Customize your Inbox experience by managing your Inbox settings. Clear and work with notifications faster using keyboard shortcuts.

What you'll need

• Inbox is available on all ClickUp plans.
• Everyone, including guests, can use the Inbox.
• Inbox includes 3 months of uncleared notifications and 1 month of cleared notifications.

Inbox settings

Access the Inbox settings by clicking Customize in the upper-right.

Change sorting and grouping

You can use the following options to choose how your notifications are organized: 

• Group by date: Enable or disable notifications grouped by the date they were received. 
  • Notifications on the Important and Other tabs are grouped by the date of the notification, including Today, Yesterday, Last week, and Older.
  • Notifications on the Snoozed tab are grouped by the date they will unsnooze, including Today, Tomorrow, Next week, and Later.
• Sort by newest first: Sort the Inbox notifications to show the most recent notifications first. 

Customize importance

Use the Customize importance option to choose the Workspace activity that you want to see on the Important tab in your Inbox. Any activity that you do not enable will appear on the Other tab.

Any changes to these settings will only apply to new notifications. Notifications received before making any changes will remain on the tabs where they were received. 

The following notifications are required on the Important tab and cannot be turned off: 

• Mentioning me 
• New comments
• Assigned to me 
• Assigned to My Team 

Click Reset to default to apply the default notification settings. 

Choose your layout

In the Customize menu, you can use the following options to change your Inbox layout:

• Fullscreen: Open notifications in fullscreen mode automatically. Toggle this option off if you don't want your notifications opened in fullscreen mode. 
• Inline: Open notifications inline automatically.  

You'll also see the following options in the Customize menu:

• Notification Settings: Open the notifications settings for the Workspace. 
• Keyboard shortcuts: Open a menu to view all of Inbox's keyboard shortcuts. 

Use keyboard shortcuts

You can use keyboard shortcuts in your Inbox to quickly navigate or make changes like clearing notifications. The following shortcuts are available while using Inbox: