Search
Troubleshooting
-
Troubleshoot the desktop app
If you're experiencing unintended behavior when using the desktop app, resetting the app can help. Make sure you're using the latest ve...
-
Troubleshooting Browser & Desktop notifications
Not seeing notifications that you know you should be receiving? This guide will help you get your browser and desktop notifications up ...
-
Troubleshoot imports
Having trouble getting your data imported into ClickUp? Here are a few things you can try yourself to get your projects imported succes...
-
How to Hard Refresh
When you visit a website, a copy is stored in your browser's cache to help load future visits faster. Sometimes, changes made to a webs...
-
How to Clear a Browser's Cache, Cookies, and History
When visiting a website, a copy is stored in your browser's cache to help load future visits faster. Sometimes, changes made to a websi...
-
Chrome Extension troubleshooting - browser blocking
If you're running into this error message when loading the ClickUp Chrome Extension, you can unblock it in your Chrome settings. Unbloc...
-
Enable hardware acceleration in Google Chrome
If using Google Chrome, you must enable hardware acceleration. What you'll need Whiteboards are available on every ClickUp plan. Th...
-
Troubleshoot Custom Fields
Experiencing unexpected behavior with a Custom Field? This guide is designed to help you troubleshoot Custom Fields quickly so you can ...
-
Troubleshoot blocked emails in Microsoft 365
Microsoft 365 Defender may block emails and Teams messages with links to publicly shared ClickUp Docs and Forms. ClickUp URLs The follo...
-
Troubleshooting IMAP to send email in ClickUp
Having trouble connecting your email account with our Email in ClickUp using IMAP? Here are some troubleshooting steps you can take. Ch...
-
Troubleshooting Bitbucket
Not seeing repositories that should be available? Not sure the difference between personal and team repositories in ClickUp? This art...
-
Troubleshooting GitHub
Not seeing repositories that should be available? This help article will guide you through initial troubleshooting steps with our GitHu...
-
Troubleshoot the GitLab integration
Not seeing repositories that should be available? Not sure the difference between personal and Workspace repositories in ClickUp? This...
-
Troubleshoot Whiteboards
Experiencing performance issues with Whiteboards? This guide will help you troubleshoot Whiteboards quickly so you can get back to work...
-
What domains need to be allowed?
For ClickUp to run best, please add the following to your personal or company domain allowlist. We recommend allowing the wildcard vari...