SyncUps are available on all Workspaces with Chat enabled. Feature limits vary by user role.
Activate the Chat ClickApp
SyncUps become available once the Chat ClickApp is activated.
Access to SyncUps by plan
SyncUps are available on all plans.
In the future, lower plans may have SyncUps usage limits due to the high infrastructure costs of video calling.
Access to SyncUp recordings
SyncUp recordings are Clips.
Clips feature availability and limits vary by plan and user role. Learn more
Access to SyncUps by user role
Most user roles can start and join SyncUps.
The following table shows SyncUps feature availability by user role:
| User role | Can start a SyncUp in a direct message? | Can start a SyncUp in a Channel? | Can record SyncUps? |
| Free Forever guests |
Yes Free Forever guests can only initiate direct messages with people who have access to the Channels they have access to. |
Yes Free Forever guests can start SyncUps in Channels they can access. |
No |
| View only guests |
Yes View only guests can only initiate direct messages with people who have access to the Channels they have access to. |
No | No |
| Permission-controlled guests |
Yes Permission-controlled guests can only initiate direct messages with people who have access to the Channels they have access to. |
Yes Permission-controlled guests with Comment or higher permissions can start SyncUps in Channels they can access. |
No |
| Limited members read only | Yes |
Yes Limited members read only can start SyncUps in Channels they can access. |
Yes |
| Limited members | Yes |
Yes Limited members can start SyncUps in Channels they can access. |
Yes |
| Members | Yes | Yes | Yes |
| Admins | Yes | Yes | Yes |
Participant limits
On all plans, up to 200 people can be in a SyncUp at the same time. 24 people can speak at once.
Duration limits
SyncUps have a maximum duration of 10 hours and will expire shortly after everyone has left the call.
Recording limits
For recorded calls that last one hour or less, a full video recording of the call will be included in the notes. For calls that last over one hour, a full audio recording of the call will be included.
Video recordings are in beta. They can be accessed from the meeting Doc or Clips Hub.