PractiTest integration

  • Updated
Report issues from PractiTest to ClickUp tasks. PractiTest issues can be bugs, to-do items, improvements, or feature requests depending on your use case and workflow.

What you'll need

Integrate with PractiTest

You can integrate ClickUp with PractiTest in a few steps:

Step 1: Create the integration

To set up the integration, have the PractiTest account owner take the following steps:
  1. In PractiTest, click Account Settings in the upper-right corner.
  2. Select the Integrations tab.
  3. On the right, click Create a new 2-way integration.
    Screenshot of someone creating a new integration from PractiTest.
  4. Select ClickUp.
  5. Click Create a new ClickUp integration.
    Screenshot of someone creating a ClickUp integration inside PractiTest.

Step 2: Retrieve your ClickUp API token and Workspace ID

On the Integration Settings page, enter your API token and Workspace ID information from ClickUp.
Screenshot of the 'integration settings' page in PractiTest.
To find your API token:
  1. In another tab, open ClickUp.
  2. In the lower-left corner, click your personal avatar.
  3. Click Settings.
  4. In the left sidebar, scroll down and select Apps.
  5. Under API Token, click Generate.
  6. Copy the token.
    Screenshot highlighting the 'copy' button when copying the API token in ClickUp.
  7. Back in PractiTest, paste the API token.
To find your Workspace ID:
  1. In another tab, open ClickUp and go to the URL bar. Then copy the number to the right of the /.
  2. In PractiTest, paste the Workspace ID.
  3. Click Update integration.

Step 3: Activate the integrations

To complete the integration setup in PractiTest:
  1. In the upper-right corner, click Go to Project Settings.
  2. Select the Integrations tab.
  3. To the right of Project - Issue Integrations, click Activate.

    If the account settings were configured correctly, you'll see the ClickUp integration. If there was an issue with the account settings configuration, the account owner will see a link to complete it.

  4. To the right of ClickUp, click Activate.
    Screenshot highlighting the 'activate' button in PractiTest's 'project integration settings' page.
  5. Choose a Default Space to create tasks from PractiTest in. This can be changed at any time.
  6. Click Update Issue integration.
    Screenshot of the 'Update Issue integration' button in PractiTest.

Report PractiTest issues to ClickUp

Once the integration is set up, you can report PractiTest issues to ClickUp.
To report issues:
  1. Run a test in PractiTest.
  2. When you have an issue, click Fail & Issue.
  3. A modal will appear with pre-populated run data. This may take a few minutes. You can choose to edit the information:
    • Space: Choose the Space you want your task to be created in. The Space defaults to whichever Space you chose when configuring the integration.
    • List: Choose the List you want the task to be added to in ClickUp.
    • Name: Edit the name of your task.
    • Description: Add additional information to your task.
      Screenshot of the 'fail and issue' menu in PractiTest.
  4. In the lower-left corner of the modal, click Create the Task in the selected list.

If you added or removed a Space or a List in ClickUp after you configured the PractiTest integration, click Refresh Spaces in the upper-right corner of the modal to sync and view all updated Spaces and Lists.

In your run window and issues modal, you can find the PractiTest issue you just created. You'll also see a link to the ClickUp task you created in the issue Description.
Any changes made to your ClickUp task's name, description, or status will be immediately reflected in PractiTest after you refresh the page.
Screenshot of an issue's description in PractiTest, which includes a link to the corresponding ClickUp task.

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