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Technical Support
Tips on troubleshooting, bug reporting, and feature requests.
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Change your username, email, and password
Change your username, email, or password. When you change your password, you may see a warning about your password being compromised in...
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Roadmap
We like to have all our work in one place, so we update our Roadmap in a public Doc! To learn more about submitting new suggestions and...
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Share your feedback with ClickUp
Have an idea for improving ClickUp or some feedback you want to share? We use public Canny boards to capture ideas for new features an...
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Reporting bugs in ClickUp
If you're experiencing a bug in ClickUp, you can report it directly to our team using this form! You can also click Contact Us below to...
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Bug Submission Tips
Bug reports are one of the most powerful tools that we rely on to improve our product and make sure that you receive the best tool poss...
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What is view caching?
Views caching, part of our RapidViews DB initiative, is the process that we use to improve the loading times of views in your Workspace...
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Why are my Automations slow?
While working in your Workspace, there may be times that you experience slow loading times. When this happens, you'll see a banner mess...
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Troubleshoot the desktop app
If you're experiencing unintended behavior when using the desktop app, resetting the app can help. Make sure you're using the latest ve...
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Troubleshooting browser and desktop notifications
If you aren't receiving the notifications that you should be, you can use this guide to fix it. Make sure you're using the latest versi...
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Troubleshoot imports
Having trouble getting your data imported into ClickUp? Here are a few things you can try yourself to get your projects imported succes...
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How to Hard Refresh
When you visit a website, a copy is stored in your browser's cache to help load future visits faster. Sometimes, changes made to a webs...
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