Import from Slack

Import your Slack channels, users, and communication history when you move to ClickUp Chat.

Replace Slack and introduce contextual, AI-powered task management and message creation into your communications.

You can import from Slack on all ClickUp plans with access to ClickUp Chat.

Import limits differ by method. The newest messages are imported until the limit is reached.

  • File upload: Up to 10,000 messages per Slack channel.
  • API: Up to 1,000 messages per Slack channel and 5 channels at a time.

Because of Slack's rate-limiting policy, we recommend file upload for larger or more reliable migrations.

Import feature availability and limits vary by plan and user role. Learn more

What data imports?

The table below displays what data does and does not import from Slack.

Does import Does not import
Public Slack channels Private Slack channels
Threads Saved messages
Replies Direct messages
Threads and replies from deactivated Slack accounts Pinned messages
Reactions can only be imported via the API method (optional)
Slack events
SlackBots (imported as ClickBots)
Mentions
Followers
Users (optional) User groups
Attachments (optional)
Custom emojis can only be imported via the API method.
Rich text:

Bold

Italics

Strikethroughs

Hyperlinks

New lines

Ordered lists

Bulleted lists

Code blocks

Start your import

To start your import into ClickUp:

  1. In the upper-left corner, click your Workspace avatar and select Settings.
  2. In the All settings sidebar, select Imports / Exports.
  3. Select Slack:
    • If your Workspace doesn't have an import or export history, select Slack from the list.
    • If your Workspace has an import or export history, select Import items, then Slack.
  4. Choose one of these two options:
    • Bulk import from file: Export your Slack workspace data and upload the file into ClickUp. This is recommended for larger migrations.
    • Connect to Slack: Authorize ClickUp to import your data directly from Slack via the API. This is recommended for small migrations that only need API-only behavior like importing custom emojis and reactions.
  5. Click Next.

Screenshot of imports.png

Export your data from Slack

To export your data from Slack, you must be a Slack workspace owner or admin.

The next steps differ, depending on the import source you selected. For more info, check out Slack's article on exporting your workspace data.

Bulk import from file

To export from Slack using the bulk import:

  1. Follow the instructions to upload your Slack .zip file.
  2. Click Continue.

Connect to Slack (API)

To export from Slack via API:

  1. A pop-up will display to grant ClickUp access.
    • If you have more than one Slack account, make sure the correct account is selected at the top of the pop-up.
  2. Due to the Slack Marketplace app guidelines, at the top of the pop-up, a banner reads, This app is not approved by Slack. Scroll down and click Allow, and the Slack Importer will begin your import.

Screenshot of Slack authorization.png

Import options

After uploading your .zip file or authorizing an API import, you'll see an Import options menu where you can customize the import.

Channels

On most Slack plans, private channels won't import. To include them, make them public.

To map your Slack channels to ClickUp Chat Channels:

  1. Next to Channels, click the Customize dropdown.
  2. Map your Slack channels to ClickUp Chat Channels.

People

There are three options for the people section of the import:

  • Invite new people: Invite people by email address to your ClickUp Workspace. This may incur charges.
  • Customize: Map Slack users to users in your ClickUp Workspace.
  • Don't import new people

Screenshot of the import people dropdown.png

Attachments

Choose if you want to include attachments in your import from Slack.

Reactions and custom emojis (API imports only)

Choose if you want to include reactions and custom emojis in your import from Slack.

Reactions and custom emojis can only be imported via the API method.

Message history

Select the message history for your import:

  • Import last 30 days
  • Import last 90 days
  • Import last 365 days
  • Import all (up to limit)
  • Don't import

Screenshot of message history options.png

Finish the import

In the lower-right corner of the Import options menu, click Start import.

You'll see the progress of your import displayed in the lower-left corner of your Workspace.

When the import is complete, open the Import / Export page to see the import details.

Screenshot of details of a Slack import.png

Import speed

Import time varies depending on the number of channels, users, and attachments, as well as the strength of your internet connection.