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Intro to pricing

Learn how pricing is affected by feature usage, add-ons, and inviting people to join your Workspace.

Only Workspace owners or admins can manage billing or discuss billing information with Customer Support.

If you have questions about your billing contract, contact your Account Executive or sales@clickup.com. If you don't have a contract, contact Support.

Our plans

A new ClickUp account is automatically set up with a Free Forever Workspace. Each Workspace must be individually upgraded from Free Forever to use paid plan features.

Each plan has its own features and limits, so compare them on our pricing page.

New plans and pricing

Workspaces are being upgraded to our new plans. The new plans include more features, like Custom Field rollups and Super Agents in Slack. Not all Workspaces have been upgraded yet.

Pricing and packaging are subject to change.

The new plans include AI instead of offering it as separate add-ons. For feature inclusions and limits by plan, read the following articles:

Which Workspaces are upgraded

New Workspaces start on the new plans. Certain existing Workspaces are gradually being upgraded.

For existing customers working with a ClickUp account team, there are no changes to your current prices or plans. Your ClickUp account team will work with you to determine if your needs are better served with the new plans.

To check if your Workspace was upgraded:

  • The Workspace owner will receive an email.
  • Owners and admins can go to the Upcoming Bill section of the billing page. If an upcoming pricing change applies, select See what changes in the notice to view updates to your plan and pricing. If you do not see a See what changes notice in your Upcoming Bill section, there is no current change to your plan.

What changes and what stays the same

When your Workspace is upgraded, the following applies:

  • You get more features. No features are removed from your plan.
  • Your price stays the same until the date in your notice. After that date, your price updates at the stated renewal, not mid-term. Price updates begin no earlier than January 2027. Some Workspaces have no price update.
  • If you purchased Everything AI, you keep your current plan and Everything AI.

Existing plans

Workspaces that have not been upgraded keep their current plan, features, and price.

On existing plans, ClickUp AI is available as trial usage, or through the Brain AI or Everything AI add-on if your Workspace purchased one. See ClickUp AI feature availability and limits for access by plan and user role.

Our pricing model

Pricing for members, admins, and permission-controlled guests and limited members depends on your plan type. Learn how inviting people to your Workspace affects plan pricing!

Guest seats

Read our Pricing per user role and plan article for more information about guest seats.

Feature usage limits

Depending on your plan, certain features have usage limits. This allows you to test some advanced features before upgrading.

Feature usage limits do not reset. If you reach a limit on your current plan, you'll need to upgrade your Workspace to continue using the feature. You can upgrade anytime during your billing cycle.

When you hit a usage limit, data created using that feature won't be impacted. You won't be able to edit or add new information using the feature until your Workspace is upgraded.

For example, if you reach your plan's Doc tags usage limit, the Doc tags you created will not be deleted. You won't be able to add or edit Doc tags until you upgrade your Workspace. You can continue to use all other Docs features.

Add-ons

Add-ons purchased as part of your paid plan are itemized in your billing invoice.

On our new plans, the Brain AI and Everything AI add-ons are not available to purchase because that usage is included in the plans. You can still purchase AI Credits.

Refund policy

Your first paid plan subscription includes a 30-day satisfaction guarantee, including add-ons purchased with that subscription. You can request a full refund within 30 days of that purchase.

For refund requests involving later upgrades or other charges, contact Support to confirm eligibility.