{"article":{"id":6310022323991,"url":"https://clickup.zendesk.com/api/v2/help_center/en-us/articles/6310022323991.json","html_url":"https://help.clickup.com/hc/en-us/articles/6310022323991-Guest-type-user-roles","author_id":1528086347822,"comments_disabled":true,"draft":false,"promoted":true,"position":1,"vote_sum":-5,"vote_count":11,"upvote_count":3,"downvote_count":8,"section_id":17043301702679,"created_at":"2022-05-24T23:44:20Z","updated_at":"2026-10-27T22:09:12Z","name":"Guest-type user roles","title":"Guest-type user roles","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-10-27T22:09:12Z","user_segment_id":null,"permission_group_id":4416814155671,"content_tag_ids":[],"label_names":["convidado","ab_true","Guests","User roles"],"body":"<p>Quickly compare pricing and permissions for guests. Learn how to invite or convert people to these user roles.</p>\n<p>This article covers guests. To learn about the other user roles, take a look at our <a href=\"https://help.clickup.com/hc/en-us/articles/25710132309655-Owner-admin-and-member-type-user-roles\" target=\"_blank\" rel=\"noopener noreferrer\">Owner, admin, and member-type user roles</a> article.</p>\n<p class=\"wyn\">User role availability and limits vary by plan. <a href=\"https://help.clickup.com/hc/en-us/articles/26173894257047-User-role-feature-availability-and-limits\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more</a></p>\n<p class=\"note\">Workspaces are being upgraded to our new plans. Not all Workspaces have been upgraded yet. <a href=\"https://help.clickup.com/hc/en-us/articles/42972527662359-New-plans-and-pricing-options\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more</a></p>\n<h1>Guest policies</h1>\n<p>People who use your organization's email domain or SSO cannot be added as guests. People who meet these criteria and were previously added as permission-controlled guests will be converted to the <a href=\"https://help.clickup.com/hc/en-us/articles/25710132309655-Owner-admin-and-member-type-user-roles\" target=\"_blank\" rel=\"noopener noreferrer\">limited member role</a>. Limited members are charged the same subscription fee as members.</p>\n<h1>Guest types</h1>\n<p>There are three types of guests. Guest types depend on your plan and the permissions given to guests when Workspace items and locations are shared with them. Guests can't be invited to a Space.</p>\n<h2>Paid plan guests</h2>\n<p>On paid plans, there are two guest types:</p>\n<ul>\n<li>\n<strong>View only guests:</strong> People from outside your organization who only need to view content can be invited as view only guests.</li>\n<li>\n<strong>Permission-controlled guests:</strong> People from outside your organization who need to interact with only specific content can be invited as permission-controlled guests.</li>\n</ul>\n<h2>Free Forever guests</h2>\n<p>On our Free Forever Plan, there is one guest type:</p>\n<ul>\n<li>\n<strong>Free Forever guests:</strong> These guests can only have the <a href=\"https://help.clickup.com/hc/en-us/articles/6309225399703-Intro-to-permissions\" target=\"_blank\" rel=\"noopener noreferrer\">full permissions</a> available for the items and locations shared with them.</li>\n</ul>\n<h1>Guest pricing</h1>\n<p>This table shows how pricing works for guests:</p>\n<figure class=\"wysiwyg-table\" style=\"width: 100%;\">\n<table style=\"margin-left: 0px; margin-right: auto;\">\n<tbody>\n<tr>\n<td>Plan and guest type</td>\n<td>Pricing</td>\n</tr>\n<tr>\n<td>Paid Plan<br>View only guests</td>\n<td>There is no fee for view only guests. All paid plans can have an unlimited number.</td>\n</tr>\n<tr>\n<td>Paid Plan<br>Permission controlled guests</td>\n<td>If you don't have a permission controlled guest seat, this guest type costs the same as your plan's member subscription.<br>Learn how the number of <a href=\"https://help.clickup.com/hc/en-us/articles/6303244318999-Charges-for-inviting-members-and-guests\" target=\"_blank\" rel=\"noopener noreferrer\">permission controlled guests</a> is determined per plan.</td>\n</tr>\n<tr>\n<td>Free Forever guests</td>\n<td>There is no fee for Free Forever guests. This plan can have an unlimited number.</td>\n</tr>\n</tbody>\n</table>\n</figure>\n<h1>Guest permissions</h1>\n<p>This table shows how permissions work for guests:</p>\n<figure class=\"wysiwyg-table\" style=\"width: 100%;\">\n<table style=\"margin-left: 0px; margin-right: auto;\">\n<tbody>\n<tr>\n<td>Plan and guest type</td>\n<td>Permissions available</td>\n</tr>\n<tr>\n<td>Paid Plan<br>View only guests</td>\n<td>View only.<br>If permissions are given, the view only guest becomes a permission controlled guest.</td>\n</tr>\n<tr>\n<td>Paid Plan<br>Permission controlled guests</td>\n<td>When sharing an item or location, you can set one of the following <a href=\"https://help.clickup.com/hc/en-us/articles/6309225399703-Intro-to-permissions\" target=\"_blank\" rel=\"noopener noreferrer\">permissions</a>:<br><br>• View only: Read only. Can't comment or edit.<br>• Comment: Can only comment.<br>• Edit: Can edit, but not delete.<br>• Full edit: Can edit and delete.</td>\n</tr>\n<tr>\n<td>Free Forever guests</td>\n<td>\n<a href=\"https://help.clickup.com/hc/en-us/articles/6309225399703-Intro-to-permissions\" target=\"_blank\" rel=\"noopener noreferrer\">Full permissions</a> only.<br>No other permissions can be given.</td>\n</tr>\n</tbody>\n</table>\n</figure>\n<h1>Share items and locations with a guest</h1>\n<p>Workspace owners, admins, members, and limited members can <a href=\"https://help.clickup.com/hc/en-us/articles/6310498173079-Invite-people-to-join-your-Workspace\" target=\"_blank\" rel=\"noopener noreferrer\">invite guests</a> to a Workspace by sharing an item or location with them.</p>\n<p>The <a href=\"https://help.clickup.com/hc/en-us/articles/6309195687959-Manage-user-permissions\" target=\"_blank\" rel=\"noopener noreferrer\">Invite Guests Custom Role Permission</a> can be edited.</p>\n<p>Limited members view only cannot invite guests.</p>\n<h1>Chat permissions</h1>\n<p>Guests can access Channels they're invited to.</p>\n<p>Guests can't create Channels, and they can only send direct messages to people who also have access to their available Channels. For the complete plan and user role matrix, read <a href=\"https://help.clickup.com/hc/en-us/articles/29776622610199-Chat-feature-availability-and-limits\" target=\"_blank\" rel=\"noopener noreferrer\">Chat feature availability and limits</a>.</p>\n<h1>Manage individual permissions for guests</h1>\n<p>Admins and owners can edit <a href=\"https://help.clickup.com/hc/en-us/articles/31499119562391-Manage-individual-permissions-for-view-only-users\" target=\"_blank\" rel=\"noopener noreferrer\">individual permissions</a> for time estimates, time tracking, adding or removing tags, or creating views.</p>\n<h1>Manage people settings</h1>\n<p>Your Workspace's <a href=\"https://help.clickup.com/hc/en-us/articles/6310540689047-See-who-has-access-to-your-Workspace\" target=\"_blank\" rel=\"noopener noreferrer\">manage people settings</a> tracks the users in your Workspace, their info, and activity.</p>\n<h1>Show or hide Custom Fields</h1>\n<p>You can choose to <a href=\"https://help.clickup.com/hc/en-us/articles/6303670304919-Manage-Custom-Fields\" target=\"_blank\" rel=\"noopener noreferrer\">hide individual Custom Fields</a> from all guests in your Workspace.</p>\n<h1>Identify the guests in your Workspace</h1>\n<p>Guests are easily identified by the squares in the upper-right corner of their avatars. The square is green when the person is online and white when they're not.</p>\n\n<p><img src=\"https://help.clickup.com/hc/article_attachments/39082394080535\" alt=\"Someone opening a guest profile.gif\" width=\"420\"></p>\n<p>Owners, admins, and member-type users have a green or white circle in the lower-right corner of their avatars.</p>\n<h1>See user status</h1>\n<p><a href=\"https://help.clickup.com/hc/en-us/articles/25140615373079-Set-a-user-status\" target=\"_blank\" rel=\"noopener noreferrer\">User status</a> indicates a person's availability in the Workspace. For example, they're out of office, have paused notifications, or are on vacation.</p>\n<p>You can see a person's status to the right of their name.</p>\n<p>If a guest's notifications are paused, there's a <strong>z</strong> on the white circle in the upper-right corner of their avatar.</p>","user_segment_ids":[]}}