Inbox settings and keyboard shortcuts

Inbox is currently in beta. Join the ClickUp 3.0 waitlist!

Customize your Inbox experience by managing your Inbox settings. Clear and work with notifications faster using keyboard shortcuts.

What you'll need

  • Inbox is available on all ClickUp plans.
  • Everyone, including guests, can use the Inbox.
  • Inbox includes 3 months of uncleared notifications and 1 month of cleared notifications.

Inbox settings

Access the Inbox settings by clicking the settings cog in the upper right.

Screenshot of the Inbox settings.

Chose your layout

In the Inbox settings menu, you can use the following options to change your Inbox layout:

  • Fullscreen mode: Open notifications in fullscreen mode automatically. Toggle this option off if you don't want your notifications opened in fullscreen mode. 
  • Group by date: Group your notifications into sections by the date they were received.
    • Notifications on the Important and Other tabs are grouped by the date of the notification, including Today, Yesterday, Last week, and Older.
    • Notifications on the Snoozed tab are grouped by the date they will unsnooze, including Today, Tomorrow, Next week, and Later.
  • Inbox toggle: Turn this toggle off to switch back to legacy notifications for your account. You can start using Inbox again at any time.

You'll also see the following options in the settings menu:

  • Notification Settings: Open the notifications settings for the Workspace. 
  • Keyboard shortcuts: Open a menu to view all of Inbox's keyboard shortcuts. 

Use keyboard shortcuts

You can use keyboard shortcuts in your Inbox to quickly navigate or make changes like clearing notifications. The following shortcuts are available while using Inbox: 



Go to Important

Shift + I

Go to Other

Shift + O

Go to Snoozed

Shift + Z

Go to Cleared

Shift + C

Toggle assigned filter

Shift + 1

Toggle @mentions filter

Shift + 2

Toggle unread filter

Shift + 3

Open/close notification

Enter or O

Close notification


Next notification

J OR ↓

Previous notification

K OR ↑

Jump to top

Shift + ↑

Jump to bottom

Shift + ↓

Refresh Inbox


Clear/unclear notification


Clear all notifications

Shift + E

Snooze a notification


Mark as read/unread


Watch/stop watching


Add/remove from Tray

Shift + T



Was this article helpful?