Whiteboards FAQ

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Frequently asked questions about using Whiteboards.

Q: I scrolled out too far on the Whiteboard, and I don't see my work. How do I quickly find it?

A: Press + or -. Press Cmd for Mac or Ctrl for Windows while scrolling down or up with your mouse. Or, in the lower-left of the canvas click the minus or plus icon. You can also see what percentage you are zooming in or out.

Q: How do I find my Whiteboards?

A: From Command Center you can search for all of the Whiteboards in your Workspace.

1. Use the shortcut Cmd + K to open the Search modal.

2. Select the Whiteboards tab.

3. Search or scroll through the List of Whiteboards in your Workspace.

Q: How do I save a Whiteboard?
A: Changes to your Whiteboard save automatically!

Q: How should I organize my Whiteboards so they're easy to find?
A: There are several ways you can make Whiteboards easy to find. For example, you can pin them to a location in your Workspace.

Take a look at this article about accessing your Whiteboards.

Q: How do I recover a deleted Whiteboard?
A: It's in the Trash, but don't worry! All items remain in the Trash for 30 days. After 30 days, they're permanently deleted.

• Admins and Workspace owners can restore deleted Whiteboards.

• Workspace members and guests can restore the Whiteboards they deleted.

To restore your deleted Whiteboard:

1. Click your Workspace avatar.

2. Select Trash.

3. Click the ellipsis ... to the right of the Deleted by column.

4. Select Restore.

Q: Why can't I get my connector to connect?
A: Connectors are lines that represent a relationship between items on your Whiteboard. Items are the content on your Whiteboard. All items can be connected.

To add a connector:

1. From the Whiteboard toolbar, select the Connectors icon or use the shortcut Shift + C.

   

2. Hover over any item on your Whiteboard to highlight it.

3. Click and drag the cursor to the other item.

4. When the second item is highlighted, the connector attaches.

Q: How many images can I add using Whiteboard?

A: You can add up to 1 GB of image files.

Q: What image file types can I add to a Whiteboard?

A: You can add JPG, PNG, and SVG files.

Q: Can I use Whiteboards on a mobile device?

A: Whiteboards are not yet available on the ClickUp Mobile App.

Actualización 5 de junio de 2023 04:07