Troubleshooting

  • What is view caching?

    Views caching, part of our RapidViews DB initiative, is the process that we use to improve the loading times of views in your Workspace...

  • Why are my Automations slow?

    While working in your Workspace, there may be times that you experience slow loading times. When this happens, you'll see a banner mess...

  • Troubleshoot notifications

    If you aren't receiving the notifications that you should be, you can use this guide to find a solution. Why am I not receiving notific...

  • How to Hard Refresh

    When you visit a website, a copy is stored in your browser's cache to help load future visits faster. Sometimes, changes made to a webs...

  • Clear a browser's cache, cookies, and history

    When visiting a website, a copy is stored in your browser's cache to help load future visits faster. Sometimes, changes made to a websi...

  • Troubleshooting the ClickUp Chrome Extension

    If you're experiencing unintended behavior when using the ClickUp Chrome Extension the steps below might help. Is your Google Chrome b...

  • Troubleshoot blocked emails in Microsoft 365

    Microsoft 365 Defender may block emails and Teams messages with links to publicly shared ClickUp Docs and Forms. ClickUp URLs The follo...

  • What domains need to be allowed?

    For ClickUp to run best, please add the following to your personal or company domain allowlist. We recommend allowing the wildcard vari...