Troubleshooting

Views caching, part of our RapidViews DB initiative, is the process that we use to improve the loading times of views in your Workspace...

While working in your Workspace, there may be times that you experience slow loading times. When this happens, you'll see a banner mess...

If you're experiencing unintended behavior when using the desktop app, resetting the app can help. Make sure you're using the latest ve...

If you aren't receiving the notifications that you should be, you can use this guide to fix it. Make sure you're using the latest versi...

Having trouble getting your data imported into ClickUp? Here are a few things you can try yourself to get your projects imported succes...

When you visit a website, a copy is stored in your browser's cache to help load future visits faster. Sometimes, changes made to a webs...

When visiting a website, a copy is stored in your browser's cache to help load future visits faster. Sometimes, changes made to a websi...

If you're experiencing unintended behavior when using the ClickUp Chrome Extension the steps below might help. Is your Google Chrome b...

When using our Whiteboards feature in Google Chrome, you must enable hardware acceleration. Graphics acceleration was formerly called h...

Experiencing unexpected behavior with a Custom Field? This guide is designed to help you troubleshoot Custom Fields quickly so you can ...

Microsoft 365 Defender may block emails and Teams messages with links to publicly shared ClickUp Docs and Forms. ClickUp URLs The follo...

Having trouble connecting your email account with our Email in ClickUp using IMAP? Here are some troubleshooting steps you can take. Ch...

Not seeing repositories that should be available?  Not sure the difference between personal and team repositories in ClickUp?  This art...

If you don't see the repositories that should be available, this help article will guide you through initial troubleshooting steps for ...

Not seeing repositories that should be available? Not sure the difference between personal and Workspace repositories in ClickUp?  What...

Experiencing performance issues with Whiteboards? This guide will help you troubleshoot Whiteboards quickly so you can get back to work...

For ClickUp to run best, please add the following to your personal or company domain allowlist. We recommend allowing the wildcard vari...