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Technical Support
Troubleshoot bugs and share feedback.
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Change your username, email, and password
Change your username, email, or password. What you'll need Passwords created for ClickUp must be a minimum of 8 characters and include...
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Roadmap
Check out the public-facing ClickUp Roadmap to see what we plan to focus on for the year! Learn how to share your feedback with ClickUp.
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Share your feedback with ClickUp
Have an idea for improving ClickUp or some feedback you want to share? We use public Canny boards to capture ideas for new features and...
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Reporting bugs in ClickUp
If you're experiencing a bug in ClickUp, you can report it directly to our team. Bug reporting information When you report a bug, you'l...
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Bug submission tips
We rely on bug reports to improve our product! This article covers tips for screen recording and generating HAR files. Screen recording...
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What is view caching?
Views caching, part of our RapidViews DB initiative, is the process that we use to improve the loading times of views in your Workspace...
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Why are my Automations slow?
While working in your Workspace, there may be times when you experience slow loading times. When this happens, you'll see a banner mess...
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Troubleshoot notifications
If you aren't receiving the notifications that you should be, you can use this guide to find a solution. Why am I not receiving notific...
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How to hard refresh
If a page in ClickUp looks outdated or recent changes aren't showing, a hard refresh can load the latest version. When you visit a webs...
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Clear a browser's cache, cookies, and history
When visiting a website, a copy is stored in your browser's cache to help load future visits faster. Sometimes, changes made to a websi...
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Troubleshooting the ClickUp Chrome Extension
If you're experiencing unintended behavior when using the ClickUp Chrome Extension, the steps below might help. Is your Google Chrome b...
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