ClickUp Super Agents have infinite Memory. They can remember different types of knowledge, enabling them to work more effectively as they boost your team's productivity.
Brand new to Super Agents? Read our article What are Super Agents? before diving in.
Feature availability and limits vary by plan and user role. Learn more
There are privacy, security, and permissions that only apply to Super Agents. Learn more
To use Super Agents, you'll need to use ClickUp 4.0 and activate the AI ClickApp for your Workspace.
If you want to interact with Super Agents via Chat, you'll need to activate the Chat ClickApp.
Types of Super Agent Memory
There are three types of memory available to Super Agents:
- Recent: Episodic memory of recent interactions. Super Agents can remember what they did in the past. The Super Agent only recalls memories that the triggering user has access to.
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Preferences: Your Super Agent can learn from user feedback. The Super Agent asks for approval before storing any preferences.
- Preferences are visible to everyone with Can trigger or Can manage permissions to the Super Agent.
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Intelligence: Your Super Agent automatically learns and stores helpful memories at its own discretion.
- Intelligence is visible to everyone with Can trigger or Can manage permissions to the Super Agent.
You can enable any combination of these types of memory with each of your Super Agents.
We'll cover each type of Super Agent Memory in more detail below.
Recent
Recent memory is where Agents can remember recent interactions to inform their current request and response.
For example, you enable recent memory for the Human Resources (HR) employee benefits Super Agent. It answers questions about the benefits available to employees.
In the HR Questions channel, an employee asks about a new employee benefit that was announced in a meeting. The HR manager answers the question and @mentions the employee benefits Super Agent in the thread.
The Super Agent can remember this recent interaction and uses the information to answer similar questions posted in the HR Questions channel.
This type of memory helps the Super Agent perform better, using the context of recent interactions to improve the current response.
Preferences
Preferences are similar to instructions, allowing you to tell an Agent to perform its actions in specific ways.
Preferences apply to anyone who triggers the Super Agent, unless you specifically tell it otherwise.
For example, your Super Agent could always provide project status updates in English to Alex, but always reply in French to Sam.
The Super Agent's instructions tell it how to create and format the project status update, but the language to use for Alex or Sam is defined in the Super Agent's preferences.
Intelligence
Super Agents can intelligently decide to put important information into their memory. The Super Agent uses that information to inform future responses and actions.
Intelligence is currently available in beta. Feature availability and pricing are subject to change.
Intelligence, memory, and private information
Super Agents can store information in their memory, including from private locations and direct messages (DMs).
Super Agents can use any information stored in their memory to do their work, including sharing that information in responses.
When a Super Agent stores information from private locations in its memory, the information:
- Will be visible in the Super Agent's memories to anyone with access to the Super Agent.
- Could be used by the Super Agent in other interactions, outside of your private DM.
As long as you have access to manage the Super Agent, you can always view and edit the Super Agent's memory to remove any sensitive or confidential information.
Before activating Intelligence, you'll see a warning message:
An example of private information in memory
For example, you're working with a Human Resources (HR) employee benefits Agent. You discuss a proposed new benefit in a private DM between you and the Super Agent.
Later, in the Employee Benefits Review task, you ask the Super Agent to share details of the proposed new benefit.
The Super Agent will reply with information available through knowledge and memory. Its response can include the information it saved in its memory from your private DM conversation.
People who do not have any access to trigger or manage the Super Agent can see that private information in the response.
Activate Memory for a Super Agent
By default, Recent and Preferences are enabled for Super Agents. You can use any combination of the types of memory for each Super Agent.
Memory is not enabled by default for Super Agents in Workspaces with HIPAA compliance enabled.
From a Super Agent's profile:
- Scroll down to the Knowledge & Memory section.
- Click the toggle to activate or deactivate each type of memory.
- Your Super Agent will start using memory features to improve its replies and actions.
Interact with a Super Agent using Memory
You can interact with a Super Agent's memory while in conversation with the Super Agent.
Super Agents can automatically add information to any type of memory.
For example, you build a Super Agent that returns tasks that are overdue each day.
- In a private DM with the Super Agent, you can ask: In our DMs, always respond with tasks that are assigned to me.
- The Super Agent decides to store this request as a preference in its memory, rather than as updated instructions.
- The Super Agent will mention and link to the Preferences page of its memory Doc in its response.
This enables the Super Agent to respond differently based on where it was triggered:
- In public locations, the Agent can return overdue tasks assigned to anyone, according to its instructions.
- In your private DM with the Super Agent, it will only return overdue tasks assigned to you, following its preference in memory.
Access a Super Agent's memories
As a Super Agent starts to use memory, it will document the items in memory in a Doc.
Super Agent memory permissions
The following tables describe who can view or manage memory, based on their permissions to the Super Agent:
| Super Agent Permission | Can view memory | Can edit memory |
| Can Trigger | Yes | No |
| Can Manage | Yes | Yes |
View a Super Agent's memory
To view the Doc containing a Super Agent's memory, from the Super Agent's profile:
- Scroll down to the Knowledge & Memory section.
- Click View memories.
- A Doc with the Super Agent's memories opens.
- Browse the pages to view the Super Agent's memories by type.
Edit a Super Agent's memory
To edit the Doc containing a Super Agent's memory, from a Super Agent's memory Doc:
- Browse the pages to view the Super Agent's memories by type.
- You can add or remove content from the Doc to update the Agent's memory.
- Once updated, the Super Agent will use the updated memory to inform its responses and actions.