Ensure your Workspace is protected from any unauthorized access with ClickUp's two-factor authentication (2FA).

There are two ways you can enable 2FA:

• SMS text message

• Using an authenticator app

We recommend using one of the following third-party authenticator apps:

• Authy

• Duo

• Google Authenticator

• Microsoft Authenticator

What you'll need

• Individual members and guests can enable 2FA on their accounts on any ClickUp Plan

• Requiring 2FA for everyone in a Workspace is available on our Business Plan and above

• 2FA using an authenticator app is available on any ClickUp Plan

• 2FA via SMS is available on our Business Plan and above

Note: 2FA via SMS may not be available in all regions.

Enable 2FA for your ClickUp account

To turn on 2FA for your account:

1. Click your account avatar in the lower-left corner

2. Select My Settings

3. Choose your authentication type

   • SMS: enter your mobile number and click Send code

   • Authenticator app: either scan the QR code or manually enter the code provided in ClickUp

4. Enter the verification code provided on your device

5. Click Set up

6. 2FA will be enabled immediately on your account

Require 2FA for your Workspace

Only Workspace owners or admins can access Security & Permissions settings including requiring 2FA for all users with access to a Workspace.

1. Click your Workspace avatar in the lower-left corner

2. Select Security & Permissions

3. Choose your 2FA preference

   1. Require 2FA (members are required to set up 2FA by their third login)

      • If 2FA is not set up by their third login attempt, they must set it up via SMS instead.

   2. or immediately require 2FA via SMS

4. Anyone with access to your Workspace will be prompted or required to set up 2FA at their next log in

   

See who has 2FA enabled

Only Workspace owners or admins can access People settings to view the members and guests in their Workspace.

1. Click your Workspace avatar in the lower-left corner

2. Select People

3. Check the Security column for the two-factor authentication icon to see who has enabled 2FA

Updated January 31, 2023 16:47