Integrate Jira with ClickUp to streamline your workflow and boost productivity. View Jira boards and issues without leaving ClickUp.
This article is about the Jira integration. Learn about importing your data from Jira.
What you'll need
- The Jira integration is available on every ClickUp plan.
- Guests cannot use the Jira integration.
Connection types
The features and commands available depend on which type of connection you use.
| Connection type | Description | Features | Commands |
| Personal connection | Connect your Jira account with your ClickUp user account for each Workspace you've created or joined. The data in your Jira account will not be available to anyone else through ClickUp. |
Personal Connected Search: Search public and private records from your connected Jira account. No one else can search for records from your personal connections. |
Create new Jira issue: Create new Jira issue from ClickUp.
Open Jira: Open Jira in a new tab. |
| Workspace connection |
The Workspace owner or admins can enable Jira as a Workspace connection. Use this connection to give everyone access to connected search. |
Workspace Connected Search: Enable all Workspace members to search for any public record from the account you connect. Private records can not be searched. |
Create new Jira issue: Create new Jira issue from ClickUp. |
Enable the Jira integration
You can set up either Jira connection type from the App Center or Command Center. Once connected, you'll need to manually enable Connected Search for each available connection type.
App Center
From the App Center:
- Search for and select Jira.
- Select the Personal or Workspace tab.
- Click Connect.
- Sign in to your Jira account to authorize access.
- Click Accept to grant ClickUp access.
Command Center
You can set up your first Jira connection from the Command Center. If available, Connected Search will be automatically enabled for the connection type you choose.
From the Command Center:
- Under the search bar, click Apps.
- Under Jira, click Connect.
- Under Personal Connection or Workspace Connections, click Connect or Turn on.
- Sign in to your Jira account to authorize access.
- Click Accept to grant ClickUp access.
Search Jira records using Connected Search
After enabling the Jira integration, you can manually enable Personal or Workspace Connected Search.
From the App Center:
- Search for and select Jira.
- Click the Personal or Workspace tab.
- Click the toggle next to Personal Connected Search or Workspace Connected Search.
- Next to your connection, click Reconnect.
- Jira records will display when searching your Workspace.
The following Jira records can be searched:
- Boards
- Projects
- Issues and sub-issues
- Dashboards
Pin Jira to Command Center
Filter search results to Jira records by pinning Jira to Command Center.
Link previews
When you paste a Jira board or issue link into ClickUp, you'll see a detailed preview.
After you paste your first Jira link, you'll see a new Jira icon in the right sidebar of your Task view. You can click the Jira icon at any time to see every Jira link posted in the task.
Previews are grouped by type. You can switch between grid and table layouts using the icons in the upper-right corner.
Board previews
Board previews include the following information:
- Name
- Project
Issue previews
After an issue is posted in your ClickUp task, changes made to the issue in Jira will automatically reflect in the issue preview.
Preview updates do not send ClickUp notifications.
Issue previews include the following information:
- Name
- Project
- Assignee
- Status
- Labels
Jira app panel in Task view
Whenever you share a Jira link in a ClickUp task, whether in the task description or a comment, a Jira icon will display on the right side of the task. You can use this app panel for quick access to all Jira links connected to that task!
Use commands to create Jira issues
Use Command Center commands to create new Jira issues directly from ClickUp.
Create a Jira issue
To create a new Jira issue from ClickUp:
- Open the Command Center:
- At the top of your Workspace, click Search.
-
Press
Cmd + Kon Mac orCtrl + Kon Windows.
- Type
Create New Jira Issue. - Add issue details.
- Click Create.
Disconnect the Jira integration
If you no longer wish to use the integration, you can disconnect it.
To disconnect the integration with Jira, from the App Center:
- Search for and select Jira.
- Depending on your connection type, select the Personal or Workspace tab.
Only owners and admins can disconnect Workspace connections.
- Next to Connected, click the ellipsis ... menu.
- Select Disconnect.
- To confirm, click Disconnect.
You can add the Jira integration back to your Workspace at any time.
FAQ
Frequently asked questions about the Jira integration.
Can I customize which Jira item fields display in ClickUp?
Customization options are not currently available. You can view boards and issues with predefined fields.
What happens to my data if I disconnect the integration?
Disconnecting the integration does not delete your data from either platform. When you disconnect, you'll lose the ability to view JIra link previews in ClickUp.
Can I track changes made through Jira in ClickUp?
Yes, changes made in Jira are updated in ClickUp link previews, ensuring your data stays synchronized across both platforms.
Can I integrate multiple Jira accounts with ClickUp?
No, each ClickUp member can only connect to one Jira account at a time using a personal connection.
If only I have Jira connected with ClickUp, what will other Workspace members see when I post a Jira URL in ClickUp?
Others will see an empty link preview with the option connect Jira with ClickUp.
If a ClickUp admin connected Jira using a Workspace connection, can others find my private Jira Boards or Issues using Workspace Connected Search?
No. Only public data can be found using Workspace Connected Search. If you want to find your personal Jira Boards or Issues, we recommend setting up a personal connection.