Frequently asked questions about sales tax.

How does ClickUp determine if I should pay sales tax?

ClickUp determines your taxable status based on the zip code information provided with your credit card.

ClickUp does not charge VAT.

Where can I view my sales tax amount?

What states are taxable?

Depending on your location in the United States, you may be taxable. If you are not located in the United States, you will not be taxed. 

ClickUp is required to collect sales tax for the following states:

• Arizona
• Connecticut
• District of Columbia
• Hawaii
• Iowa
• Kentucky
• Massachusetts
• New Mexico
• New York
• Ohio
• Pennsylvania
• Rhode Island
• South Carolina
• South Dakota
• Tennessee
• Texas
• Utah
• Washington
• West Virginia

What if I'm tax-exempt?

If you qualify for a tax exemption in the United States, please submit your relevant documentation to our Support team. Qualified documents include exemption certificates, resale certificates, or direct-pay permits. Our team will review the documents and update your account's tax exemption status accordingly.