ClickUp AI pricing FAQ

Find answers to pricing and purchase questions about ClickUp AI. For info on how to use our AI features, take a look at our Intro to ClickUp Brain article.

How do I try ClickUp AI?

You can try AI for free on any plan!

To try AI, an owner or admin must turn on the AI ClickApp. Your Workspace will get to try AI a certain number of times for free.  

To try AI for free:

  1. Click your Workspace avatar.
  2. Select Apps then ClickApps.
  3. Try out ClickUp AI. 

Can I add ClickUp AI to the Free Forever Plan?

You can try AI on the Free Forever Plan. To add AI to your Workspace, you'll need to upgrade to a paid plan. 

Try AI usage limits

When you try ClickUp AI before you purchase it, usage limits vary by plan. Uses are per Workspace, not per person.

Following are the usage limits: 

  • Free Forever: 25 uses per Workspace
  • Unlimited: 50 uses per Workspace
  • Business: 50 uses per Workspace
  • Business Plus: 100 uses per Workspace
  • Enterprise: 100 uses per Workspace

After you reach the usage limit, you'll need to purchase AI to continue using it. 

What actions count as a use when trying AI?

When trying AI, any option that generates a response counts as a use. 

For example:

  • Write with AI
  • Edit with AI
  • Generate action items
  • Try again
  • Using Tell AI what to do next to reprompt AI
  • Using Summarize in Docs, task comment threads, and Inbox comments
  • Using AI /Slash Commands

Options that don't require a response after AI's initial response do not count as uses:
For example, Replace, Insert, Copy, and Discard. 

How do I add ClickUp AI to my Workspace?

ClickUp AI is an add-on feature.

Owners and admins can add ClickUp AI to their Workspace. You'll be charged per member and internal guest per month.

If your Workspace is on the Free Forever plan, an owner or admin will need to upgrade to a paid plan to add AI. After you select a paid plan, you'll have the option to add AI from your Billing page. 

To purchase AI from a paid plan:

  1. Click your Workspace avatar.
  2. Select Settings, then Billing.
  3. At the top of the Billing page from the ClickUp AI modal, select Add-ons.
  4. In the ClickUp AI section, click Add to plan
  5. From the Billing page, select Upgrade
    • AI is billed monthly or yearly according to the payment schedule your Workspace is on.
    • The price will be prorated based on the time left until your next renewal date.

Can I purchase ClickUp AI for select members?

No. ClickUp AI is purchased per Workspace. The fee applies to all of your Workspace's members and internal guests. 

What if I have an open member seat?

You have an open seat if you've removed a member in the middle of your billing cycle. When you purchase ClickUp AI you're charged for that seat, since a new member can fill the seat.

How do I cancel AI?

If you want to cancel your AI add-on, reach out to our Support team by clicking the chat bubble icon in the lower-right corner of your screen. Take a look at our Cancel ClickUp AI article for more info.

If you want to temporarily stop using AI in your Workspace instead, an admin or owner can turn off the AI ClickApp.

If you turn off the AI ClickApp you will still be billed for ClickUp AI.  

How do I turn off ClickUp AI for my Workspace?

If ClickUp AI is turned on in your Workspace, an owner or admin can easily turn it off.

  1. Click your Workspace avatar.
  2. Select Apps then ClickApps.
  3. Browse or search for the AI ClickApp.
  4. Click the toggle to off.
    If you turn off the AI ClickApp you will still be billed for ClickUp AI. 

Will AI be available in all of my Workspaces?

The ClickUp AI add-on is purchased for a single Workspace. If you have multiple Workspaces, you'll need to purchase AI for each of your Workspaces.

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