Custom Task IDs FAQ

  • Updated
Find answers to common questions about the Custom Task IDs ClickApp.

Q: What happens when I move a task from a Space with Custom Task IDs to a Space without Custom Task IDs?

A: You can reference that task with the underlying ClickUp Task ID (which will never change) or the Custom Task ID at any time.

Q: What happens when I move a task from a Space with Custom Task IDs to another Space with different Custom Task IDs?

A: By definition, the two Spaces will have different prefixes. The task will receive a second Custom Task ID from the second Space. You will be able to reference that task with both Custom Task IDs.

Q: What happens when I move a task from a Space without Custom Task IDs to a Space with Custom Task IDs?

A: The task will be assigned to the next available Custom Task ID for that Space. The task will still be able to be referenced with the ClickUp Task ID or the Custom Task ID.

Q: What happens when I want to edit the Prefix of a Space's Custom Task ID?

A: You can edit the prefix, but it can't have the same Prefix as another Space. If you make a mistake, you can change the prefix for a particular Space back to a previously assigned prefix.

Q: Can I @mention a task by referencing the Custom Task ID?

A: Yes, you can use @@ to search for a Custom Task ID. When the task unfurls, it will show both the Custom Task ID and the Task Name.

Q: Can I link the git repo to any Space?

A: If you have the Tasks In Multiple Lists ClickApp enabled, you must link it to the Space that contains the Home List for the task.
Q: If I delete a Space, what happens to the Custom Task IDs within it?
When a Space is deleted, all Custom Task IDs inside become no longer available for use. To avoid this, have an admin or owner remove Custom Task IDs for your Space prior to deleting it. 
To remove Custom Task IDs for a Space:
  1. In the lower-left corner, click your avatar.
  2. Select ClickApps.
  3. Search for or scroll to Custom Task IDs.
  4. From the dropdown menu, click the delete icon next to the Space you want to remove Custom Task IDs from.

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