Intro to Pulse

See a high-level activity report for your entire team.

What you'll need

  • 100 uses of Pulse are available on the Free Forever Plan.
  • Unlimited uses of Pulse are available on all paid plans.
  • Guests cannot access Pulse.
  • The Pulse ClickApp is not available when using a personal Workspace layout.
  • Pulse data can't be exported.

Enable the Pulse ClickApp

Workspace owners and admins can enable the Pulse ClickApp for your Workspace.

To enable Pulse:

  1. Click your Workspace avatar.
  2. Select ClickApps.
  3. Browse or search for the Pulse ClickApp.
  4. Click the toggle to turn on the Pulse ClickApp.
  5. Click Options to select who can access Pulse:
    • Members only (excluding guests): Everyone but guests can access Pulse.
    • Admins only: Only Workspace owners and admins can access Pulse.

Access Pulse

You can pin or unpin Pulse in your Sidebar. 

To access Pulse:

  1. In your Sidebar, select Pulse
    • If you don't see Pulse, click More
    • Then select Pulse. You can also pin Pulse to your Sidebar by clicking the white pin icon. 

Change dates

Pulse displays 30 days of data.

To choose which days you want to see data for:

  • Choose a date using the date field in the upper-right corner.
  • Use the arrow icons to skip backward or forward a day.

People Online chart and Trending Tasks activity chart

The two Pulse charts track different data. For this reason, the number of people represented in the People Online bar chart does not always match Trending Tasks activity. 

These charts track the following data:

  • People Online: This chart is at the top of Pulse. The purple bars represent the number of people logged in each hour of the day. 
  • Trending Tasks: This chart shows the tasks that an individual worked on. Activity is determined by the length of time the person viewed, edited, or commented on the task. 

People Online chart

The People Online bar chart shows how many people are online each hour of the day.

To use the People Online chart:

  • Hover over a column on the chart to see the number of users online in that hour. 
  • Times on the x-axis are displayed in your time zone.

A screenshot of the Who's Online bar chart. The cursor is hovering over a column showing that 5 people were online at 9 am.

See who is currently online and offline

You can see who is currently online and offline.

To see who is currently online:

  • In the Now section, click the Online dropdown.
  • The number of people currently online is represented by their account avatars. 
    • You can use more settings to search users, show or hide guests, and show or hide details. To use more settings, hover in the upper-right corner underneath the People Online chart. 

Screenshot of the

To see who is currently offline:

  • In the Now section, click the Offline dropdown.
    • You can use more settings to search users, show or hide guests, and show or hide details. To use more settings, hover in the upper right corner underneath the People Online chart. 

See task activity

Trending Tasks tracks the task activity of the online users of your Workspace. Activity is determined by the length of time the person viewed, edited, or commented on the task. 

To see task activity:

  1. Hover in the upper-right corner underneath the People Online chart. 
  2. In the Now section, click the Online or Offline dropdown. 
    • Ensure that Show Details is enabled. If it's not, click Hide Details
    • When details are hidden, you can also click each person's avatar to see their details.
  3. Task activity displays as a green bar. The number on the bar represents the percent of the entire time spent on each task. 
    For example: I have engaged with 2 tasks. I spent 81% of my time on Task A and 19% on Task B. For 100% of the time I was engaged with these 2 tasks. 

Screenshot of Pulse after clicking Show Details. Two users are shown with their most recent tasks and the percentage of work done on the tasks.

There are three other settings you can use to organize Pulse data.

To access these settings:

  1. Hover in the upper-right corner underneath the People Online chart to use the following options:
    • Search: Type a name into the search bar to find specific people.
    • Show / Hide Guests: Click to show or hide guests.
    • Group By Team: If your Workspace uses Teams, select this to group Teams together rather than individually.

See user status

  • User status indicates a person's availability in the Workspace. For example, they're out of office, have paused notification, or are on vacation.
  • You can see a person's status to the right of their name.
  • You can hover over their status to see If their notifications are paused, there's a z on their avatar's online indicator. The indicator is a circle in the lower-right corner of their avatar.

Manage Pulse settings from Pulse

The admin settings can be edited in Pulse. Also, admins and owners can turn the Pulse feature off in Pulse. 

To open these settings in Pulse:

  1. Hover in the upper right corner underneath the People Online chart. 
  2. Click the ellipsis ... to open the Admin settings and Turn this feature off modal.

To edit the Permissions setting:

  1. From the modal in the Admin settings section, click Permissions
  2. To set which user role can access Pulse, select Members only or Admins only
    • Members only (excluding guests): Everyone but guests can access Pulse.
    • Admins only: Only Workspace owners and admins can access Pulse.

To turn off Pulse:

  1. From the modal in the Turn this feature off section, click Pulse Settings
  2. From the ClickApps page, browse or search for the Pulse ClickApp.
  3. Click the toggle to turn off the Pulse ClickApp for your Workspace.

 

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