IMAP Email Authentication

  • Updated

This doc covers how to connect any email service that supports IMAP to ClickUp so you can send and receive email communications from within a task thread. Click here to learn more about our Email in ClickUp feature.

How to Connect Your IMAP Email to ClickUp

Step 1

Within your task, click the down carrot next to comment and select Send mail

Screnshot highlighting the 'send mail' option from the 'comment' caret menu in a task's activity section.

Step 2

Next to From, select Link an email

Step 3

In the following example, we'll walk through setting this up with Yahoo. You will be able to do this with any email service that supports IMAP. Please review the Help documents for your Email Service Provider.Help documents for Gmail:
IMAP and SMTP server details

Setting up an App passwordHelp documents for Microsoft Office 365:

IMAP and SMTP server details

Setting up an App password

Sign in with IMAP and enter your email, password, IMAP host, IMAP port, SMTP host, and whether or not SSO is required

This information and further instructions for Yahoo can also be found here.

How to generate an App password:

  1. Login to your Yahoo account

  2. Click your avatar in the top right corner of your screen and select Account Info

  3. Click Account Security

  4. Select Generate app password

  5. Choose Other App from the dropdown and create a custom name

  6. Click Generate

  7. Copy and paste the password into ClickUp

  8. Click Save

Details on this process can also be found here.

Step 4

  • Choose who can send emails from this account, create signatures, and build email templates

  • Click Done to start sending emails from ClickUp!

Screenshot showing the permissions options for who can send emails from a particular email account in ClickUp.

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