Each time someone in your Workspace creates tasks, adds comments, and sends Channel messages via email in ClickUp, a unique email is generated.

Treat these email addresses like passwords. Share them carefully and reset them if compromised.

What you'll need

• Email can be used on every ClickUp plan.
• Guests and limited members can create tasks and add comments via email if a unique email address is shared with them. 
• Limited members with access to the Channel can send messages via email if a unique email address is shared with them. 
• They cannot view the email address in ClickUp.

Keep your emails secure

Depending on their user role, anyone with your emails may be able to create tasks, add comments, or send Channel messages in your Workspace. Use these best practices to keep your emails secure:

• Store emails in private team Docs.
• Use emails for trusted Automations tools only.
• Don't post emails on public websites or forums.
• Don't share emails in public Slack channels.
• Don't share emails with external partners unless necessary.
• Watch for tasks, comments, or Channel messages from unfamiliar sources. If you see something unexpected, investigate.

When to reset email addresses

Reset your email address in the following cases:

• Someone unauthorized has used your email.
• A team member with access to your email leaves your org.
• You're not sure who has your email anymore.
• You've accidentally publicly shared your email.

Reset your email address

Resetting your email depends on where you're using the email:

• Reset your personal email used to create tasks and comments.
• Reset your personal email used to send Channel messages.