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Import from Slack

With ClickUp Chat, you can replace Slack for communication and introduce extensive task management with AI to your conversations. Import your Slack channels, users, and communication history when you move to ClickUp Chat!

We're currently experiencing high demand for Chat. You can join the waitlist from the Chat ClickApp in your Workspace.

What you'll need

What imports

The table below displays what data imports from Slack.

What imports What doesn't import

Public Slack channels, including:

• Threads

• Replies

• Slack events: SlackBot becomes ClickBot

• Bots: Bots become ClickBot

• Followers

• Private channels

• Archived channels

• Direct messages
Users (optional) User groups
Standard emojis Custom emojis
Attachments (optional)  

Rich text, specifically:

• Bold

• Italic

• Strikethrough

• Hyperlinks

• New lines

• Ordered lists

• Bulleted lists

• Code blocks

  

Step 1: Select Source of Import

Private and archived channels will not import. If you want to include them, make them public or unarchive them.

To begin your import from Slack:

  1. In the upper-left corner, click your Workspace avatar.
  2. Select Settings.
  3. In the left sidebar, click Imports / Exports.
  4. Click Start Import.
  5. Select Slack.
  6. Click Import from Slack.
  7. Click Allow to grant ClickUp access.

Step 2: Import Channels

Slack channels are imported into ClickUp as either locationless Chats or Lists inside one or multiple Spaces.

When importing and mapping, Slack channels are displayed on the left and their ClickUp Chats or Spaces are displayed on the right.

To map your channels:

  1. By default, all Slack channels are selected. To choose specific channels to import, click Customize Channels individually and select channels using the checkboxes to the left.
  2. Choose to map your channels to a new, locationless Chat or an existing Space in your Workspace. To choose different Chats or Spaces for different channels, click Customize Spaces individually and map your channels using the dropdown menus on the right.
    Screenshot of someone importing channels.png
  3. Click Next.

Step 3: Import Users

After you've mapped Slack channels, you can import and map users!

To import Slack users to ClickUp:

  1. To the right of the Slack user, click the dropdown menu.
    Screenshot highlighting a dropdown where a user can be mapped.png
  2. Choose from the following options:
    • Invite by email: Invite the Slack user to your ClickUp Workspace.

      Inviting people to your Workspace may incur charges.

    • Map to existing users: Map the Slack user to an ClickUp Profile with the same email.
    • Do not import: Do not map the Slack user. Data will still be imported for users who aren't mapped. The message author will display as ClickBot.

Step 4: Options

Choose if you want to include attachments in your import from Slack and click Complete.

Screenshot of step 4.png

Finish the import

Congratulations! Back at the Import/Export page, you can track the progress of your import. You can continue to use your Workspace while you wait for the import to complete.

You can click Cancel Import to cancel it.

Screenshot of an in-progress Slack import on the Import_Export page.png

You'll see Import Completed when it is finished.

FAQ

Frequently asked questions about importing from Slack.

Why is my import taking so long?

Import time varies depending on the number of channels, users, and attachments, as well as the strength of your internet connection.

Are custom emojis included in imports?

Custom emojis do not import at this time. Our team hopes to support this soon.

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