Connect any email service that supports IMAP to ClickUp so you can send and receive emails within tasks.

What you'll need

• Workspace owners or admins can enable the Email ClickApp.
• Guests can't use the Email ClickApp.
• Your plan determines usage limits:
  • Free Forever Workspaces get one free email account with 100 uses.
  • Unlimited Workspaces get one free email account with unlimited use.
  • Business Workspaces and above get two free email accounts, including signatures and email templates.
  • Business Plus and Enterprise Workspaces can use custom email permissions for admins and members.
• Each email account you add can automatically transfer up to 100 contacts into ClickUp.

Link your IMAP account

You can link any IMAP email account to ClickUp. 

Link your IMAP account from a task

Members and admins can link an IMAP account from tasks. In the instructions below, we are setting up IMAP with a Yahoo email address.

To link your IMAP Yahoo account from a task:

1. In the lower-right corner of a task, click the comment field.
2. Click the Email tab.
3. In the From field, select Link an email. If there's already an email account linked, click Add new.
4. Select Sign in with IMAP.
5. Enter your email, password, IMAP host, IMAP port, SMTP host, and whether or not SSL is required. Find the Yahoo host and port information below:
   • Email: Your email address.
   • Username: Your email address.
   • Password: Your password.
   • IMAP Host: imap.mail.yahoo.com
   • IMAP Port: 993
   • SMTP Host: smtp.mail.yahoo.com 
   • SMTP Port: 465 or 587 
   • Requires SSL: Yes
     • Optional: Set up an app password. Depending on your provider, you may need to use the password for the client, not the server. 
6. Choose who can send emails from this account, create signatures, and create email templates.
7. Click Done. 

Link your IMAP account from your Workspace settings

Admins can link an IMAP account from their Workspace settings. In the instructions below, we are setting up IMAP with a Yahoo email address.

To link your IMAP Yahoo account from your Workspace settings:

1. In the upper-left corner, click your Workspace avatar.
2. Select Settings.
3. In the Workspace settings sidebar, click Email Integration.
4. Click Add new.
5. Select Sign in with IMAP.
6. Enter your email, password, IMAP host, IMAP port, SMTP host, and whether or not SSL is required. Find the Yahoo host and port information below:
   • Email: Your email address.
   • Username: Your email address.
   • Password: Your password.
   • IMAP Host: imap.mail.yahoo.com
   • IMAP Port: 993
   • SMTP Host: smtp.mail.yahoo.com 
   • SMTP Port: 465 or 587 
   • Requires SSL: Yes
     • Optional: Set up an app password. Depending on your provider, you may need to use the password for the client, not the server. 
7. Choose who can send emails from this account, create signatures, and create email templates.
8. Click Done. 

IMAP for Gmail

You can link your Gmail account directly to ClickUp, or use IMAP to link your Gmail account using the following links:

• IMAP and SMTP server details
• Setting up an App password

Google Groups email addresses can only be connected using IMAP. 

IMAP for Microsoft 365

You can link your Microsoft 365 account directly to ClickUp, or use IMAP to link your Microsoft 365 account using the following links:

• IMAP and SMTP server details
• Setting up an App password

IMAP connection issues

If you're having trouble connecting your email account with our Email in ClickUp using IMAP, follow the steps below.

Connection checklist

Please ensure you're doing the following:

• If you are using an alias, please enter your actual email address.

• Double-check your formatting for any spelling errors or extra characters. This includes spaces at the end of any fields.

• If the account can only be accessed via a corporate network or is blocked by a firewall, we will be unable to connect.

• Please add the following IP addresses to your allowlist:

  • 35.163.183.252

  • 100.21.76.215

  • 52.33.15.82

  • 35.164.205.162

  • 44.229.175.52

  • 54.203.226.152

Check your email provider's IMAP settings

Your IMAP settings will be dependent on the email service you use. Typically, you can find these settings within your email account settings or on your email provider's help docs.

Here are some quick links to the most popular email services

• Outlook/M365/Exchange
• Gmail
• Yahoo
• Apple

Microsoft is making changes to its supported email authentication protocols. Some email services may no longer support using IMAP. You can read more about those changes in this Microsoft support article.

Use an app password

If your email address requires two-factor authentication or Multi-factor authentication, you may need to use an app password when authorizing via IMAP.
An app password is a 16-digit passcode that gives an app or device permission to access your account. This passcode is generated within your Email provider's settings and then copied into ClickUp.
To generate an Outlook app password:

1. Click your account avatar.
2. Click My account.
3. At the top, click Security.
4. At the top, click Two-step verification.
5. Select Set up two-step verification and click Next.
6. Choose an option and click Next.
7. Enter your verification code and click Next.
8. Click Next, then Finish.
9. Back on the Security page of your account, click Create a new app password under the App passwords section.
10. Once an app password is generated, copy and paste it into the password section of your ClickUp IMAP settings.

Microsoft Exchange issues

If you're using Microsoft Exchange, ensure the settings below are properly configured.