet. Learn more
If you have questions about your billing contract, reach out to the Account Executive that you worked with or sales@clickup.com. If you don't have a contract, please contact Support.
Access your billing page
To access your billing page:
- In the upper-left corner, click your Workspace avatar and select Settings.
- If you're on the Free Forever Plan, you can see upgrade options by clicking Upgrade.
- In the All settings sidebar, click Plans to view or change your plan and add-ons, or Billing to manage payment methods, invoices, and your subscription.
Plans page
The Plans page can be accessed from your Workspace settings and includes the Plans and Add-ons tabs.
Info about your current plan and links to upgrade or downgrade your plan.
Add-ons
From the billing page's Add-ons tab, you can purchase or remove add-on features.
Billing page
The Billing page can be accessed from your Workspace settings and has the following sections:
- Upcoming Bill
- Current Subscriptions
- Payment Methods
- Invoice Information
- Invoices sections
Payment method
Workspace owners and admins manage payment methods from the billing page of the Workspace settings menu. You can change your payment method, add a card, remove a card, or set a default payment method.
We accept the following debit and credit cards:
- Visa
- Mastercard
- American Express
- Discover
We can't process prepaid debit cards or PayPal at this time.
If you're experiencing payment issues, we'll let you know. You can take these troubleshooting steps before contacting support.
Credit
If you have Workspace credits, you'll see them in the Payment Method section to the right of the Add card button. Your Workspace credit is applied automatically when you add new members, upgrade your plan, or when your plan renews.
Invoice History
From the Billing page's Invoices section, you can view or download invoices and get invoice notification emails. Use the Invoice Information section to add invoice info, such as your billing address or VAT number.
Switch from monthly to yearly billing
You can switch from monthly to yearly billing at any time. To switch, contact Support.
When switching to the yearly cycle, you'll be charged for the next 12 months when your plan renews.