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Customize your Inbox

Customize your Inbox experience by managing your Inbox settings. Clear and work with notifications faster using keyboard shortcuts.

What you'll need

  • Inbox is available on all ClickUp plans.
  • Everyone, including guests, can use the Inbox.

  • Your Inbox retains 3 months of uncleared notifications and 1 month of cleared notifications.

Open your Inbox settings

Access Inbox settings by clicking Customize or the settings icon in the upper-right corner of your Inbox.

Display the All tab

To show an additional tab in your Inbox for all notifications, activate the Show All tab toggle.

Change sorting and grouping

You can use the following options to choose how your notifications are organized: 

  • Group by date: Enable or disable notifications grouped by the date they were received. 
    • Notifications on the Important and Other tabs are grouped by the date of the notification, including Today, Yesterday, Last week, and Older.
    • Notifications on the Snoozed tab are grouped by the date they will unsnooze, including Today, Tomorrow, Next week, and Later.
  • Sort by newest first: Sort the Inbox notifications to show the most recent notifications first. 

Customize importance

Click Customize importance to choose the Workspace activity that you want to see on the Primary tab in your Inbox. Any activity that you do not enable will appear on the Other tab.

In ClickUp 3.0, the Primary tab is called Important.

Any changes to these settings will only apply to new notifications. Notifications received before making any changes will remain on the tabs where they were received. 

Screenshot of the Customize importance options.png

The following notifications are always considered important: 

  • Mentioning me 
  • New comments
  • Assigned to me 
  • Assigned to my Team 
  • Added to my priorities

To apply the default notification settings, click Reset to default at the bottom of the menu.

Choose your layout

Switch your Inbox layout:

  • Fullscreen: Open notifications in fullscreen mode automatically. Toggle this option off if you don't want your notifications opened in fullscreen mode. 
  • Inline: Open notifications inline automatically.  

Additional options

You'll also see the following options at the bottom of the Customize menu: