Cycle time cards

Use Cycle time cards to visualize how long on average it takes a task to be completed after it's started.

See your team's task completion progress over time.

What you'll need

  • Cycle time cards are available on the Business Plan and above.
  • The Dashboards ClickApp is enabled in every new Workspace by default. A Workspace owner or admin can disable the ClickApp.
  • Guests can be invited to specific Dashboards with view-only permissions.

Create or edit a Cycle time card

The options chosen when creating the card determine the data reported and how it displays on your Cycle time Chart.

The Cycle time card shows the average time for a task to move from an Active status group to a Closed status group. The calculation is based on the Sample period you chose in the card settings.  For example, you chose 14 days. The first data point shows that day's average Cycle time plus the average Cycle time in the last 13 days.

Cycle time is measured in one of two ways:

  • If you're using the Not Started ClickApp, the card begins calculating when a task enters any status in the Active status group.
  • If you're not using the Not Started ClickApp, the card considers the first status in your Active status group as Not Started, and any other task in the Active status group counts as the start of cycle time.
  • Tasks in an Active status won't be included on the card until they are closed.

To create a Cycle time card:

  1. Create a new or open an existing Dashboard.
  2. From a Dashboard, click + Add card. From the Add card modal, select Sprints, then Cycle time. Configure your card settings.

    Though Cycle time cards are often used by teams working in sprints, Cycle time is a helpful tool for any type of workflow.

  3. From the upper-left corner of an existing Dashboard, enable Edit mode. Then hover over the upper-right corner of the Dashboard and click the Settings icon. From the Edit card modal, edit your card settings.

Configure or edit the following settings:

  • Name: You can name your card or rename it later. 
  • Location: Choose one or more locations. 
  • Time range: You can include data from the year, month, week, set a custom range of dates, or a rolling period between 1 and 365 days. Select a frequency by days, weeks, or months. This is your x-axis.

    Learn more about the Time range and rolling period settings.

  • Sample period: When Sample period is available on a card, it's used with Time range. 

    For example, you select a Time range of This week and by days and a sample period of Last 2 days. The chart will display all tasks created this week, by days. The data points will reflect the Cycle time for all the tasks as of today and yesterday.

  • Status group counted as completion: Choose whether you want the Closed or Done status to represent completion. 
  • Include subtasks: Choose to include subtasks in the data.
  • Include archived: Choose to include archived tasks in the data.
  • Include Tasks in Multiple Lists: Choose to include Tasks in Multiple Lists in the data.
  • Include Subtasks in Multiple Lists: Choose to include Subtasks in Multiple Lists in the data.
  • Filter: Add additional filters to further adjust the scope of your card.

Cycle time card options

Once your card is created, you can hover over it to reveal several options in the upper-right corner. Your Dashboard must be in Edit mode to see all options. Enable Edit mode in the upper-left corner of the Dashboard.

Options include:

Card setting Description

Refreshed

The time since the last refresh displays. Hover over the label to display the exact refresh date and time.

Refresh card

Refresh the card's data immediately.

View in full screen

View the card in full screen.
Filters Use card filters to filter the tasks shown on your card.
Settings Open to edit the card settings.
Ellipsis ... menu

Click to display the following options:

  • Duplicate: Create a duplicate chart on the same Dashboard.
  • Show legend: Show the data being plotted on the x-axis. 
  • Export: Export as a PDF, PNG, JPEG, SVG, or CSV file. 
  • Delete card

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