Achieve real-time visibility by searching for and previewing Jira projects, boards, dashboards, and issues in ClickUp! Search Jira projects and more, see detailed Jira link previews in tasks, and create new Jira issues from Command Center without leaving ClickUp.

If you need to sync all project and issue updates between ClickUp and Jira, read about the Jira Sync integration! If you need to import your data from Jira, read our article on importing your data from Jira.

What you'll need

• The Jira Connected Search integration is available on every ClickUp plan.
• Guests cannot use the Jira Connected Search integration.

Connection types

The features and commands available depend on which type of connection you use.

Enable the Jira Connected Search integration

You can set up either Jira connection type from the App Center or Command Center. Once connected, you'll need to manually enable Connected Search for each available connection type.

App Center

From the App Center:

1. Search for and select Jira.
2. Select the Personal or Workspace tab.
3. Click Connect.
4. Sign in to your Jira account to authorize access.
5. Click Accept to grant ClickUp access.

Command Center

You can set up your first Jira connection from the Command Center. If available, Connected Search will be automatically enabled for the connection type you choose.

From the Command Center:

1. Under the search bar, click Apps.
2. Under Jira, click Connect.
3. Under Personal Connection or Workspace Connections, click Connect or Turn on.
4. Sign in to your Jira account to authorize access.
5. Click Accept to grant ClickUp access.

Search Jira records using Connected Search

After enabling the Jira Connected Search integration, you can manually enable Personal or Workspace Connected Search.

The following Jira records can be searched:

• Boards
• Projects
• Issues and sub-issues
• Dashboards

Jira link previews

When you paste a Jira board or issue link into a ClickUp task, Chat, or Doc, you'll see the option to paste it as a preview, mention, or URL.

Board previews

Board previews include the following information:

• Name
• Project

Issue previews

After an issue is posted in your ClickUp task, changes made to the issue in Jira will automatically reflect in the issue preview.

Preview updates do not send ClickUp notifications.

Issue previews include the following information:

• Name
• Project
• Assignee
• Status
• Labels

Jira app panel in Task view

After you paste your first Jira link in a task description or comment, you'll see a new Jira icon in the right sidebar of your Task view. You can click this icon at any time to see every Jira link posted in the task.

Previews are grouped by type. You can switch between grid and table layouts using the icons in the upper-right corner.

Use commands to create Jira issues

Use Command Center commands to create new Jira issues directly from ClickUp.

Commands like creating a Jira issues from ClickUp are only available using personal connection.

Create a Jira issue

To create a new Jira issue from ClickUp:

1. Open the Command Center:
   • At the top of your Workspace, click Search.
   • Press Cmd + K on Mac or Ctrl + K on Windows.
2. Type Create New Jira Issue.
3. Add issue details.
   
4. Click Create.

Disconnect the Jira Connected Search integration

If you no longer wish to use the integration, you can disconnect it. Only admins and owners can disconnect Workspace connections.

To disconnect the integration with Jira, from the App Center:

1. Search for and select Jira.
2. Depending on your connection type, select the Personal or Workspace tab.
   

   Only owners and admins can disconnect Workspace connections.

3. Next to Connected, click the ellipsis ... menu.
4. Select Disconnect.
5. To confirm, click Disconnect.

You can add the Jira Connected Seearch integration back to your Workspace at any time.

FAQ

Frequently asked questions about the Jira Connected Search integration.

Can I customize which Jira item fields display in ClickUp?

Customization options are not currently available. You can view boards and issues with predefined fields.

What happens to my data if I disconnect the integration?

Disconnecting the integration does not delete your data from either platform. When you disconnect, you'll lose the ability to view JIra link previews in ClickUp.

Can I track changes made through Jira in ClickUp?

Yes, changes made in Jira are updated in ClickUp link previews, ensuring your data stays synchronized across both platforms.

Can I integrate multiple Jira accounts with ClickUp?

No, each ClickUp member can only connect to one Jira account at a time using a personal connection.

If only I have Jira connected with ClickUp, what will other Workspace members see when I post a Jira URL in ClickUp?

Others will see an empty link preview with the option connect Jira with ClickUp.

If a ClickUp admin connected Jira using a Workspace connection, can others find my private Jira Boards or Issues using Workspace Connected Search?

No. Only public data can be found using Workspace Connected Search. If you want to find your personal Jira Boards or Issues, we recommend setting up a personal connection.

Can I allow my team to search and view issues without the ability to create new ones in ClickUp?

When you set up a Jira Workspace Connection, your team will be able to search and view public Jira issues shared within the ClickUp Workspace without the ability to create new issues.