Find answers to pricing and purchase questions about ClickUp AI! For info on how to use this feature, take a look at our ClickUp AI overview article.

What can I use ClickUp AI for?

Whatever your role or job function, ClickUp AI can transform the way you work!

Our research-based tools ensure high-quality content by using prompts tailored to specific roles. With AI, you can generate subtasks from a task and summarize long comment threads. 

You can also use ClickUp AI for everyday tasks like instantly generating a first draft, improving your first draft, or brainstorming.

Can I use ClickUp AI on the Free Forever Plan?

ClickUp AI is not available on the Free Forever Plan. You can sign up for our free trial on the Free Forever Plan. 

How do I sign up for the free trial?

We have a free trial available for all plans. You must be an owner or admin to enable the trial.

If you don't currently have AI in your Workspace, you can begin our free trial by going to our website or from your ClickApps:

From our website:
Go to our AI feature page and click the Try it for Free button to open your Workspace with the AI trial enabled.

From your ClickApps:

1. Click your Workspace avatar.
   • In ClickUp 2.0, this is located in the lower-left corner.
   • In ClickUp 3.0, this is located in the upper-left corner.
2. Open your ClickApps page.
   • In ClickUp 2.0, you’ll click Settings then ClickApps.
   • In ClickUp 3.0, you can also click Apps then ClickApps.
3. In the AI section, click to enable the AI trial.

How do I enable or disable the AI ClickApp?

1. Open your account settings menu:
   • In ClickUp 2.0, this is located in the lower-left corner.
   • In ClickUp 3.0, this is located in the upper-right corner.
2. Select ClickApps.
3. Browse or search for the AI ClickApp.
4. Click the toggle to disable it.

How long is the trial?

The free trial is limited by ClickUp AI use. Usage limits vary by plan. Your trial ends when you reach your use limit. 

Following are the AI usage limits per plan:

• Free Forever: 25 uses
• Unlimited: 50 uses
• Business: 50 uses
• Business Plus: 100 uses
• Enterprise: 100 uses

You can view the number of uses you have left in your trial whenever AI generates content. 

For example:

1. From a Doc you can highlight some text.
2. From the text toolbar, click AI and select a prompt. 
3. AI automatically generates the response. 
4. From the upper-right of the response modal, click the three dots icon to view your AI usage. 
   

What actions count as a use during the trial?

Any option that generates a response counts as a use. 

For example:

• Write with AI
• Edit with AI
• Generate action items
• Try again
• Using Tell AI what to do next to reprompt AI
• Using Summarize in Docs, task comment threads, and Inbox comments
• Using AI /Slash Commands

Options that don't require a response after AI's initial response do not count as uses:
For example, Replace, Insert, Copy, and Discard. 

How much does ClickUp AI cost?

ClickUp AI is available for purchase on all paid plans at the price of $5 per Workspace member and internal guest per month. External guests can't use AI.

What are internal and external guests?

Guests are people you've invited to your Workspace by sharing specific items with them. Guests only have access to those shared items.

There are two guest types:

• External guests: People from outside your organization.
• Internal guests: People from inside your organization. Internal guests are charged as members. 

Can guests use ClickUp AI?

External guests can't use ClickUp AI. Internal guests can use AI. You'll be charged $5 per internal guest per month.

Can I purchase ClickUp AI for select members?

No. ClickUp AI is purchased per Workspace. The fee applies to all of your Workspace's members and internal guests. 

What if I have an open member seat?

You have an open seat if you've removed a member in the middle of your billing cycle. When you purchase ClickUp AI you're charged for that seat, since the seat can be filled by a new member.

When you renew at the next billing cycle, we automatically remove any unused seats. Your ClickUp AI cost will then be based on the number of members you have at the time of renewal.

How do I add ClickUp AI to my Workspace?

Owners and admins can purchase ClickUp AI for their Workspace. AI is purchased per Workspace, not per member. The purchase price is $5 per member per month.

If your Workspace is on the Free Forever plan, an owner or admin will need to upgrade before purchasing AI. After you select a paid plan, you'll have the option to add AI from your Order Summary before entering your payment details. 

To purchase AI from a paid plan:

1. Click your Workspace avatar.
   • If you're using ClickUp 2.0, click your Workspace avatar in the lower-left corner.
   • If you're using ClickUp 3.0, click your Workspace avatar in the upper-left corner.
2. Select Settings, then Billing.
3. At the top of the Billing page from the ClickUp AI modal, click Add to plan.
   • If your Workspace hasn't used the AI trial, you'll also have the option to select Try ClickUp AI to start your trial.  
     
4. From the Order Summary, select Upgrade. 
   • AI is billed monthly or yearly according to the payment schedule your Workspace is on.
   • The price will be prorated based on the time left until your next renewal date.

How do I cancel AI?

If you want to cancel your AI add-on, reach out to our Support team by clicking the chat bubble icon in the lower-right corner of your screen. Take a look at our Cancel ClickUp AI article for more info.

If you want to temporarily stop using AI in your Workspace instead, an admin or owner can disable the AI ClickApp.

If you cancel, your Workspace will be charged for the full month.

Are there any usage limits after I purchase AI?

We ensure optimal performance and fair use for all of our customers. Your access to ClickUp AI may be reduced depending on usage.

Will AI be available in all of my Workspaces?

The ClickUp AI add-on is purchased for a single Workspace. If you have multiple Workspaces, you'll need to purchase AI for each of your Workspaces.

Updated September 26, 2023 22:09