Manage invoices

View or download invoices and add details like billing address, company name, or VAT number.

What you'll need

  • Only the Workspace owner and admins can manage or request invoices.
  • Invoices are generated every 24 hours. 

Get an email notification

Owners and admins can get an email notification when an invoice is ready. The email notification includes a link to the Billing page and a PDF of the invoice. 

Invoices are generated every 24 hours.  

Everyone who wants the notification needs to enable it in their Billing settings. If you have more than one Workspace, you'll need to enable the setting for each Workspace.

To get an email notification:

  1. Click your Workspace avatar. 
  2. Select Billing.
  3. From the upper-left corner of the Billing page, select the Invoices tab. 
  4. In the Receive email notifications box, click the toggle. 
    ManageInvoicesEmailNoitification.png
  5. When you get the notification, you'll have the following options:
    • To view this invoice and your past invoices, from the open email click the View invoices button.  
    • To view this invoice, click the PDF attached to your email. 

View or download invoices

You can also view and download your invoices from the Billing page. 

To view your invoices:

  1. Click your Workspace avatar.
  2. Select Billing.
  3. From the upper-left corner of the Billing page, select the Invoices tab. 
  4. From the Invoices section, you can view, download, or print the invoice.
    • To view the invoice, click the link in the Invoice column. You'll have the option to download the invoice. After downloading, you'll have the option to print. 
    • To immediately download the invoice, in the Amount column click the download icon. You'll have the option to print. 
      ManageInvoicesDownloadInvoice.png

Add details to invoices

Invoice details are included on all of your invoices.

To add details to your invoice:
  1. Click your Workspace avatar.
  2. Click Billing.
  3. From the upper-left corner of the Billing page, select the Invoices tab. 
  4. In the Invoices section, add details to the Invoice memo.
  5. Click Save

You won't see the info you've added in the Invoice Details text box, it will only appear on your invoices.

Request copies of invoices

There are a few reasons you might need to contact us for copies of your invoices:
  • Contact us if you're missing older invoices.
  • Contact us if you've downgraded to the Free Forever Plan from a paid plan and you need your paid plan invoices.

You can contact Support from the Resource Center. To open the Resource Center, click the question mark icon in the lower-right corner of your Sidebar

Only the Workspace owner and admins can manage or request invoices.

Was this article helpful?