Charges for guests and member-type user roles

New person on your team? You'll need to invite them to your Workspace as a member, limited member, or admin.

Need to collaborate with a person outside of your organization? Invite them as a guest by sharing specific items with them. Guests only have access to those shared items. 

What you'll need

  • You must be an owner or admin to manage billing.
  • Owners, admins, and members can invite guests by sharing specific items, like Folders, Lists, and tasks with them. 
  • By default, owners, admins, and members can invite members. These settings can be edited and managed on your Workspace Security & Permissions page.  

Subscription fees, permissions, and Workspace access

Some user roles are charged a subscription fee and some are not. Permissions and Workspace access also vary by user role. Take a look at the following articles for a full comparison:

Member-type user roles

The following roles are charged a subscription fee:

Guest-type user roles

The following role is charged a subscription fee:

Permission-controlled guests

Each paid plan includes a number of permission-controlled guest seats. For each member you invite, more permission-controlled guest seats are added. 

The following table shows how the permission-controlled guest-to-member ratio works:

Plan

Number of permission-controlled guests available for a one-member Workspace

The owner is the first member of the Workspace.

Number of additional permission-controlled guests available per Workspace member invited

Number of permission-controlled guests available when the second member is invited at any point in the billing cycle

Unlimited 5 +2 7
Business, Business Plus, and Enterprise 10 +5 15

See the number of open permission-controlled guest seats in your Workspace

To learn how to check if your Workspace has open permission-controlled guest seats see our article Manage admins, members, guests!

Charges for exceeding your Workspace's number of permission-controlled guests

If you run out of permission-controlled guests and invite someone as a guest with permissions, they are converted to a member. You will be charged for this member. 

 You'll be automatically charged for a new member when:

  • You've run out of permission-controlled guest seats and you invite a permission-controlled guest.
  • You've run out of permission-controlled guest seats and you add a view-only or permission-controlled guest to a Team. When adding view-only guests to a Team, they automatically become permission-controlled.

You can reduce the number of permission-controlled guests by doing one of the following:

  • Set an existing guest's permissions to view-only.
  • Remove a view-only guest from all of their Teams.
  • Remove a guest from your Workspace.

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