Troubleshooting

  • Chrome Extension troubleshooting - browser blocking

    If you're running into this error message when loading the ClickUp Chrome Extension, you can unblock it in your Chrome settings.   Unb...

  • Enable hardware acceleration in Google Chrome

    To get the best experience using Whiteboards in a Chrome browser we recommend enabling hardware acceleration. What you'll need Whiteb...

  • How to Clear a Browser's Cache, Cookies, and History

    When visiting a website, a copy is stored in your browser's cache to help load future visits faster. Sometimes, changes made to a websi...

  • How to Hard Refresh

    When visiting a website, a copy is stored in your browser's cache to help load future visits faster. Sometimes, changes made to a websi...

  • Troubleshoot Imports

    Having trouble getting your data imported into ClickUp? Here are a few things you can try yourself to get your projects imported succes...

  • Troubleshooting Bitbucket

    Not seeing repositories that should be available?  Not sure the difference between personal and team repositories in ClickUp?  This art...

  • Troubleshooting Browser & Desktop notifications

    Not seeing notification that you know you should be receiving?This guide will help you get your browser and desktop notifications up an...

  • Troubleshooting GitHub

    Not seeing repositories that should be available?  Not sure the difference between personal and team repositories are in ClickUp?  This...

  • Troubleshooting GitLab

    Not seeing repositories that should be available? Not sure the difference between personal and Workspace repositories in ClickUp?  This...

  • Troubleshooting IMAP [Email in ClickUp ClickApp]

    This doc covers how to further troubleshoot connecting your email account with our Email in ClickUp [ClickApp] using IMAP. IMAP Setting...

  • What domains need to be allowed?

    For ClickUp to run best, please add the following to your personal or company domain allowlist: https://clickup.com/ https://app.click...