Change your username, email, or password.
What you'll need
- Passwords created for ClickUp must be a minimum of 8 characters and include a minimum of one upper case character, a minimum of one lower case character, and a minimum of one number or special character.
- Separate SSO providers used with ClickUp can enforce their own password policies including length, complexity, age, and history.
Change your username, email, or password
To change your username, email, or password:
- In the upper-right corner, click your account avatar.
- Select Settings.
- On the My Settings page in the Profile section, enter your new username, email, or password.
- When entering a new email depending on your Workspace's security settings, you may need to complete some verification steps.
- In the lower-right corner, click Save changes.
When to contact us
You may need to contact Support if you have:
- Lost access to your SMS Two-Factor Authentication (2FA) device and can't log in.
- Lost access to your TOTP Two-Factor Authentication (2FA) device and can't log in.
- Entered the wrong email address and can't access the confirmation code.
- You can't find your password reset email in your email inbox or spam folder.