Sales tax FAQ

Frequently asked questions about sales tax.

How does ClickUp determine if I should pay sales tax?

ClickUp determines your taxable status based on the zip code information provided with your credit card.

ClickUp does not charge VAT.

Where can I view my sales tax amount?

What states are taxable?

ClickUp is required to collect sales tax for the following states:

  • Arizona
  • Connecticut
  • District of Columbia
  • Hawaii
  • Iowa
  • Kentucky
  • Massachusetts
  • New Mexico
  • New York
  • Ohio
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Washington
  • West Virginia

If you are not located in the United States, you will not be taxed. 

What if I'm tax-exempt?

If you qualify for a tax exemption in the United States, please submit your relevant documentation to our Support team. Qualified documents include exemption certificates, resale certificates, or direct-pay permits. Our team will review the documents and update your account's tax exemption status accordingly.

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